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Senior Ticket Support Jobs (NOW HIRING)

Position Summary We are seeking a Senior Ticket Sales Executive to join our ticketing team. This is ... Support game day execution, ensuring a seamless and memorable experience for all guests.

RIT Solutions, Inc. is seeking a Sr. Sharepoint Engineer to support their team. The role involves ... with project and ticket support. Responsibilities : • Strong relatable personality with the ...

... by the Senior Ticket Operations Representative. The ideal candidate will understand the sales ... Provide support during Rockets, Comets games and third-party events * Assist in the supervision of ...

Support the hiring, scheduling, training, and management of gameday staff to ensure operational success. * Perform other duties as assigned by the Manager of Ticket Operations, Senior Director of ...

IT Specialist

Guaynabo, PR · On-site

$12 - $16/hr

Essential Job Duties and Responsibilities Level 1 Ticket Support & Issue Triage (Primary ... senior IT staff. * Support diagnostics and remediation efforts for more complex issues after ...

IT Specialist

Las Vegas, NV · On-site

$13 - $18/hr

Essential Job Duties and Responsibilities Level 1 Ticket Support & Issue Triage (Primary ... senior IT staff. * Support diagnostics and remediation efforts for more complex issues after ...

Our industry-leading team includes 200+ team members supporting 50+ clients with services spanning ... The Manager/Senior Manager, Ticket Sales is a full-time, permanent position. This team member will ...

Our industry-leading team includes 200+ team members supporting 50+ clients with services spanning ... The Manager/Senior Manager, Ticket Sales is a full-time, permanent position. This team member will ...

IL · On-site

$55K - $95K/yr

Our industry-leading team includes 200+ team members supporting 50+ clients with services spanning ... The Manager/Senior Manager, Ticket Sales is a full-time, permanent position. This team member will ...

Support matchday operations by hosting clients, assisting with group experiences, prospecting new fans, and supporting hospitality areas. * Represent MLV NorCal at community events, networking ...

Contribute to departmental sales activity and revenue goals by supporting Senior Account Executives and Ticket Sales leadership. Client Service and Sales Operations * Provide timely, professional ...

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Senior Ticket Support information

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$22.5K

$103.3K

$159K

How much do senior ticket support jobs pay per year?

As of Sep 2, 2026, the average yearly pay for senior ticket support in the United States is $103,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $124,500.00 per year, depending on experience, location, and employer.

What is the difference between Senior Ticket Support vs Customer Support Specialist?

AspectSenior Ticket SupportCustomer Support Specialist
Required CredentialsTypically requires 3+ years experience, technical certificationsEntry to mid-level, often no formal certifications required
Work EnvironmentTechnical support teams, help desks, IT departmentsCustomer service centers, call centers, online support
Employer & Industry UsageIT, software, tech companiesRetail, telecom, service industries
Common Search & ComparisonFocuses on technical expertise, escalation processesFocuses on customer interaction, issue resolution

Senior Ticket Support roles typically require more technical skills and experience, working in specialized IT or technical environments. Customer Support Specialists focus on customer interaction and issue resolution, often with less technical background. The main difference lies in technical complexity and level of responsibility.

What cities are hiring for Senior Ticket Support jobs?

Cities with the most Senior Ticket Support job openings:

What are the most commonly searched types of Ticket Support jobs?

The most popular types of Ticket Support jobs are:

What states have the most Senior Ticket Support jobs?

States with the most job openings for Senior Ticket Support jobs include:

Senior Ticket Sales Executive

AEG

San Francisco, CA • On-site

$25/hr

Full-time

Posted 8 days ago


Job description

Position Summary
We are seeking a Senior Ticket Sales Executive to join our ticketing team. This is a senior individual contributor role responsible for owning a high-value book of business, driving significant ticket revenue, and serving as a top producer within the sales team. The ideal candidate is a self-directed, high-output seller with a proven track record in sports ticket sales who thrives in a fast-paced environment and is passionate about growing our footprint. This role will work out of our San Francisco office 3x/week.
Revenue Generation & Sales Execution
  • Prospect, develop, and close full menu ticket packages across key verticals including youth sports organizations, schools, corporate accounts, community groups, and affinity-based audiences.
  • Consistently meet or exceed individual revenue targets, serving as a production leader on the sales team.
  • Manage a full sales cycle - from outbound prospecting and pipeline development through negotiation, close, and renewal.
  • Sell across the full menu of ticket products including season tickets, partial plans, premium seating, hospitality experiences, and multi-game packages.
  • Develop and present customized proposals that reflect the unique goals and interests of each client.

Client Relationship Management
  • Build and maintain a strong portfolio of repeat clients, cultivating long-term relationships that drive renewals and referrals.
  • Deliver a personalized, high-touch experience for clients and their guests on match day and throughout the sales process.
  • Serve as the primary point of contact for a defined book of business, ensuring continuity and a high standard of client service.

Collaboration
  • Contribute to a collaborative, performance-driven team culture by modeling strong work ethic, creative problem-solving, and professionalism.
  • Partner with the Sales Manager on strategy development and new vertical identification.
  • Collaborate cross-functionally with marketing, community relations, and game presentation to support theme nights, affinity events, and fan experiences.

Operations & Reporting
  • Maintain accurate, up-to-date records of all prospect and client activity within CRM and ticketing platforms (Salesforce, Archtics, TIXR, or similar).
  • Manage personal pipeline with a high degree of organization and self-direction, proactively flagging revenue opportunities and risks to the Sales Manager.
  • Support game day execution, ensuring a seamless and memorable experience for all guests.

Qualifications
  • Minimum 2-4 years of ticket sales experience in professional or collegiate sports required.
  • Demonstrated track record of meeting or exceeding individual sales goals in a sports sales environment.
  • Experience selling across a full menu of ticket products and managing a book of business.
  • Proficiency with CRM and ticketing platforms such as Salesforce, Archtics, TIXR, or similar systems preferred.
  • Outstanding verbal and written communication skills with the ability to tailor messaging to diverse audiences.
  • Highly self-motivated with strong time management skills and the ability to work independently.
  • Collaborative team player who contributes positively to team culture.
  • Passion for women's soccer and familiarity with the NWSL landscape a plus.
  • Bachelor's degree or equivalent professional experience.
  • Ability to work evenings, weekends, and game days as required.

Compensation:
The anticipated hourly rate for this role starts at $25/hour, plus commissions.
Background
Bay FC is the first NWSL team in the Bay Area. Co-founded by four U.S. Women's National Team legends-Brandi Chastain, Aly Wagner, Danielle Slaton, and Leslie Osborne-in partnership with global investment firm Sixth Street, Bay FC is changing the face of women's soccer as we know it. Beginning play in the 2024 season, we are building a squad that will play the beautiful game with power, passion, energy, and creativity.
Bay FC is a team that defies convention and transcends culture. We are proud to represent the Bay Area with its tapestry of different ethnicities, languages, climates, and ideas. Our team will be a uniting force, building a culture of belonging and shared pride. We will become a beacon of hope and connection, welcoming and embracing all fans. Our stadium will be a home for people of all backgrounds and identities. We will be the bridge that unites the Bay's diverse communities. Through our actions and our love of the game, we will inspire and improve the lives of others.
While our community is our foundation, our love of football is our reason for being. We have the fire to be the best, and we will show up on the field every day with intensity, competitiveness, passion, and a drive to win.
Bay FC is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation, or any other characteristics protected by applicable federal, state or local laws.

AEG logo

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992