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Workforce Management Analyst Remote Jobs in Tennessee

Data Science Analyst - Remote

Brentwood, TN · On-site +1

$75K - $87K/yr

This is a Full Time, remote, Data Science Analyst role. What You'll Do * Analysis, Model Development & AI Solutions: * Perform exploratory data analysis to identify patterns and opportunities in ...

Point‐of‐contact for clients with business solution definition through campaign management and ... Provides data, analysis, and recommendations to support multiple technical operations, assuring ...

Senior Financial Analyst - Remote US

Nashville, TN · Remote

$82.60K - $102.90K/yr

Preparing the Monthly Operating Report for executive management supported by the appropriate ... dataand variance analysis complete with root cause research * Other duties as assigned ...

Epic Cadence Analyst - Remote

Brentwood, TN · On-site +1

$60K - $84K/yr

This is a Full Time, remote, Epic Cadence Analyst role. What You'll Do * Plans, designs, implements ... Ability to complete work assignments in a timely manner as assigned by manager * Excellent customer ...

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Workforce Management Analyst Remote information

What are the key skills and qualifications needed to thrive as a Workforce Management Analyst (Remote), and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

How does a remote Workforce Management Analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What is a Workforce Management Analyst (Remote)?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

What are popular job titles related to Workforce Management Analyst Remote jobs in Tennessee? For Workforce Management Analyst Remote jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Workforce Management Analyst Remote jobs in Tennessee look for? The top searched job categories for Workforce Management Analyst Remote jobs in Tennessee are:
What cities in Tennessee are hiring for Workforce Management Analyst Remote jobs? Cities in Tennessee with the most Workforce Management Analyst Remote job openings:
Infographic showing various Workforce Management Analyst Remote job openings in Tennessee as of May 2026, with employment types broken down into 1% Internship, 82% Full Time, 7% Part Time, 4% Temporary, 5% Contract, and 1% Nights. Highlights an 67% Physical, and 33% Remote job distribution.
Management Analyst

Management Analyst

Veterans Benefits Administration

Nashville, TN • On-site, Remote

$89.51K - $116.36K/yr

Full-time

Posted 6 days ago


Job description

Summary
This position works as an employee within the Nashville Regional Office. The incumbent serves as a Management Analyst for the Nashville Regional Director's Office. The primary purpose of this position is to provide support to the Director and Assistant Directors through project management and analysis of regional office initiatives.
Learn more about this agency
Duties
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Typical duties include, but are not limited to:
  • Provides qualitative and quantitative assessments of the wide range of Division operations.
  • Strategic planning, assisting in the implementation of revised organizational structures, and designing.
  • Conducting studies of various complex processes, including employee utilization, resource allocation, and delegations of authority.
  • Tracks progress toward goals and facilitates work or program reviews to improve division results.
  • Supports management on significant issues such as policies, goals & objectives, internal controls, and preparation of priority reports to the Director, VACO, and OFO.
  • Prepares memorandums, letters, bulletins, and other written communication for leadership.
  • Assist or perform evaluations of the processes of various systematic analyses of operations to determine the level of quality & management factors of all program areas.
  • Maintain various administrative controls to keep leadership informed in all applicable areas of responsibility.
  • Review existing circulars, directives, and other publications to ensure they comply with applicable division, RO, VBA, and VA policies and procedures.
  • Review existing circulars, directives, and other publications to ensure they comply with applicable division, RO, VBA, and VA policies and procedures.
  • Identifies opportunities to participate in community activities that enhance the public image of the VA, and specifically the Regional Office.
  • Examine and analyze office productivity data and brief leadership on progress made in achieving performance goals, areas needing special attention, and suggested alternative remedial actions.
  • Conducts ad-hoc assignments, as needed.
  • Conducts the strategic communications program for the Regional Office with responsibility for developing and providing guidance involving all public affairs information, internal communications, Veterans' service organizations liaison, congressional and community relations activities, and is the liaison for Veterans' service organizations, congressional staffs, community groups, professional organizations, etc.
  • Liaise and coordinate initiatives requiring inter-team cooperation and action.
  • Recommends solutions on inter-team issues and matters with external factors.

Work Schedule: Monday - Friday 8:00 am - 4:30 pm
Compressed/Flexible: Not Available
Telework: Available
Virtual: This is not a virtual position.
Position Description/PD#: Management Analyst GS-12: 40318A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required
Bargaining Unit: No
Requirements
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Conditions of employment
Additional Conditions of Employment are as follows:
  • You must be a U.S. Citizen to apply for this job
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary or trial period
  • Subject to background/security investigation
  • Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete the pre-employment requirements, I-9 Acceptable Documents.
  • Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:06/05/2026.
TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.
  • For a GS-12 position you must have served 52 weeks at the GS-11.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
MINIMUM QUALIFICATION REQUIREMENTS: You may qualify based on your experience as described below:
GS-12 Grade Level:
  • Specialized Experience: You must have one year of specialized experience equivalent to the GS-11 level or higher. Specialized experience is defined as meeting all the following: experience diagnosing problems within the organization and implementing plans and means to make improvements and/or implement change; or experience developing the design of business processes, systems, technology, and/or job roles.

Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume, you must specify the average hours worked per week.
Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
There is no educational substitution at this grade level.
Additional information
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), https://www.va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information)
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.