1

Ticket Support Jobs in California (NOW HIRING)

Cloud Security Specialist

Lodi, CA · On-site

$80 - $120/hr

Ticket support a strutture interne di clienti e fornitori; * SOC support per analisi e gestione degli incidenti di sicurezza informatica; * Progetti di sicurezza in ambito DC. Obiettivi L'obiettivo ...

Balancing and reconciling daily/nightly ticket sales * Assist Manager/Supervisor in reconciliation ... New parent programs & support including caregiver leave and baby bonus, infertility support

Provides basic IT troubleshooting and service-ticket support when not engaged in primary AV space or event responsibilities. * Assists with common end-user issues involving devices, peripherals ...

As an usher, greeter or ticket taker, you help to ensure safety, help to maintain the cleanliness ... Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 ...

As an usher, greeter or ticket taker, you help to ensure safety, help to maintain the cleanliness ... Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 ...

Ticket Services Representative

San Diego, CA · On-site

$19.75 - $20.75/hr

The Old Globe seeks Ticket Services Representatives to provide excellent customer service by ... Distribute will call tickets and provide in-person support on performance days * Deliver accurate ...

New

As an usher, greeter or ticket taker, you help to ensure safety, help to maintain the cleanliness ... Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 ...

... Ticket Seller for Legends Global - Oakland Arena and Oakland-Alameda County Coliseum. This position ... Maintains a positive attitude at all times and supports the company's policies. Excellent ...

next page

Showing results 1-20

Ticket Support information

What is a ticket support?

A Ticket Support job involves assisting customers by responding to their inquiries, troubleshooting issues, and resolving concerns through a ticketing system. Support agents analyze problems, provide solutions, and escalate complex issues when necessary. This role requires strong communication skills, technical knowledge, and the ability to manage multiple customer requests efficiently.

What are the key skills and qualifications needed to thrive in ticket support, and why are they important?

To thrive as a Ticket Support professional, you need strong troubleshooting abilities, customer service skills, and a good understanding of technical concepts, often supported by experience in helpdesk or IT support roles. Familiarity with ticketing systems such as Zendesk, Jira, or Freshdesk, and sometimes ITIL certifications, is typically required. Excellent communication, patience, and problem-solving abilities help you resolve client issues efficiently and effectively. Mastery of these skills ensures prompt resolution of customer queries, leading to high satisfaction and seamless business operations.

What are the common challenges faced in a ticket support role and how can I overcome them?

Ticket Support professionals often encounter challenges such as managing a high volume of requests, handling complex or technical issues, and addressing frustrated customers. To navigate these effectively, it's important to stay organized, leverage the features of your ticketing platform to prioritize and track issues, and maintain clear, empathetic communication with users. Ongoing learning about the products or services you support can also help you troubleshoot more efficiently. Many teams provide regular training and collaborate closely, so don't hesitate to seek guidance or share knowledge. Building resilience and maintaining a helpful attitude are key to long-term success in this role.

What are the most commonly searched types of Ticket Support jobs in California?

The most popular types of Ticket Support jobs in California are:

What are popular job titles related to Ticket Support jobs in California?

For Ticket Support jobs in California, the most frequently searched job titles are:

Infographic showing various Ticket Support job openings in California as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Cloud Security Specialist

Zucchetti S.p.A.

Lodi, CA • On-site

$80 - $120/hr

Other

Posted 5 days ago


Job description

Per la nostra sede di Lodi siamo alla ricerca di una risorsa da inserire nel ruolo di Cloud Security Specialist.

Il Team

La risorsa verrà inserita nel team della BU Cloud Business Services si dedicherà ad attività in ambito cloud security per garantire la protezione dell'infrastruttura e dei dati dei clienti in Datacenter.

Ruolo

Le attività principali saranno:

  • Collaborare con referenti di strutture interne, di clienti e fornitori per valutare aspetti di rischio in progetti IT e piani di remediation;
  • Gestione change management ed evoluzione dell’infrastruttura di sicurezza (LM/SIEM, IPS/IDS, VA, WAF, etc.);
  • Ticket support a strutture interne di clienti e fornitori;
  • SOC support per analisi e gestione degli incidenti di sicurezza informatica;
  • Progetti di sicurezza in ambito DC.
Obiettivi

L’obiettivo principale sarà quello di garantire la sicurezza dell’infrastruttura cloud gestendone e implementandone i controlli.

#J-18808-Ljbffr