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Senior Ticket Support Jobs (NOW HIRING)

AEG Presents

Ticket Operations Coordinator

Tampa, FL · On-site

... support the day to day execution of ticket and box office operations for all events at the club's sporting facility. This role works closely with senior ticket operations leadership to assist in ...

AEG

Ticket Operations Coordinator

Tampa, FL · On-site

... support the day to day execution of ticket and box office operations for all events at the club's sporting facility. This role works closely with senior ticket operations leadership to assist in ...

New York Racing Association

$84K - $97K/yr

Senior Manager, Ticket Operations Apply now Job no: 493711 Work type: Regular Full Time Location ... Manages and supports all ticketing technology including ticket scanners, credit card POS, digital ...

MY WIRELESS

IT Specialist

Las Vegas, NV

$13 - $18/hr

Essential Job Duties and Responsibilities Level 1 Ticket Support & Issue Triage (Primary ... senior IT staff. * Support diagnostics and remediation efforts for more complex issues after ...

My Wireless

IT Specialist

Guaynabo, PR · On-site

$12 - $16/hr

Essential Job Duties and Responsibilities Level 1 Ticket Support & Issue Triage (Primary ... senior IT staff. * Support diagnostics and remediation efforts for more complex issues after ...

MY WIRELESS

IT Specialist

Guaynabo, PR · On-site

$12 - $16/hr

Essential Job Duties and Responsibilities Level 1 Ticket Support & Issue Triage (Primary ... senior IT staff. * Support diagnostics and remediation efforts for more complex issues after ...

My Wireless

IT Specialist

Las Vegas, NV · On-site

$13 - $18/hr

Essential Job Duties and Responsibilities Level 1 Ticket Support & Issue Triage (Primary ... senior IT staff. * Support diagnostics and remediation efforts for more complex issues after ...

AEG

Ticket Taker

Sacramento, CA · On-site

$20/hr

Guest ServiceReports To: Sr. Manager, Guest ServicesFLSA Status: Part-time, Non-ExemptPay Rate: $20 ... Support venue safety procedures by assisting Security with identifying unauthorized or prohibited ...

My Wireless

IT Specialist

Las Vegas, NV · On-site

$13 - $18/hr

Essential Job Duties and Responsibilities Level 1 Ticket Support & Issue Triage (Primary ... senior IT staff. * Support diagnostics and remediation efforts for more complex issues after ...

MY WIRELESS

IT Specialist

Las Vegas, NV

$13 - $18/hr

Essential Job Duties and Responsibilities Level 1 Ticket Support & Issue Triage (Primary ... senior IT staff. * Support diagnostics and remediation efforts for more complex issues after ...

MY WIRELESS

IT Specialist

Guaynabo, PR · On-site

$12 - $16/hr

Essential Job Duties and Responsibilities Level 1 Ticket Support & Issue Triage (Primary ... senior IT staff. * Support diagnostics and remediation efforts for more complex issues after ...

Top Aces Corporation

Senior Systems Administrator

Mesa, AZ · On-site

$82K - $111K/yr

The Senior Systems Administrator requires a proactive, solutions-oriented professional capable of balancing strategic cloud initiatives with day-to-day ticket support and operational responsibilities.

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Senior Ticket Support information

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$22.5K

$103.3K

$159K

How much do senior ticket support jobs pay per year?

As of Jun 7, 2026, the average yearly pay for senior ticket support in the United States is $103,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $124,500.00 per year, depending on experience, location, and employer.

What is the difference between Senior Ticket Support vs Customer Support Specialist?

AspectSenior Ticket SupportCustomer Support Specialist
Required CredentialsTypically requires 3+ years experience, technical certificationsEntry to mid-level, often no formal certifications required
Work EnvironmentTechnical support teams, help desks, IT departmentsCustomer service centers, call centers, online support
Employer & Industry UsageIT, software, tech companiesRetail, telecom, service industries
Common Search & ComparisonFocuses on technical expertise, escalation processesFocuses on customer interaction, issue resolution

Senior Ticket Support roles typically require more technical skills and experience, working in specialized IT or technical environments. Customer Support Specialists focus on customer interaction and issue resolution, often with less technical background. The main difference lies in technical complexity and level of responsibility.

What jobs make $3,000 a month without a degree?

Senior Ticket Support roles can pay around $3,000 or more per month, especially with experience and technical skills in customer service, troubleshooting, and ticketing systems. Many support positions in IT or technical customer service do not require a degree but may require certifications or on-the-job training. These roles often involve working in call centers, help desks, or remote support environments.
What cities are hiring for Senior Ticket Support jobs? Cities with the most Senior Ticket Support job openings:
What are the most commonly searched types of Ticket Support jobs? The most popular types of Ticket Support jobs are:
What states have the most Senior Ticket Support jobs? States with the most job openings for Senior Ticket Support jobs include:
Senior Ticket Support jobs near you

Ticket Operations Coordinator

AEG Presents

Tampa, FL • On-site

Other

Posted 25 days ago

Job description

Job Title: Ticket Operations Coordinator
Organization: Tampa Bay Sun FC
Reports To: Director of Revenue
Classification: Part time, Hourly
Job Summary
The Ticket Operations Coordinator will support the day to day execution of ticket and box office operations for all events at the club's sporting facility. This role works closely with senior ticket operations leadership to assist in building, maintaining, and optimizing ticketing processes within our CRM systems.
This position serves as a collaborative partner across departments and with external stakeholders, helping ensure smooth and efficient ticket operations. The ideal candidate is detail oriented, organized, and eager to contribute to the continued development of ticketing systems and processes.
Responsibilities
  • Assist with ticket operations processes including event setup, inventory management, order processing, payment plans, mobile ticket support, exchanges, and account updates
  • Support collaboration with internal teams and external partners on event logistics, sales initiatives, and execution
  • Work alongside SeatGeek and other ticketing partners to help troubleshoot system issues and support event builds and reporting
  • Assist the Finance team with event reconciliation and reporting needs
  • Support access control setup and maintenance for all events
  • Aid in the creation of forms, data capture processes, and system workflows
  • Assist in building and maintaining manifests, ticket plans, and event configurations
  • Help implement pricing, variable pricing structures, and related components
  • Support season ticket invoicing, renewals, and on sale processes for ticket products
  • Process and review ticket orders and membership accounts in coordination with sales and service teams
  • Assist with internal ticket requests and help manage complimentary ticket processes
  • Support payment plan tracking and account compliance efforts
  • Help execute special offers and third party ticketing integrations
  • Monitor ticket sales activity, inventory levels, and online functionality
  • Maintain and update reporting on a regular basis to track performance against sales goals
  • Assist with ticketing needs for soccer operations including player, staff, and league requests
  • Support matchday ticket operations, including assisting with box office staff and gameday execution
  • Assist with assembling reports for internal leadership and league requirements
  • Provide phone and customer support as needed
  • Attend home matches and related events as availability allows, including evenings, weekends, and holidays
  • Other duties as assigned

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Job Questions:
  1. What work experience do you have that you feel is most relevant to this position? Please briefly explain.

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