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Workforce Management Analyst Remote Jobs in Tennessee

Premise Health

Data Science Analyst - Remote

Brentwood, TN · On-site +1

$75K - $87K/yr

This is a Full Time, remote, Data Science Analyst role. What You'll Do Data Analysis & Manipulation ... Partner with stakeholders to scope projects, align on goals, and manage expectations * Communicate ...

Mckesson

Financial Analyst - Remote US

Nashville, TN · On-site +1

Analyzing variances to standard and historical trends * Developing forecasting models ... Preparing the Monthly Operating Report for executive management supported by the appropriate data

Premise Health

Epic MyChart Analyst - Remote

Brentwood, TN · On-site +1

$60K - $84K/yr

This is a Full Time, remote, Epic MyChart Analyst role. What You'll Do * Plans, designs, implements ... Ability to complete work assignments in a timely manner as assigned by manager * Excellent customer ...

Aprio

Senior Director, Resource Management

Nashville, TN · On-site +1

$225K - $300K/yr

Strong analytical skills with the ability to convert workforce data into clear, actionable staffing ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

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Workforce Management Analyst Remote information

What are the key skills and qualifications needed to thrive as a workforce management analyst, and why are they important?

To thrive as a Workforce Management Analyst (Remote), you need strong analytical skills, proficiency in data interpretation, and experience with workforce planning, often supported by a bachelor’s degree in business, mathematics, or a related field. Familiarity with workforce management software (like NICE, Verint, or Genesys), advanced Excel skills, and sometimes certification in workforce management are typically expected. Excellent communication, attention to detail, and problem-solving abilities are crucial soft skills for collaborating across teams and adapting to dynamic environments. These combined skills ensure accurate staffing forecasts, efficient operations, and optimal service levels in remote and distributed workforces.

How does a remote workforce management analyst typically collaborate with on-site teams and other departments?

As a remote Workforce Management Analyst, you will frequently interact with on-site teams and cross-functional departments through virtual meetings, real-time messaging platforms, and collaborative project management tools. Regular communication with operations, HR, and IT is essential to align on staffing forecasts, scheduling needs, and process improvements. Building strong virtual relationships and maintaining clear, timely updates are key to ensuring your analyses and recommendations are effectively understood and implemented across the organization.

What is a workforce management analyst?

A Workforce Management Analyst (Remote) is a professional who analyzes staffing needs, schedules, and workflow processes for organizations, typically from a remote location. They use data and forecasting tools to ensure the right number of employees are scheduled at the right times to meet business demands. Their responsibilities often include creating reports, monitoring performance metrics, and recommending improvements to optimize workforce efficiency. Working remotely, they collaborate with managers and teams using digital communication and workforce management software.

What is the difference between Workforce Management Analyst Remote vs Workforce Planning Analyst?

AspectWorkforce Management Analyst RemoteWorkforce Planning Analyst
Required CredentialsBachelor's in Business, Analytics, or related field; certifications like Workforce Management CertificationBachelor's in Business, Data Analytics, or related; often similar certifications
Work EnvironmentRemote, collaborative with teams via digital toolsTypically office-based or hybrid, depending on company
Employer & Industry UsageCommon in call centers, retail, healthcare, and tech companiesUsed in similar industries for strategic planning and forecasting
Search & Comparison IntentOften compared for remote roles with planning rolesRelated but more focused on long-term planning

The main difference is that Workforce Management Analysts focus on optimizing staffing and scheduling in a remote environment, while Workforce Planning Analysts concentrate on strategic workforce forecasting and planning, often in a more traditional or hybrid setting. Both roles require similar skills and certifications but differ in scope and work environment.

What cities in Tennessee are hiring for Workforce Management Analyst Remote jobs? Cities in Tennessee with the most Workforce Management Analyst Remote job openings:
Workforce Management Analyst Remote jobs near you
Infographic showing various Workforce Management Analyst Remote job openings in Tennessee as of July 2026, with employment types broken down into 2% Locum Tenens, 84% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution.

Senior Workforce Planning Analyst - HealthSpring

Health Care Service Corporation

Nashville, TN • On-site, Remote

$55K - $123K/yr

Full-time

Medical, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
Job Summary
The Sr. Workforce Planning Analyst is responsible for supporting workforce management and operational planning activities for customer service operations within HCSC's HealthSpring line of business. This role plays a key part in the annual budgeting process, workload forecasting, capacity planning, and supplier resource management to ensure optimal staffing levels and service performance.
Key responsibilities include monitoring real-time operational performance, optimizing resource utilization, developing and maintaining workforce measurement tools and reporting processes, and supporting data-driven decision-making. The position also oversees business continuity and staff reallocation planning, while coordinating and scheduling all off-phone activities across the customer service organization to ensure operational efficiency and service excellence.
Required Job Qualifications:
  • Bachelor degree and 2 years of experience analyzing workforce data and making scheduling recommendations on staffing OR 6 years of experience analyzing workforce data and making scheduling recommendations on staffing.
  • Experience with Workforce Management software
  • Interpersonal and organizational skills.
  • Analytical and problem solving skills.
  • Clear and concise written and verbal communication skills.
  • PC experience to include Word, Excel, and PowerPoint.

Preferred Job Qualifications:
  • Experience with NICE IEX and Variant Operations Manager software.
  • Experience building and maintaining workforce forecasting models.
  • Advanced proficiency with Excel to include (pivot tables, VLOOKUP, macros, SQL).
  • Ability to develop executive reporting dashboards and present data to senior leadership.
  • Ability to travel.

Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship.
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
Pay Transparency Statement:
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
HCSC Employment Statement:
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Base Pay Range
$55,900.00 - $123,500.00
Exact compensation may vary based on skills, experience, and location.

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