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Ticket Support Jobs in Florida (NOW HIRING)

Support group sales efforts through order placement, processing and fulfillment. * Support membership sales and retention efforts through outbound calling incentive program. * Drive ticket and ...

Ticket Sales Manager We are seeking a highly motivated, organized, and results-driven Ticket Sales ... Support the Director of Revenue with special projects that drive revenue, improve processes, and ...

Season Ticket Account Associate

Orlando, FL · On-site

$44K - $60K/yr

The Season Ticket Account Associate will be responsible for generating maximum revenue through ... Ability to prioritize and manage multiple tasks/projects and support multiple high level executive ...

Season Ticket Account Associate

Orlando, FL · On-site

$44K - $60K/yr

The Season Ticket Account Associate will be responsible for generating maximum revenue through ... Ability to prioritize and manage multiple tasks/projects and support multiple high level executive ...

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Ticket Support information

What are the key skills and qualifications needed to thrive in the Ticket Support position, and why are they important?

To thrive as a Ticket Support professional, you need strong troubleshooting abilities, customer service skills, and a good understanding of technical concepts, often supported by experience in helpdesk or IT support roles. Familiarity with ticketing systems such as Zendesk, Jira, or Freshdesk, and sometimes ITIL certifications, is typically required. Excellent communication, patience, and problem-solving abilities help you resolve client issues efficiently and effectively. Mastery of these skills ensures prompt resolution of customer queries, leading to high satisfaction and seamless business operations.

What is a Ticket Support job?

A Ticket Support job involves assisting customers by responding to their inquiries, troubleshooting issues, and resolving concerns through a ticketing system. Support agents analyze problems, provide solutions, and escalate complex issues when necessary. This role requires strong communication skills, technical knowledge, and the ability to manage multiple customer requests efficiently.

What are the common challenges faced in a Ticket Support role and how can I overcome them?

Ticket Support professionals often encounter challenges such as managing a high volume of requests, handling complex or technical issues, and addressing frustrated customers. To navigate these effectively, it's important to stay organized, leverage the features of your ticketing platform to prioritize and track issues, and maintain clear, empathetic communication with users. Ongoing learning about the products or services you support can also help you troubleshoot more efficiently. Many teams provide regular training and collaborate closely, so don't hesitate to seek guidance or share knowledge. Building resilience and maintaining a helpful attitude are key to long-term success in this role.

What are the most commonly searched types of Ticket Support jobs in Florida? The most popular types of Ticket Support jobs in Florida are:
What are popular job titles related to Ticket Support jobs in Florida? For Ticket Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Ticket Support jobs in Florida look for? The top searched job categories for Ticket Support jobs in Florida are:
What cities in Florida are hiring for Ticket Support jobs? Cities in Florida with the most Ticket Support job openings:
Infographic showing various Ticket Support job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.
Ticket Seller

Ticket Seller

Ripley Entertainment Inc

Saint Augustine, FL • On-site

Part-time

Posted 17 days ago


Ripley Entertainment rating

4.3

Company rating: 4.3 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

20th of 20 rated visitor attractions


Job description

Admissions Ticket SellerJoin the Team at Ripley's Believe It or Not! St. Augustine!

Ripley's Believe It or Not! World Entertainment is looking for enthusiastic, customer-focused individuals to join our Admissions team as Ticket Sellers. We specialize in creating unforgettable experiences for families and visitors from around the world—and we want you to be part of the fun!

No experience? No problem! We provide excellent training and support to help you succeed.

What You'll Do

As an Admissions Ticket Seller, you'll be the first point of contact for our guests and play a key role in creating a great first impression.

Responsibilities include:

  • Greeting guests as they approach the ticket counter
  • Providing information on attraction pricing, packages, and promotions
  • Processing ticket sales using a point-of-sale system
  • Promoting combination packages and attraction upgrades
  • Maintaining a clean, organized, and welcoming ticket booth area
  • Delivering exceptional customer service to every guest
  • Assisting other team members as needed to ensure a great guest experience
What We're Looking For
  • Friendly, outgoing, and energetic personality
  • Excellent communication and customer service skills
  • Ability to work well in a team environment
  • Reliable and dependable attendance
  • Comfortable sitting or standing for extended periods
  • Basic computer and cash-handling skills are a plus
  • No experience required—we'll train the right candidate!
Schedule
  • Flexible scheduling available
  • Day, evening, weekend, and holiday shifts available
  • Part-time opportunities with the potential for additional hours during peak tourism seasons
  • Must be available to work weekends and holidays as business needs require
Why Join Ripley's?

✅ Fun and exciting work environment

✅ Flexible scheduling

✅ Paid training

✅ Employee discounts

✅ Opportunity to earn additional income through our incentive program

✅ Work with a team dedicated to creating memorable guest experiences

At Ripley's, we're more than coworkers—we're a team. If you're ready to provide world-class customer service and have fun while doing it, we'd love to hear from you!

Apply today and become part of the Ripley's family!


What Ripley Entertainment employees say

Pay

Benefits

Hours and flexibility

Workplace

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