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Technical Support Engineer Jobs in Florida (NOW HIRING)

Payabli

Technical Support Specialist

Miami, FL · On-site

Through a single, developer-friendly API with low-code embedded payment components, Payabli enables ... As a Technical Support Specialist, you\'ll partner closely with the Technical Support Manager to ...

Bruker

Title Product Support Engineer

Delray Beach, FL · On-site

Provide remote technical support to field service engineers * Manage service tickets and timely report service events * Work with materials group to ensure timely shipping and correct inventory ...

Bruker

Product Support Engineer

Delray Beach, FL

Provide remote technical support to field service engineers * Manage service tickets and timely report service events * Work with materials group to ensure timely shipping and correct inventory ...

AIR Control Concepts

Sales Support Engineer

Sanford, FL · On-site

$25 - $35/hr

Are you passionate about combining technical knowledge with strong organizational skills to drive real business outcomes? If so, our Sales Support Engineer role at Nelson & Company may be a great fit ...

AIR Control Concepts

Sales Support Engineer

Sanford, FL · On-site

$25 - $35/hr

Are you passionate about combining technical knowledge with strong organizational skills to drive real business outcomes? If so, our Sales Support Engineer role at Nelson & Company may be a great fit ...

Prescient Edge

Help Desk Support Engineer

Doral, FL · On-site

Job Title Help Desk Support Engineer Location Doral, FL 33122 US (Primary) Category Intelligence ... Provide technical support and training for end-users of JIRA and GitLab, ensuring efficient system ...

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Technical Support Engineer information

See Florida salary details

$28K

$59.1K

$89.3K

How much do technical support engineer jobs pay per year?

As of Aug 3, 2026, the average yearly pay for technical support engineer in Florida is $59,060.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $73,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

What is a technical support engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

How does a technical support engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What does a technical support engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
More about Technical Support Engineer jobs
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What are popular job titles related to Technical Support Engineer jobs in Florida? For Technical Support Engineer jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Technical Support Engineer jobs in Florida look for? The top searched job categories for Technical Support Engineer jobs in Florida are:
What cities in Florida are hiring for Technical Support Engineer jobs? Cities in Florida with the most Technical Support Engineer job openings:
What are popular job titles related to Technical Support Engineer jobs in FL? For Technical Support Engineer jobs in FL, the most frequently searched job titles are:
Technical Support Engineer jobs near you
Infographic showing various Technical Support Engineer job openings in Florida as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $59,060 per year, or $28.4 per hour.

Technical Support Specialist

Wholesale Distributor - Broward County

Fort Lauderdale, FL • On-site

$24 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Position Summary

The Technical Support Specialist is responsible for providing technical support and troubleshooting assistance related to the company's electrical, electronic, mechanical, and hydraulic products. This role serves as a key resource for customers and internal teams, ensuring timely resolution of technical issues while maintaining accurate documentation of quality and warranty-related activities.

Key Responsibilities

  • Provide technical support on electrical, electronic, and mechanical aspects of company products.
  • Diagnose and resolve product-related technical issues through phone, email, and other communication channels.
  • Process, investigate, and document Quality Notifications in accordance with company procedures.
  • Evaluate, process, and document product warranty claims.
  • Maintain accurate records of technical support activities, quality notifications, and warranty transactions.
  • Collaborate with engineering, quality, sales, and service teams to resolve product issues and improve customer satisfaction.
  • Assist in identifying recurring product concerns and recommending corrective actions.
  • Support internal IT systems as needed.
  • Perform additional duties and special projects assigned by the supervisor.

Required Qualifications

  • Formal education in Information Technology, Electronics, Electrical Technology, Mechanical Technology, or related technical fields.
  • Basic understanding of electrical concepts and electronic systems.
  • Knowledge of mechanical functions and troubleshooting techniques.
  • Strong analytical and problem-solving skills.
  • Effective verbal and written communication skills.
  • Proficiency in standard computer applications and technical documentation.

Preferred Qualifications

  • Knowledge of the operation and functionality of Fuel Management Systems (FMS).
  • Previous experience in technical support, product service, warranty administration, or related technical fields.
  • Familiarity with quality management processes and documentation.

Working Conditions

  • Office-based environment with occasional interaction with products, equipment, and testing devices.
  • May require occasional travel for training, customer support, or product evaluation.
  • Must be able to occasionally lift and move products, equipment, and materials weighing up to 80 pounds, with or without reasonable accommodation.

Reporting Structure

  • Reports directly to the Technical Support Supervisor or designated manager.
  • Works closely with Quality, Engineering, Sales, Service, and Operations teams to support product performance and customer satisfaction.