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Remote Ticket Support Jobs in Florida (NOW HIRING)

7Figures

High Ticket Remote Sales Closer

Miami, FL · On-site +1

$10K - $20K/mo

Remote High-Ticket Sales Closers 7FigureDocs.com | 7FigureLaw.com We're expanding our sales team ... Prospects who are actively seeking marketing support * Zero cold calling or outbound prospecting

7Figures

High Ticket Remote Sales Closer

Miami, FL · Remote

$10K - $20K/mo

Remote High-Ticket Sales Closers 7FigureDocs.com | 7FigureLaw.com We're expanding our sales team ... Prospects who are actively seeking marketing support * Zero cold calling or outbound prospecting

Trivium

High-ticket Closer

Miami, FL · Remote

$250K/yr

US - fully remote We're hiring a high-performance closer to sell QuickRank, AI-powered local SEO ... support the close Handle objections and close decisively Manage follow-ups, pipeline, and deal ...

TicketNetwork

Contact Center Agent II (Remote)

Edgewater, FL · On-site +1

$14 - $19/hr

Contacts selling partners and FedEx via telephone, email, or support ticket to discuss and confirm ... Flexible remote scheduling * Medical, Dental and Vision as well as additional employer and employee ...

Sparibis

Help Desk- Tier I

Orlando, FL · On-site +1

$19.25 - $26.25/hr

Location: 100% Remote. This is a United States based position, and candidates must reside in the ... ticket routing, and ticket closures. * Receive, track, and support all IT Service, Unified ...

pretty little adventures

Travel Agent

Orlando, FL · Remote

We are looking for an energetic, driven, and detail-oriented Remote Travel Consultant. Our Travel ... Responsibilities * Support in writing emails to clients * Research destination, culinary, and ...

Pretty Little Adventures

Travel Agent

Orlando, FL · On-site +1

We are looking for an energetic, driven, and detail-oriented Remote Travel Consultant. Our Travel ... Responsibilities * Support in writing emails to clients * Research destination, culinary, and ...

Cabanas Law Firm

System Administrator

Orlando, FL · On-site +1

$85K/yr

Can you support a team spread across multiple offices AND remote locations without missing a beat ... This is not a ticket-taker role. This is a build-it-better, eliminate bottlenecks, protect the firm ...

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All JobsTicket Support JobsRemote Ticket Support JobsRemote Ticket Support Jobs in Florida

Remote Ticket Support information

What are the main challenges faced by Remote Ticket Support professionals, and how can they be managed effectively?

Remote Ticket Support professionals often face challenges such as managing high ticket volumes, resolving issues without direct physical access, and communicating clearly across digital channels. To handle these effectively, it's essential to prioritize tickets based on urgency, maintain thorough documentation, and leverage remote troubleshooting tools. Proactively collaborating with other departments and regularly updating customers on ticket status can also help ensure smooth resolution and a positive support experience.

What is a Remote Ticket Support job?

A Remote Ticket Support job involves assisting customers or clients with their inquiries, issues, or technical problems through a ticketing system, all while working from a remote location. Employees in this role typically receive requests via email, web forms, or specialized customer service platforms, and respond to these tickets in a timely and professional manner. They may troubleshoot problems, escalate issues to other departments, and ensure that each ticket is resolved to the customer's satisfaction. This position requires strong communication skills, technical proficiency, and the ability to work independently.

What are the key skills and qualifications needed to thrive as a Remote Ticket Support specialist, and why are they important?

To thrive as a Remote Ticket Support specialist, strong problem-solving abilities, technical troubleshooting skills, and familiarity with customer service principles are essential, typically supported by experience in help desk or IT support roles. Proficiency in ticketing systems like Zendesk, Freshdesk, or Jira Service Desk, as well as basic networking and software knowledge, is typically required. Exceptional communication, patience, and time management are standout soft skills for efficiently handling diverse customer inquiries remotely. These competencies ensure timely resolution of issues, high customer satisfaction, and effective remote collaboration within support teams.

What is the difference between Remote Ticket Support vs Remote Help Desk Technician?

AspectRemote Ticket SupportRemote Help Desk Technician
CredentialsBasic IT certifications (e.g., CompTIA A+)Similar certifications, often including CompTIA A+ or Network+
Work EnvironmentPrimarily online ticketing systems, remote communication toolsRemote or on-site, handling tickets and direct user support
Industry UsageIT support, customer service, tech companiesIT support, tech services, corporate help desks
Common Search/ComparisonYesYes

Remote Ticket Support and Remote Help Desk Technician roles both involve providing technical assistance remotely. While they share similar credentials and work environments, Remote Ticket Support focuses mainly on managing support tickets through online systems, whereas Remote Help Desk Technicians often handle direct user issues and may work in broader IT support roles. Both are essential in tech industries and frequently compared by job seekers.

What are the most commonly searched types of Ticket Support jobs in Florida? The most popular types of Ticket Support jobs in Florida are:
What are popular job titles related to Remote Ticket Support jobs in Florida? For Remote Ticket Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Ticket Support jobs in Florida look for? The top searched job categories for Remote Ticket Support jobs in Florida are:
What cities in Florida are hiring for Remote Ticket Support jobs? Cities in Florida with the most Remote Ticket Support job openings:
Remote Ticket Support jobs near you
Infographic showing various Remote Ticket Support job openings in Florida as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 60% Physical, 3% Hybrid, and 37% Remote job distribution.
Advanced Application Analyst - Patient Access

Advanced Application Analyst - Patient Access

Lee Health

Fort Myers, FL • Remote

$43.59 - $56.66/hr

Full-time

Posted 13 days ago

Lee Health rating

7.0

Company rating: 7.0 out of 10

Based on 195 frontline employees who took The Breakroom Quiz

416th of 890 rated healthcare providers

Job description

Location: Remote - Florida

Department: Corporate Systems and IT Administration

Work Type: Full Time

Shift: Shift 1/8:00:00 AM to 4:30:00 PM

Minimum to Midpoint Pay Rate:$43.59 - $56.66 / hour

This is a remote position incumbents, who reside in Florida only, may work at home. There may be occasional situations that require on-site support at an assigned Lee Health location.

Summary

Do you want to join a health system dedicated to helping people live healthier, happier lives? Lee Health is the place for you. It is our Mission, to be a trusted partner, empowering healthier lives through care and compassion.

The Advanced Application Analyst - Patient Access responsibilities include but are not limited to:

Responsible for build, testing, and support related to Cadence, Referrals, and/or Prelude Epic applications

Serve as a Patient Access resource for new departments, locations, or Community Connect partnerships

Daily duties include being a resource for projects, implementing enhancement requests, and incident ticket support

Collaborate with operational leaders and other IT application teams to assess workflow needs related to projects and enhancement requests.

Prepare and execute functional system and program specifications using structured methodology.

Serve as a subject matter expert on assigned project teams and department initiatives, develop test scripts, conduct testing, support application upgrades and project go lives.

Utilize advanced application & analytic skills to design, build and test solutions to meet the needs of the organization.

Additional Experience Requirements:

Epic Cadence certification (required)

3+ years of Epic Cadence build, support, & implementation experience

Additional Experience Preferences:

Experience with Epic upgrade cycles and Change Management

Proven experience in departmental onboarding and workflow analysis.

Strong understanding of appointment scheduling, registration, and referral management.

    Ability to work independently and manage multiple priorities in a fast-paced environment.

    What Lee Health employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

    Lee Health logo

    About Lee Health

    Sourced by ZipRecruiter

    Lee Health is one of the largest public health systems in the U.S. and one of the largest not-for-profit public health systems in Florida. With 4 acute care hospitals; Lee Memorial, Healthpark Medical Center, Cape Coral Hospital and Gulf Coast Medical Center, two specialty hospitals; Gaisano Children's Hospital and The Rehab Hospital. Lee Physician Group with over 80 practices throughout Southwest Florida, a Regional Cancer Center, seven outpatient centers, three walk-in clinics and two pediatric outpatient facilities. HEALTHGRADES ranks Lee Healths four acute care hospitals in the top 5% in the nation for overall clinical excellence in 2019, 2020, 2021 AND 2022 and is included in America's 250 Best Hospitals

    Industry

    Health care and social assistance

    Company size

    10,000+ Employees

    Headquarters location

    Fort Myers, FL, US

    Year founded

    1916

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