ZipRecruiter

Log In

1

Ticket Support Jobs in Florida (NOW HIRING)

ComForCare

High Ticket Sales Representative

Palatka, FL · On-site

$50K - $100K/yr

High-Ticket Sales Representative - In-Home Care Solutions Locations: Florida (Territory 1: St ... Are never alone in the field - support is always available. * Thoughtfully matched with clients ...

7Figures

High Ticket Remote Sales Closer

Miami, FL · On-site +1

$10K - $20K/mo

Remote High-Ticket Sales Closers 7FigureDocs.com | 7FigureLaw.com We're expanding our sales team ... Prospects who are actively seeking marketing support * Zero cold calling or outbound prospecting

7Figures

High Ticket Remote Sales Closer

Miami, FL · Remote

$10K - $20K/mo

Remote High-Ticket Sales Closers 7FigureDocs.com | 7FigureLaw.com We're expanding our sales team ... Prospects who are actively seeking marketing support * Zero cold calling or outbound prospecting

TriOptus LLC

Advanced Systems Support

Tallahassee, FL · On-site

... support calls, etc.) Two years' experience writing SQL queries against SQL databases. One year of ... Provide help desk ticket updates through the Department's Cherwell system daily as needed by the ...

previous pagenext page

Showing results 21-40

All JobsTicket Support JobsTicket Support Jobs in Florida

Ticket Support information

What are the key skills and qualifications needed to thrive in ticket support, and why are they important?

To thrive as a Ticket Support professional, you need strong troubleshooting abilities, customer service skills, and a good understanding of technical concepts, often supported by experience in helpdesk or IT support roles. Familiarity with ticketing systems such as Zendesk, Jira, or Freshdesk, and sometimes ITIL certifications, is typically required. Excellent communication, patience, and problem-solving abilities help you resolve client issues efficiently and effectively. Mastery of these skills ensures prompt resolution of customer queries, leading to high satisfaction and seamless business operations.

What is a ticket support?

A Ticket Support job involves assisting customers by responding to their inquiries, troubleshooting issues, and resolving concerns through a ticketing system. Support agents analyze problems, provide solutions, and escalate complex issues when necessary. This role requires strong communication skills, technical knowledge, and the ability to manage multiple customer requests efficiently.

What are the common challenges faced in a ticket support role and how can I overcome them?

Ticket Support professionals often encounter challenges such as managing a high volume of requests, handling complex or technical issues, and addressing frustrated customers. To navigate these effectively, it's important to stay organized, leverage the features of your ticketing platform to prioritize and track issues, and maintain clear, empathetic communication with users. Ongoing learning about the products or services you support can also help you troubleshoot more efficiently. Many teams provide regular training and collaborate closely, so don't hesitate to seek guidance or share knowledge. Building resilience and maintaining a helpful attitude are key to long-term success in this role.

What are the most commonly searched types of Ticket Support jobs in Florida? The most popular types of Ticket Support jobs in Florida are:
What are popular job titles related to Ticket Support jobs in Florida? For Ticket Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Ticket Support jobs in Florida look for? The top searched job categories for Ticket Support jobs in Florida are:
What cities in Florida are hiring for Ticket Support jobs? Cities in Florida with the most Ticket Support job openings:
Ticket Support jobs near you
Infographic showing various Ticket Support job openings in Florida as of August 2026, with employment types broken down into 69% Full Time, and 31% Contract. Highlights an 81% In-person, and 19% Remote job distribution.

Temporary Museum Membership Associate

Nova Southeastern University

Fort Lauderdale, FL • On-site

$16/hr

Temporary

Medical, Dental, Retirement

Re-posted 24 days ago

Nova Southeastern University rating

6.9

Company rating: 6.9 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

458th of 616 rated colleges and universities

Job description

We are excited that you are considering joining Nova Southeastern University!
Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.
We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.
Primary Purpose:
Open and close lobby membership desk, count till, record money. Staff lobby membership desk on scheduled days during regular museum hours. Greet and assist members and other visitors with membership and ticket inquiries and issues with excellent customer service. Contact a manager to help resolve larger problems. Process membership and ticket purchases and update required information on member ticket form. Answer and return phone calls. Must be able to answer questions regarding programs, exhibitions. Support and work under direction of Donor Relations Associate and Annual Fund Manager in strategies and projects to grow the membership base and revenue; achieve a high retention rate and upgrades among renewing members.
Job Category: Non-Exempt
Hiring Range: $16.00 per hour
Pay Basis: Hourly
Subject to Grant Funding? No
Essential Job Functions:
Open and close lobby membership desk, count till, record money.
Staff lobby membership desk on scheduled days during regular museum hours.
Greet and assist members and other visitors with membership and ticket inquiries and issues with excellent customer service.
Contact a manager to help resolve larger problems.
Process membership and ticket purchases and update required information on member ticket form.
Answer and return phone calls.
Able to answer questions regarding programs.
Promote and solicit new, renewed, and upgraded membership among callers, visitors, and in off-site development initiatives.
Provide clerical assistance in the development office as needed.
Provide check-in and check-out assistance at member events as needed. (Free parking is available.)
Support in the management of volunteer-based program to make follow up calls to members on Development/Fundraising activities.
Performs other duties as needed and directed by supervisor.
Job Requirements: Superb people skills both in person and via phone. Enthusiastic and positive attitude. Dedication to the principles of good customer service. Detail oriented, good judgment and discretion in assisting members. Possess great computer skills. Bilingual is a plus. Box office or concierge experience a plus. Request days off in advance.
Required Knowledge, Skills, & Abilities: Understand the principles of philanthropy, with particular emphasis on major gifts, grants, sponsorships, and foundations.
Strong organizational ability, analytical skills, and attention to detail.
Exceptional judgement, professionalism, and discretion in handling confidential and sensitive situations and matters.
Flexible work schedule, with availability to work nights, weekends, and holidays, as needed.
Ability to multi-task
Required Certifications/Licensures: None
Required Education: High School Diploma or equivalent
Major (if required:
Required Experience: A minimum of 1 year of experience in Customer Service
Preferred Qualifications:
Is this a safety sensitive position? No
Background Screening Required? Yes
Pre-Employment Conditions:
Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.
NSU is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.

What Nova Southeastern University employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply