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Workforce Management Manager Jobs in Minnesota (NOW HIRING)

Marketing Manager

Minneapolis, MN · On-site

$40 - $43/hr

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies ...

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security. At the heart ...

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Workforce Management Manager information

What are the key skills and qualifications needed to thrive as a Workforce Management Manager, and why are they important?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What are some common challenges faced by Workforce Management Managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.

What does a Workforce Management Manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What are the most commonly searched types of Workforce Management jobs in Minnesota? The most popular types of Workforce Management jobs in Minnesota are:
What are popular job titles related to Workforce Management Manager jobs in Minnesota? For Workforce Management Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Workforce Management Manager jobs in Minnesota look for? The top searched job categories for Workforce Management Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Workforce Management Manager jobs? Cities in Minnesota with the most Workforce Management Manager job openings:
Sr Engineering Manager - Workforce Management

Sr Engineering Manager - Workforce Management

Target Brands, Inc.

Brooklyn Park, MN • On-site

$132K - $238K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


Target rating

6.6

Company rating: 6.6 out of 10

Based on 6,800 frontline employees who took The Breakroom Quiz

14th of 39 rated national retailers


Job description

The pay range is $132,000.00 - $238,000.00
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
About us:
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
About Target Tech:
Every time a guest enters a Target store or browses Target.com, they experience the impact of Target's investments in technology and innovation. We're the technologists behind one of the most loved retail brands, delivering joy to millions of our guests, team members, and communities.
About Pyramid:
Human Resources is a portfolio within Target Tech that powers the full team member lifecycle-from hire to retire. HR Product Engineering designs and delivers modern, scalable technology that supports experiences across Workforce Management, Payroll, Benefits, Compensation, Enterprise Staffing, Team Member Experience, Strategic Workforce Planning. Our teams partner closely with HR business leaders to solve complex challenges through automation, data insights, and user-centric digital solutions that serve 400,000+ team members across stores, supply chain, and headquarters.
About Team:
As part of Target's Workforce Management portfolio, this team delivers enterprise-scale solutions that power timekeeping, forecasting, and scheduling for more than 400,000 hourly team members. The Senior Engineering Manager will lead product teams focused on implementing and extending UKG (Ultimate Kronos Group) Workforce Management capabilities, including forecasting, scheduling, and core timekeeping.
In parallel, the team builds strategic extensions beyond the UKG platform to meet Target's scale and experience needs. This includes internally developed solutions such as SmartClocks, a custom, open-source-based time capture platform designed for high-volume, real-time store operations. The team combines UKG capabilities with custom engineering, including Java and Spring Boot services, to enable seamless integrations, enhance user experiences, and deliver differentiated capabilities. This leader will help shape architectural direction, ensure interoperability across systems such as Workday, and contribute to a modern, decoupled workforce management ecosystem.
About SEM:
The Sr. Engineering Manager (SEM) leads a team of engineers responsible for building, integrating, and operating Workforce Management solutions that support critical functions such as time capture, labor forecasting, and workforce scheduling. This includes ownership of both UKG platform capabilities and custom-built extensions, such as SmartClocks and supporting services, to deliver a cohesive and scalable end-to-end solution. This role operates in close partnership with other engineering leaders across the Workforce Management domain, collectively delivering integrated, end-to-end solutions at enterprise scale.
This role operates within a broader, ongoing modernization of Target's Workforce Management platform and ecosystem. The SEM is expected to deliver scalable, well-integrated solutions aligned with evolving architectural direction. Success in this role requires balancing UKG platform capabilities with targeted open-source development, exercising strong technical judgment on where to extend versus adopt, and delivering reliably in a complex, highly integrated environment. The SEM partners closely with Product, HR stakeholders, and vendor teams, and represents the team in cross-functional planning and architecture discussions. This role offers a unique opportunity to help shape how workforce technology evolves at enterprise scale.
Core responsibilities are described within this job description. Job duties may change at any time due to business needs.
About you:
• Four-year degree or equivalent experience
• 10+ years of experience in software development and team management
• Expertise in Java programming languages
• Experience evaluating new technologies and participating in decision-making, considering factors such as viability within Target's technical environment, compliance requirements, approved tech status, maintainability, and cost of ownership
• Proven ability to deliver high-performance, scalable, repeatable, and secure solutions with broad impact
• Experience leading functional design and architecture discussions, with an understanding of process flows and system diagrams to support design decisions
• Provides technical oversight and coaching to others in resolving technical issues
This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target's needs. A Hybrid/Flex for Your Day work arrangement means the team member's core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota.
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_E
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

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About Target

Sourced by ZipRecruiter

We're here to help all families discover the joy of everyday life. Target is a general merchandise retailer with stores in all 50 U.S. states and the District of Columbia. 75% of the U.S. population lives within 10 miles of a Target store. We employ 400,000+ Our tagline is "Expect More. Pay Less." We've been using it since 1994! The Target Corporation also owns Shipt and Roundel. More to love! Target is headquartered in Minneapolis, Minnesota, its hometown since the first Target store opened in 1962 under The Dayton Company.

Industry

Retail and scientific research and development services

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US