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Senior Ticket Support Jobs (NOW HIRING)

RIT Solutions, Inc.

Sr. Sharepoint Engineer

RIT Solutions, Inc. is seeking a Sr. Sharepoint Engineer to support their team. The role involves ... with project and ticket support. Responsibilities : • Strong relatable personality with the ...

Harris

$90K/yr

Success is measured by ticket deflection, escalation reduction, knowledge-base coverage, and AI agent deployment - not by ticket throughput alone. You will serve as a senior support liaison between ...

MY WIRELESS

IT Specialist

Las Vegas, NV

$13 - $18/hr

Essential Job Duties and Responsibilities Level 1 Ticket Support & Issue Triage (Primary ... senior IT staff. * Support diagnostics and remediation efforts for more complex issues after ...

MY WIRELESS

IT Specialist

Guaynabo, PR · On-site

$12 - $16/hr

Essential Job Duties and Responsibilities Level 1 Ticket Support & Issue Triage (Primary ... senior IT staff. * Support diagnostics and remediation efforts for more complex issues after ...

My Wireless

IT Specialist

Guaynabo, PR · On-site

$12 - $16/hr

Essential Job Duties and Responsibilities Level 1 Ticket Support & Issue Triage (Primary ... senior IT staff. * Support diagnostics and remediation efforts for more complex issues after ...

Intersport

Manager/Senior Manager, Ticket Sales

Chicago, IL · On-site

$55K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Our industry-leading team includes 200+ team members supporting 50+ clients with services spanning ... The Manager/Senior Manager, Ticket Sales is a full-time, permanent position. This team member will ...

New

My Wireless

IT Specialist

Las Vegas, NV · On-site

$13 - $18/hr

Essential Job Duties and Responsibilities Level 1 Ticket Support & Issue Triage (Primary ... senior IT staff. * Support diagnostics and remediation efforts for more complex issues after ...

BNH

Sr. Linux System Administrator

Arnold Air Force Base, TN · On-site

$108K - $144K/yr

  • Medical

  • Retirement

  • PTO

As a Sr. Linux System Administrator, you will be working as a member of an integrated team ... Provide end user troubleshooting support for Government IT system networks through the ticket ...

BNH

Sr. Linux System Administrator

Arnold Air Force Base, TN · On-site

$108K - $144K/yr

  • Medical

  • Retirement

  • PTO

As a Sr. Linux System Administrator, you will be working as a member of an integrated team ... Provide end user troubleshooting support for Government IT system networks through the ticket ...

DGR Systems

Associate Engineer - M365 Solutions

Tampa, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support Microsoft 365 customer environments through assigned engineering tasks, basic administration, and ticket-based work. * Assist Engineers and Senior Engineers with customer engagements, project ...

The UFL

VP, Ticket Sales & Service

White Plains, NY · On-site

$175 - $200/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Work with SVP, Ticket Sales & Service to outline local sales tactics conducive to each UFL market. Local Market Support Facilitate the sharing of industry best practices as it relates to ticketing ...

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Senior Ticket Support information

See salary details

$22.5K

$103.3K

$159K

How much do senior ticket support jobs pay per year?

As of Aug 13, 2026, the average yearly pay for senior ticket support in the United States is $103,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $124,500.00 per year, depending on experience, location, and employer.

What is the difference between Senior Ticket Support vs Customer Support Specialist?

AspectSenior Ticket SupportCustomer Support Specialist
Required CredentialsTypically requires 3+ years experience, technical certificationsEntry to mid-level, often no formal certifications required
Work EnvironmentTechnical support teams, help desks, IT departmentsCustomer service centers, call centers, online support
Employer & Industry UsageIT, software, tech companiesRetail, telecom, service industries
Common Search & ComparisonFocuses on technical expertise, escalation processesFocuses on customer interaction, issue resolution

Senior Ticket Support roles typically require more technical skills and experience, working in specialized IT or technical environments. Customer Support Specialists focus on customer interaction and issue resolution, often with less technical background. The main difference lies in technical complexity and level of responsibility.

What cities are hiring for Senior Ticket Support jobs? Cities with the most Senior Ticket Support job openings:
What are the most commonly searched types of Ticket Support jobs? The most popular types of Ticket Support jobs are:
What states have the most Senior Ticket Support jobs? States with the most job openings for Senior Ticket Support jobs include:
Senior Ticket Support jobs near you

Sr. Sharepoint Engineer

RIT Solutions, Inc.

Remote

Full-time

Re-posted 25 days ago

Job description

Job Summary:
RIT Solutions, Inc. is seeking a Sr. Sharepoint Engineer to support their team. The role involves leveraging strong SharePoint architecture knowledge and automation skills to assist with project and ticket support.
Responsibilities:
• Strong relatable personality with the ability to speak about technical details with the team and leadership.
• Strong automation skills with Power Automate, CoPilot and Claude (Very New). Understands how to create AI Agents.
• Some Dev experience is desirable.
• Onshore Role - 100% remote
• Governing experience - HalfPoint & E-Share
• Strong SharePoint Architecture knowledge
• Assist with Project and ticket support
Qualifications:
Required:
• Strong relatable personality with the ability to speak about technical details with the team and leadership.
• Strong automation skills with Power Automate, CoPilot and Claude (Very New). Understands how to create AI Agents.
• Some Dev experience is desirable.
• Governing experience - HalfPoint & E-Share
• Strong SharePoint Architecture knowledge
• Assist with Project and ticket support
Company:
Jobdiva Job Portal: https://www1.jobdiva.com/candidates/myjobs/searchjobsdone.jsp?a=xbjdnwgjodtga1y1im2g881fkkeiwd0775lbvq8yqgps8vb2q36w2vj1ga6xxork&compid=-1 Recruitment (contingency search and campus selection). Founded in 2019, the company is headquartered in Arlington, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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