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Ticket Support Jobs (NOW HIRING)

allencounty

Part-Time Ticket Sales

Fort Wayne, IN

Your Role: As a Ticket Seller , you'll work directly under the Ticket Office Manager, ensuring ... Support other team members and take on additional tasks as assigned. What You Bring to the Team:

allencounty

Part-Time Ticket Sales

Fort Wayne, IN · On-site

Your Role: As a Ticket Seller , you'll work directly under the Ticket Office Manager, ensuring ... Support other team members and take on additional tasks as assigned. What You Bring to the Team:

The Allen County

Part-Time Ticket Sales

Fort Wayne, IN · On-site

$14.13/hr

Your Role: As a Ticket Seller , you'll work directly under the Ticket Office Manager, ensuring ... Support other team members and take on additional tasks as assigned. What You Bring to the Team:

ASM Global

Usher/Ticket Taker

Syracuse, NY · On-site

$16/hr

THE ROLE As an Usher/Ticket Taker at the Empower FCU Amphitheater, you will help create a positive event experience for all guests by offering superior, individualized service, and support. Usher ...

Amentum

System Administrator 2

Annapolis, MD · On-site

Responsibilities : • Senior Tier level ticket support for one of the PKI Tool • Providing troubleshooting support for end users having issues with various PKI tools • Testing new PKI tool ...

ASM Global

Usher/Ticket Taker

Syracuse, NY

$16/hr

THE ROLE As an Usher/Ticket Taker at the Empower FCU Amphitheater, you will help create a positive event experience for all guests by offering superior, individualized service, and support. Usher ...

MY WIRELESS

IT Specialist

Las Vegas, NV

$13 - $18/hr

This position focuses on basic troubleshooting, ticket intake, issue triage, and escalation , while also gaining exposure to IT projects and higher-level support activities under direct supervision

My Wireless

IT Specialist

Guaynabo, PR · On-site

$12 - $16/hr

This position focuses on basic troubleshooting, ticket intake, issue triage, and escalation , while also gaining exposure to IT projects and higher-level support activities under direct supervision

MY WIRELESS

IT Specialist

Guaynabo, PR

$12 - $16/hr

This position focuses on basic troubleshooting, ticket intake, issue triage, and escalation , while also gaining exposure to IT projects and higher-level support activities under direct supervision

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All JobsTicket Support Jobs

Ticket Support information

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$12

$25

$42

How much do ticket support jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for ticket support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Ticket Support position, and why are they important?

To thrive as a Ticket Support professional, you need strong troubleshooting abilities, customer service skills, and a good understanding of technical concepts, often supported by experience in helpdesk or IT support roles. Familiarity with ticketing systems such as Zendesk, Jira, or Freshdesk, and sometimes ITIL certifications, is typically required. Excellent communication, patience, and problem-solving abilities help you resolve client issues efficiently and effectively. Mastery of these skills ensures prompt resolution of customer queries, leading to high satisfaction and seamless business operations.

What is a Ticket Support job?

A Ticket Support job involves assisting customers by responding to their inquiries, troubleshooting issues, and resolving concerns through a ticketing system. Support agents analyze problems, provide solutions, and escalate complex issues when necessary. This role requires strong communication skills, technical knowledge, and the ability to manage multiple customer requests efficiently.

What are the common challenges faced in a Ticket Support role and how can I overcome them?

Ticket Support professionals often encounter challenges such as managing a high volume of requests, handling complex or technical issues, and addressing frustrated customers. To navigate these effectively, it's important to stay organized, leverage the features of your ticketing platform to prioritize and track issues, and maintain clear, empathetic communication with users. Ongoing learning about the products or services you support can also help you troubleshoot more efficiently. Many teams provide regular training and collaborate closely, so don't hesitate to seek guidance or share knowledge. Building resilience and maintaining a helpful attitude are key to long-term success in this role.

More about Ticket Support jobs
What cities are hiring for Ticket Support jobs? Cities with the most Ticket Support job openings:
What are the most commonly searched types of Ticket Support jobs? The most popular types of Ticket Support jobs are:
What states have the most Ticket Support jobs? States with the most job openings for Ticket Support jobs include:
What job categories do people searching Ticket Support jobs look for? The top searched job categories for Ticket Support jobs are:
Ticket Support jobs near you
Infographic showing various Ticket Support job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.

Part-Time Ticket Sales

allencounty

Fort Wayne, IN

Other

Posted 5 days ago

Job description

Join Our Team at the Allen County War Memorial Coliseum!

Looking for a flexible, event-driven role that’s perfect for retirees, students, or as a second gig? We’re hiring part-time Ticket Sellers for the Coliseum! If you thrive in a lively environment where no two shifts are the same, this role offers an exciting opportunity to be part of some of the biggest events in town. You’ll get to work nights, weekends, and holidays—right in the heart of the action!

 

Your Role: As a Ticket Seller, you'll work directly under the Ticket Office Manager, ensuring every guest has a smooth, hassle-free experience when purchasing tickets. Whether you're handling in-person sales or answering inquiries over the phone, your mission is simple: deliver world-class customer service. This position is perfect for anyone who loves to engage with the public, balance a cash drawer, and work in a dynamic environment.

Key Responsibilities:

  • Master the ticketing system to sell tickets for a wide range of exciting events.
  • Provide event details and answers over the phone to help guests plan their perfect outing.
  • Ensure your cash drawer is perfectly balanced by the end of each shift.
  • Be a problem-solver for guests, handling any ticket-related issues with ease.
  • Participate in Coliseum emergency procedures—you’ll know the building like the back of your hand.
  • Support other team members and take on additional tasks as assigned.

What You Bring to the Team:

  • Strong cash handling skills—you're a pro at balancing the books.
  • Comfortable using computers and office equipment.
  • Flexible availability—you’re ready to work nights, weekends, holidays, and event days.
  • Excellent verbal communication and top-tier customer service skills.

Your Work Environment:

  • Enjoy the thrill of working in a fast-paced, high-energy office setting.
  • You’ll move around—standing, sitting, bending, and lifting up to 20 lbs as needed.
  • Exposure to noise from the crowds and excitement of Coliseum events.

Who You’ll Interact With:

  • You’ll be in regular contact with other Coliseum team members and the public, ensuring smooth and friendly service for all guests.

Hours & Commitment:

  • Hours are flexible but will include nights, weekends, and holidays depending on the event schedule.

Ready to be a part of the Coliseum action? Apply now and bring your energy, enthusiasm, and love for customer service to the Allen County War Memorial Coliseum!

Apply