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Ticket Support Jobs in Florida (NOW HIRING)

Trivium

High-ticket Closer

Miami, FL · Remote

$250K/yr

... support the close Handle objections and close decisively Manage follow-ups, pipeline, and deal ... ticket closing experience ($5K+) (3+ years of experience) Agency, SaaS, or digital marketing ...

MDAEdge

Senior Desktop Support Engineer

Clearwater, FL · On-site

The role involves managing ticket queues, coordinating with vendors, and providing IT support for events and emergencies. Responsibilities : • 4-7 years of experience in Desktop Support Engineer ...

AppWork

Client Support Specialist

Saint Petersburg, FL · On-site

$17 - $23/hr

Manage parallel ticket workflows for client-facing support and internal engineering bugs, following up on both until resolved. * Track open tickets on behalf of CSMs to ensure nothing falls through ...

Circle

Customer Care Advisor

Tampa, FL

$29.50 - $41/hr

A working knowledge of ticket support systems, such as Salesforce * Familiarity with generative AI models (ChatGPT, Gemini, etc.) and prompt development. * Experience with data analytics tools for ...

Prime Vacations

IT SUPPORT SPECIALIST

Bradenton, FL · On-site

ZenDesk ticket management. Logs, categorizes, prioritizes, and updates all support requests in ZenDesk. Maintains SLA compliance on assigned tickets and contributes to queue hygiene across the team.

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Ticket Support information

What are the key skills and qualifications needed to thrive in ticket support, and why are they important?

To thrive as a Ticket Support professional, you need strong troubleshooting abilities, customer service skills, and a good understanding of technical concepts, often supported by experience in helpdesk or IT support roles. Familiarity with ticketing systems such as Zendesk, Jira, or Freshdesk, and sometimes ITIL certifications, is typically required. Excellent communication, patience, and problem-solving abilities help you resolve client issues efficiently and effectively. Mastery of these skills ensures prompt resolution of customer queries, leading to high satisfaction and seamless business operations.

What is a ticket support?

A Ticket Support job involves assisting customers by responding to their inquiries, troubleshooting issues, and resolving concerns through a ticketing system. Support agents analyze problems, provide solutions, and escalate complex issues when necessary. This role requires strong communication skills, technical knowledge, and the ability to manage multiple customer requests efficiently.

What are the common challenges faced in a ticket support role and how can I overcome them?

Ticket Support professionals often encounter challenges such as managing a high volume of requests, handling complex or technical issues, and addressing frustrated customers. To navigate these effectively, it's important to stay organized, leverage the features of your ticketing platform to prioritize and track issues, and maintain clear, empathetic communication with users. Ongoing learning about the products or services you support can also help you troubleshoot more efficiently. Many teams provide regular training and collaborate closely, so don't hesitate to seek guidance or share knowledge. Building resilience and maintaining a helpful attitude are key to long-term success in this role.

What are the most commonly searched types of Ticket Support jobs in Florida? The most popular types of Ticket Support jobs in Florida are:
What are popular job titles related to Ticket Support jobs in Florida? For Ticket Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Ticket Support jobs in Florida look for? The top searched job categories for Ticket Support jobs in Florida are:
What cities in Florida are hiring for Ticket Support jobs? Cities in Florida with the most Ticket Support job openings:
Ticket Support jobs near you
Infographic showing various Ticket Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

High Ticket Remote Sales Closer | Australia

7Figures

Miami, FL • Remote

$10K - $20K/mo

Full-time, Part-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Hiring: Remote High-Ticket Sales Closers

7FigureDocs.com | 7FigureLaw.com

We’re expanding our sales team and are looking to bring on 2 experienced, full-time Remote Closers to help onboard Doctors and Lawyers into our marketing service.

This is a career role for high-performance closers: full commission, high income potential, and a constant flow of high-intent leads.

Earnings & Opportunity

Our closers consistently earn $10,000–$20,000 USD+ per month in commissions.

You will receive:

  • 4-7 inbound, high-intent appointments daily

  • Prospects who are actively seeking marketing support

  • Zero cold calling or outbound prospecting

  • A proven script, structured process, and consistent training

What the Role Involves

  • Conducting discovery + sales calls with Doctors & Lawyers

  • Following our proven script and sales framework

  • Managing your CRM pipeline daily and accurately

  • Closing new clients on our marketing programs

  • Bringing strong energy, professionalism, and integrity to every call

  • Participating in coaching, feedback, and team performance reviews

Who We’re Looking For

  • You have 1 or more year of high-ticket remote sales experience

  • You have a track record of hitting or exceeding performance KPI

  • You thrive in a structured, process-driven environment

  • You’re consistent, reliable, and strong with follow-through

  • You enjoy helping professionals make confident decisions

  • You want a long-term, full-time opportunity with serious earning potential

  • You love a fast-paced, competitive sales culture

  • You are a self-motivated individual that takes initiative

  • You are able to have a consistent work schedule

IMPORTANT: This is not a side gig, part-time role, or a place to “learn sales.” We’re hiring closers who want a top-tier, high-volume sales seat.

Benefits & Environment

  • 100% remote (work from anywhere)

  • 4–6 warm appointments daily

  • Strong inbound demand

  • No prospecting required

  • Supportive leadership + weekly coaching

  • A fun, competitive, high-performing culture

  • Selling a service you can believe in (thousands of testimonials)

  • W-2 with health benefits for US Residents (rare opportunity in high ticket sales space)

Apply Now (2 Minutes)

APPLY AT THIS LINK HERE: We are filling these roles quickly and holding interviews on a rolling basis.

If you’re looking for a full-time, stable sales position inside a rapidly growing organization, with consistent inbound calls and a team that pushes each other to be excellent, this is the right place for you.