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Ticket Support Jobs in Florida (NOW HIRING)

AEG

Account Executive, Ticket Sales

Port Saint Lucie, FL · On-site

$30K - $35K/yr

Account Executive, Ticket Sales About the Club Port St. Lucie Soccer Club is part of the continued ... Support partnership conversations and activation ideas * Help align ticketing efforts with broader ...

AEG

Manager, Lightning Ticket Operations

Tampa, FL · On-site

Utilize Ticketmaster One and Archtics to support daily ticket operations execution * Assist in setting up various Group and Single game offers * Collaborate with Sales & Service, Premium, Marketing ...

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Ticket Support information

What is a ticket support?

A Ticket Support job involves assisting customers by responding to their inquiries, troubleshooting issues, and resolving concerns through a ticketing system. Support agents analyze problems, provide solutions, and escalate complex issues when necessary. This role requires strong communication skills, technical knowledge, and the ability to manage multiple customer requests efficiently.

What are the key skills and qualifications needed to thrive in ticket support, and why are they important?

To thrive as a Ticket Support professional, you need strong troubleshooting abilities, customer service skills, and a good understanding of technical concepts, often supported by experience in helpdesk or IT support roles. Familiarity with ticketing systems such as Zendesk, Jira, or Freshdesk, and sometimes ITIL certifications, is typically required. Excellent communication, patience, and problem-solving abilities help you resolve client issues efficiently and effectively. Mastery of these skills ensures prompt resolution of customer queries, leading to high satisfaction and seamless business operations.

What are the common challenges faced in a ticket support role and how can I overcome them?

Ticket Support professionals often encounter challenges such as managing a high volume of requests, handling complex or technical issues, and addressing frustrated customers. To navigate these effectively, it's important to stay organized, leverage the features of your ticketing platform to prioritize and track issues, and maintain clear, empathetic communication with users. Ongoing learning about the products or services you support can also help you troubleshoot more efficiently. Many teams provide regular training and collaborate closely, so don't hesitate to seek guidance or share knowledge. Building resilience and maintaining a helpful attitude are key to long-term success in this role.

What are the most commonly searched types of Ticket Support jobs in Florida?

The most popular types of Ticket Support jobs in Florida are:

What are popular job titles related to Ticket Support jobs in Florida?

For Ticket Support jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Ticket Support jobs in Florida look for?

The top searched job categories for Ticket Support jobs in Florida are:

What cities in Florida are hiring for Ticket Support jobs?

Cities in Florida with the most Ticket Support job openings:

Ticket Support jobs near you
Infographic showing various Ticket Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Personal Ticket Consultant

Nascar

Daytona Beach, FL

Full-time

Re-posted 20 days ago

NASCAR rating

6.8

Company rating: 6.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

At NASCAR, you will find a community of passionate individuals who care about our sport and are united in seeing it grow.

The NASCAR Sales Academy is seeking driven and passionate individuals to enter a highly competitive and selective sales training program of Personal Ticket Consultant, that will shape the future of ticket sales across NASCAR properties. Trainees will be given best in industry sales training that will focus on building a strong sales foundation in which the trainees will use to build a lasting career in sports.
The NASCAR Sales Academy is a performance-based program which allows successful trainees the opportunity to interview for full time account executive positions across NASCAR properties.

  • Darlington Raceway - South Carolina

  • Daytona International Speedway - Florida

  • Homestead-Miami Speedway - Florida

  • Phoenix Raceway - Arizona

  • Kansas Speedway - Kansas

  • Martinsville Speedway - Virginia

  • Michigan International Speedway - Michigan

  • Richmond Raceway - Virginia

  • Talladega Superspeedway -Alabama

  • Watkins Glen International - New York

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Generate ticket revenue through both new business campaigns as well as renewal cycles

  • Make 80+ outbound sales calls on a daily basis

  • Lead in creating an outbound sales culture that maximizes ticket sales and revenue generated through converted outbound calls

  • Achieve weekly and monthly sales goals

  • Build strong relationships with defined account base through proactive communication

  • Additional duties as assigned

QUALIFICATIONS

  • Bachelor's degree in Business, Sport Management, Marketing or related field preferred

  • Passion for sales and committed to being a leader in the sports industry

  • Team player that strives to achieve goals

  • Willingness to learn and be coachable

  • Distinguished verbal communicator with a strong phone presence

  • Proficient in basic computer software programs

  • Flexibility in working extended hours as needed

Apply Now!

Learn more about this role and our team by applying at www.careers.nascar.com for consideration.

We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees. It won't take you long to find out that you are on the right track here at NASCAR!

NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.

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We're looking for your voice, your ideas, and your perspective. To help us get to know you accurately and keep the process fair for everyone, we ask that interviews and assessments be completed without the support of AI-generated content or automated assistance.

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