Ticket Seller
North Charleston, SC · On-site
THE ROLE The Ticket Seller is responsible for supporting the daily operations of the Ticket Office, including ticket sales, cash handling, and customer service for events at the venue. This role ...
Ticket Seller
North Charleston, SC · On-site
THE ROLE The Ticket Seller is responsible for supporting the daily operations of the Ticket Office, including ticket sales, cash handling, and customer service for events at the venue. This role ...
Ticket Seller
North Charleston, SC · On-site
THE ROLE The Ticket Seller is responsible for supporting the daily operations of the Ticket Office, including ticket sales, cash handling, and customer service for events at the venue. This role ...
Ticket Seller
North Charleston, SC · On-site
THE ROLE The Ticket Seller is responsible for supporting the daily operations of the Ticket Office, including ticket sales, cash handling, and customer service for events at the venue. This role ...
Key Responsibilities Ticket-Based Issue Resolution * Serve as the escalation point for helpdesk tickets from customers, advisors, and other outside user groups, diagnosing root cause using logs ...
Quick apply
Key Responsibilities Ticket-Based Issue Resolution * Serve as the escalation point for helpdesk tickets from customers, advisors, and other outside user groups, diagnosing root cause using logs ...
Ticket Seller
Worcester, MA · On-site
$16.80/hr
THE ROLE The Part-Time Box Office Ticket Seller serves as the first point of contact for ... Support other box office functions and performadditionalduties as assigned. SUPERVISORY ...
Ticket Seller
Worcester, MA · On-site
$16.80/hr
THE ROLE The Part-Time Box Office Ticket Seller serves as the first point of contact for ... Support other box office functions and performadditionalduties as assigned. SUPERVISORY ...
Key Responsibilities Ticket-Based Issue Resolution * Serve as the escalation point for helpdesk tickets from customers, advisors, and other outside user groups, diagnosing root cause using logs ...
Key Responsibilities Ticket-Based Issue Resolution * Serve as the escalation point for helpdesk tickets from customers, advisors, and other outside user groups, diagnosing root cause using logs ...
Key Responsibilities Ticket-Based Issue Resolution * Serve as the escalation point for helpdesk tickets from customers, advisors, and other outside user groups, diagnosing root cause using logs ...
Quick apply
Key Responsibilities Ticket-Based Issue Resolution * Serve as the escalation point for helpdesk tickets from customers, advisors, and other outside user groups, diagnosing root cause using logs ...
Ticket Seller
Santa Ana, CA · On-site
Balancing and reconciling daily/nightly ticket sales * Assist Manager/Supervisor in reconciliation ... New parent programs & support including caregiver leave and baby bonus, infertility support
Ticket Seller
Santa Ana, CA · On-site
Balancing and reconciling daily/nightly ticket sales * Assist Manager/Supervisor in reconciliation ... New parent programs & support including caregiver leave and baby bonus, infertility support
Maintaining ticket support metrics, contact responsibilities and resolution time frames. Essential Functions: * Provide quality tier 2 technology support to prospects, students, alumni, and employees ...
Maintaining ticket support metrics, contact responsibilities and resolution time frames. Essential Functions: * Provide quality tier 2 technology support to prospects, students, alumni, and employees ...
Ticket Seller
Santa Ana, CA · On-site
Balancing and reconciling daily/nightly ticket sales * Assist Manager/Supervisor in reconciliation ... New parent programs & support including caregiver leave and baby bonus, infertility support
Ticket Seller
Santa Ana, CA · On-site
Balancing and reconciling daily/nightly ticket sales * Assist Manager/Supervisor in reconciliation ... New parent programs & support including caregiver leave and baby bonus, infertility support
Maintaining ticket support metrics, contact responsibilities and resolution time frames. Essential Functions: * Provide quality tier 2 technology support to prospects, students, alumni, and employees ...
Maintaining ticket support metrics, contact responsibilities and resolution time frames. Essential Functions: * Provide quality tier 2 technology support to prospects, students, alumni, and employees ...
THE POSITION Victory Live is seeking a Substitution Purchasing Specialist to support the sourcing and purchasing of replacement ticket inventory needed to successfully fulfill customer orders.
THE POSITION Victory Live is seeking a Substitution Purchasing Specialist to support the sourcing and purchasing of replacement ticket inventory needed to successfully fulfill customer orders.
Ticket Seller
Worcester, MA · On-site
$16.80/hr
THE ROLE The Part-Time Box Office Ticket Seller serves as the first point of contact for guests ... Support other box office functions and perform additional duties as assigned. SUPERVISORY ...
Ticket Seller
Worcester, MA · On-site
$16.80/hr
THE ROLE The Part-Time Box Office Ticket Seller serves as the first point of contact for guests ... Support other box office functions and perform additional duties as assigned. SUPERVISORY ...
Ticket Seller
Phoenix, AZ · On-site
Balancing and reconciling daily/nightly ticket sales * Assist Manager/Supervisor in reconciliation ... Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 ...
Ticket Seller
Phoenix, AZ · On-site
Balancing and reconciling daily/nightly ticket sales * Assist Manager/Supervisor in reconciliation ... Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 ...
$85 - $115/hr
Strong analytical skills; comfortable using ticket/support data toidentifytrends and justify engineering priorities. * Excellent communication skills, with the ability to translate technical issues ...
New
$85 - $115/hr
Strong analytical skills; comfortable using ticket/support data toidentifytrends and justify engineering priorities. * Excellent communication skills, with the ability to translate technical issues ...
New
Required 2 Years Exp w/research, problem solving, troubleshooting via multiple resources to assist with data clean up & quality for both ticket support and contracts. Required Strong problem-solving ...
Required 2 Years Exp w/research, problem solving, troubleshooting via multiple resources to assist with data clean up & quality for both ticket support and contracts. Required Strong problem-solving ...
Ticket Scanning Supervisor
Granby, CO · On-site
$22/hr
Support Commercial Ops Manager lead 4-6 ticket scanning staff including posting weekly work schedules, approving timecards and processing fraud incentives for payroll, and documenting performance ...
Ticket Scanning Supervisor
Granby, CO · On-site
$22/hr
Support Commercial Ops Manager lead 4-6 ticket scanning staff including posting weekly work schedules, approving timecards and processing fraud incentives for payroll, and documenting performance ...
Provide comprehensive support for Ticket Operations and Ticket Office functions during Fireflies Baseball Games, Special Events, Offseason Business Hours, and Fireflies Holiday Lights. * Manage the ...
Provide comprehensive support for Ticket Operations and Ticket Office functions during Fireflies Baseball Games, Special Events, Offseason Business Hours, and Fireflies Holiday Lights. * Manage the ...
Ticket Seller
Phoenix, AZ · On-site
Balancing and reconciling daily/nightly ticket sales * Assist Manager/Supervisor in reconciliation ... Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 ...
Ticket Seller
Phoenix, AZ · On-site
Balancing and reconciling daily/nightly ticket sales * Assist Manager/Supervisor in reconciliation ... Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 ...
Ticket Scanning Supervisor
Granby, CO · On-site
$22/hr
Support Commercial Ops Manager lead 4-6 ticket scanning staff including posting weekly work schedules, approving timecards and processing fraud incentives for payroll, and documenting performance ...
Ticket Scanning Supervisor
Granby, CO · On-site
$22/hr
Support Commercial Ops Manager lead 4-6 ticket scanning staff including posting weekly work schedules, approving timecards and processing fraud incentives for payroll, and documenting performance ...
Ticket Seller
San Diego, CA · On-site
As a Ticket Seller, you help set the tone for a day full of fun, memories, and beachfront ... Remain flexible and assist other departments as needed to support overall park operations * Respond ...
Ticket Seller
San Diego, CA · On-site
As a Ticket Seller, you help set the tone for a day full of fun, memories, and beachfront ... Remain flexible and assist other departments as needed to support overall park operations * Respond ...
Ticket Support information
See salary details
$12.50 - $15.19
2% of jobs
$15.19 - $17.88
11% of jobs
$19.38 is the 25th percentile. Wages below this are outliers.
$17.88 - $20.56
22% of jobs
The median wage is $22.62 / hr.
$20.56 - $23.25
20% of jobs
$23.25 - $25.94
16% of jobs
$27.21 is the 75th percentile. Wages above this are outliers.
$25.94 - $28.63
9% of jobs
$28.63 - $31.32
8% of jobs
$31.32 - $34
5% of jobs
$34 - $36.69
4% of jobs
$36.69 - $39.38
1% of jobs
$39.38 - $42.07
1% of jobs
$12
$25
$42
How much do ticket support jobs pay per hour?
As of Sep 2, 2026, the average hourly pay for ticket support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
What is a ticket support?
A Ticket Support job involves assisting customers by responding to their inquiries, troubleshooting issues, and resolving concerns through a ticketing system. Support agents analyze problems, provide solutions, and escalate complex issues when necessary. This role requires strong communication skills, technical knowledge, and the ability to manage multiple customer requests efficiently.
What are the key skills and qualifications needed to thrive in ticket support, and why are they important?
To thrive as a Ticket Support professional, you need strong troubleshooting abilities, customer service skills, and a good understanding of technical concepts, often supported by experience in helpdesk or IT support roles. Familiarity with ticketing systems such as Zendesk, Jira, or Freshdesk, and sometimes ITIL certifications, is typically required. Excellent communication, patience, and problem-solving abilities help you resolve client issues efficiently and effectively. Mastery of these skills ensures prompt resolution of customer queries, leading to high satisfaction and seamless business operations.
What are the common challenges faced in a ticket support role and how can I overcome them?
Ticket Support professionals often encounter challenges such as managing a high volume of requests, handling complex or technical issues, and addressing frustrated customers. To navigate these effectively, it's important to stay organized, leverage the features of your ticketing platform to prioritize and track issues, and maintain clear, empathetic communication with users. Ongoing learning about the products or services you support can also help you troubleshoot more efficiently. Many teams provide regular training and collaborate closely, so don't hesitate to seek guidance or share knowledge. Building resilience and maintaining a helpful attitude are key to long-term success in this role.
More about Ticket Support jobs
What cities are hiring for Ticket Support jobs?
Cities with the most Ticket Support job openings:
What are the most commonly searched types of Ticket Support jobs?
The most popular types of Ticket Support jobs are:
What states have the most Ticket Support jobs?
States with the most job openings for Ticket Support jobs include:
What job categories do people searching Ticket Support jobs look for?
The top searched job categories for Ticket Support jobs are:
ASM Global rating
6.6
Based on 84 frontline employees who took The Breakroom Quiz
146th of 256 rated facilities management
Job description
POSITION: Ticket Seller
DEPARTMENT: Ticket Office
REPORTS TO: Ticket Office Supervisor
FLSA STATUS: Non-Exempt (Hourly / Part-Time)
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues including stadiums, arenas, convention centers, and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
The Ticket Seller is responsible for supporting the daily operations of the Ticket Office, including ticket sales, cash handling, and customer service for events at the venue. This role ensures accurate financial transactions and delivers a positive experience to all guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES
SUPERVISORY RESPONSIBILITIES
This position does not have supervisory responsibilities.
EDUCATION AND/OR EXPERIENCE
High School Diploma / GED
COMPENSATION
Competitive salary, commensurate with experience
WORKING CONDITIONS
Location: [On Site] 5001 Coliseum Drive, North Charleston, SC 29418
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
DEPARTMENT: Ticket Office
REPORTS TO: Ticket Office Supervisor
FLSA STATUS: Non-Exempt (Hourly / Part-Time)
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues including stadiums, arenas, convention centers, and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
The Ticket Seller is responsible for supporting the daily operations of the Ticket Office, including ticket sales, cash handling, and customer service for events at the venue. This role ensures accurate financial transactions and delivers a positive experience to all guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Open and/or close ticket windows during scheduled business hours
- Sell tickets for events at the venue using ticketing systems
- Accurately process cash and electronic transactions
- Reconcile cash drawer with daily ticket sales
- Prepare and transfer daily revenue to the vault in accordance with procedures
- Generate and complete daily ticket sales reports
- Maintain and file records, reports, and documentation
- Provide excellent customer service to patrons in person and via phone
- Perform general clerical duties and other tasks as assigned
SUPERVISORY RESPONSIBILITIES
This position does not have supervisory responsibilities.
EDUCATION AND/OR EXPERIENCE
High School Diploma / GED
COMPENSATION
Competitive salary, commensurate with experience
WORKING CONDITIONS
Location: [On Site] 5001 Coliseum Drive, North Charleston, SC 29418
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
What ASM Global employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About ASM Global
Sourced by ZipRecruiter
ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.
Industry
Arts, entertainment, and recreation
Company size
10,000+ Employees
Headquarters location
Los Angeles, CA, US
Year founded
2019