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Workforce Management Manager Jobs in Minnesota (NOW HIRING)

Beacon Mobility

Operation Manager

Maple Grove, MN · On-site

$70K - $80K/yr

Comfortable using dispatch systems, GPS platforms, and workforce management tools. At Transit Team, our purpose is mobility without limits -every ride matters. In this role, you directly impact the ...

North Wind

Director of Program Management

Saint Paul, MN · On-site

$140K - $220K/yr

... Manager (CAM) * PMP Certificate * Costpoint workforce management experience * Attention to detail and delegation of tasks and budgets to CAMs and / or other stakeholders * EAC definition, reporting ...

Comfrt

Assistant Store Manager

Bloomington, MN · On-site

$55K - $65K/yr

Implement floor strategies to hit targets and pivot based on real-time traffic trends Workforce Management & Labor Control * Schedule Creation: Own the development of the weekly store schedule ...

Comfrt

Assistant Store Manager

Bloomington, MN · On-site

Implement floor strategies to hit targets and pivot based on real-time traffic trends Workforce Management & Labor Control * Schedule Creation: Own the development of the weekly store schedule ...

Comfrt

Assistant Store Manager

Bloomington, MN · On-site

$55 - $65/hr

Workforce Management & Labor Control * Schedule Creation: Own the development of the weekly store schedule, ensuring optimal coverage during peak Mall of America traffic hours while maintaining labor ...

Sparus Holdings

Project Manager (Allegiant)

Baxter, MN · On-site

Knowledge of safety programs, quality controls, production reporting, and field workforce management. Work Environment and Travel This is a remote and field-based position requiring regular travel to ...

Sparus Holdings

Project Manager (Allegiant)

Baxter, MN · Remote

Knowledge of safety programs, quality controls, production reporting, and field workforce management. Work Environment and Travel This is a remote and field-based position requiring regular travel to ...

Burlington

Retail Store Manager

Center City, MN

$70K - $88K/yr

Payroll budget management, workforce management and scheduling. * Facilitate effective communication and partnerships among the store team, district and regional management teams, and other partners ...

Amazon

Area Manager

Woodbury, MN · On-site

... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...

Amazon

Area Manager

Woodbury, MN · On-site

... Manager ... In this role, you will lead a team of hourly workforce and will be responsible for engaging your ...

Mercy

Advanced Practice Manager - Pediatrics

Anoka, MN · On-site

... workforce management, patient experience initiatives, regulatory compliance, and performance improvement activities. This position plays a critical role in ensuring patients receive accessible, high ...

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All JobsWorkforce Management JobsWorkforce Management Manager JobsWorkforce Management Manager Jobs in Minnesota

Workforce Management Manager information

What does a workforce management manager do?

A Workforce Management Manager is responsible for overseeing the planning and coordination of staffing levels to ensure that an organization has the right number of employees available at the right times. They analyze workforce data, forecast staffing needs, and implement scheduling strategies to maximize productivity and efficiency. Additionally, they often supervise workforce analysts and collaborate with other departments to meet service level goals while managing costs. Their role is crucial in industries like call centers, retail, and healthcare, where staffing needs fluctuate frequently.

What are the key skills and qualifications needed to thrive as a workforce management manager?

To thrive as a Workforce Management Manager, you need strong analytical skills, experience in forecasting and scheduling, and typically a degree in business, operations, or a related field. Familiarity with workforce management software such as NICE, Kronos, or Verint, as well as advanced Excel skills, is essential. Exceptional communication, leadership, and problem-solving abilities help you motivate teams and adapt to changing business needs. These skills ensure optimal resource allocation, improved productivity, and efficient operations that support organizational goals.

What are some common challenges faced by workforce management managers, and how can they be addressed?

Workforce Management Managers often encounter challenges such as accurately forecasting staffing needs, balancing employee schedules with business demands, and adapting to sudden changes like unexpected absences or shifts in workload. Success in this role requires strong analytical skills, effective communication with team leads and HR, and the ability to leverage workforce management software efficiently. Building collaborative relationships across departments and staying flexible can help address these challenges, ensuring staffing levels remain optimal and service levels are consistently met.

What is the difference between Workforce Management Manager vs Workforce Analyst?

AspectWorkforce Management ManagerWorkforce Analyst
CredentialsTypically requires a bachelor’s degree in business, operations, or related field; certifications like Workforce Management Certification are commonUsually holds a bachelor’s degree in analytics, business, or related area; certifications like Certified Analytics Professional may be preferred
Work EnvironmentLeads teams, manages scheduling, forecasting, and resource allocation in call centers or service industriesAnalyzes data, develops reports, and provides insights to optimize staffing and operations
Employer & Industry UsageUsed across call centers, retail, healthcare, and customer service industriesCommon in similar industries, focusing on data analysis and reporting

While both roles focus on workforce optimization, the Workforce Management Manager oversees planning and team leadership, whereas the Workforce Analyst concentrates on data analysis and reporting to support decision-making.

What are the most commonly searched types of Workforce Management jobs in Minnesota?

The most popular types of Workforce Management jobs in Minnesota are:

What are popular job titles related to Workforce Management Manager jobs in Minnesota?

For Workforce Management Manager jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Workforce Management Manager jobs in Minnesota look for?

The top searched job categories for Workforce Management Manager jobs in Minnesota are:

What cities in Minnesota are hiring for Workforce Management Manager jobs?

Cities in Minnesota with the most Workforce Management Manager job openings:

Workforce Management Manager jobs near you
Infographic showing various Workforce Management Manager job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 3% Contract, and 1% Nights. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Operation Manager

Beacon Mobility

Maple Grove, MN • On-site

$70K - $80K/yr

Full-time

Re-posted 9 days ago

Beacon Mobility rating

5.7

Company rating: 5.7 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

96th of 101 rated public transport

Job description

Transit Team, Inc.
About the Role
The Operations Manager will help move the operations team forward using sound management techniques and create an environment of success and positive reinforcement. Helping teams succeed in their daily tasks and ensuring timely delivery of services while maintaining a constant focus on safety are of paramount importance to the Operations Manager role.
Pay: $70,000 - $80,000
Location: Burnsville, MN
Primary Responsibilities
Team Leadership & Operations Support
  • Daily Dispatch Coordination: Support daily operations by ensuring drivers and monitors are prepared with routes, student information, and vehicle assignments.
  • Coaching & Development: Provide real-time, constructive feedback and ongoing coaching to reinforce safe driving practices and compliance with MN DOT, FMCSA, and FTA regulations.
  • Training & Onboarding: Assist in onboarding new hires and lead training sessions on safety procedures, technology systems, and operational expectations.
  • Employee Engagement: Foster a positive, people-first work environment through recognition, open communication, and support.
  • Conflict Resolution: Act as a trusted resource for employee concerns, encouraging transparency, collaboration, and solutions-oriented outcomes.

Qualifications & Requirements
  • Industry Experience: Minimum of 3 years in transportation, logistics, or operations.
  • Leadership Experience: At least 1 year of supervisory or lead experience supporting frontline teams.
  • Education: High school diploma or equivalent required; Associate's or Bachelor's degree in Logistics, Business, or related field preferred.
  • Regulatory Knowledge: Familiarity with CDL requirements and DOT safety regulations.
  • Communication Skills: Strong verbal and written communication skills, including facilitating meetings and training sessions.
  • Technology Skills: Comfortable using dispatch systems, GPS platforms, and workforce management tools.

At Transit Team, our purpose is mobility without limits-every ride matters. In this role, you directly impact the safety and daily experience of students and families in your community.
We live our values:
  • We Care - Safety and respect come first
  • We Do the Right Thing - Accountability and integrity in every action
  • We Collaborate - Strong teams deliver the best outcomes
  • We Have Fun - We build meaningful connections

Growth & Development
  • Opportunities for leadership growth and career advancement
  • Ongoing professional development and training
  • Exposure to innovative tools and AI-driven operations

Stability & Impact
  • Competitive compensation
  • Essential, community-based work
  • A role where you can make a meaningful difference every day

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Transit Team is the largest paratransit provider in the state of Minnesota.
For more than 65 years, we have led the region in providing safe, reliable and exceptional service to the elderly and people with disabilities all across the Twin Cities metropolitan area. It is truly a privilege to provide independence to the passengers we consider family.

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