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Technical Support Engineer Jobs in Florida (NOW HIRING)

OW Investors LLC

Technical Support Engineer

Ocala, FL · On-site

Description Technical Support Engineer Job Details Job Type Full-time Description Position Summary: Software Support Specialist, where the position's main requirements include installing, training ...

OW Investors LLC

Technical Support Engineer

Ocala, FL · On-site

Technical Support Engineer Job Details Job Type Full-time Description Position Summary: Software Support Specialist, where the position's main requirements include installing, training, and providing ...

Tranzeal, Inc.

Technical Support

Orlando, FL · On-site

Position Overview: · We are looking for an experienced Support Engineer with a passion for excellence. · The Technical Support Engineer will be responsible for managing and resolving challenging ...

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Technical Support Engineer information

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$28K

$59.1K

$89.3K

How much do technical support engineer jobs pay per year?

As of Jul 15, 2026, the average yearly pay for technical support engineer in Florida is $59,060.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $73,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Engineer, and why are they important?

To thrive as a Technical Support Engineer, you need a strong foundation in troubleshooting, computer networking, and system diagnostics, often supported by a degree in IT or computer science. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly required. Excellent communication, patience, and problem-solving abilities help you resolve issues effectively and build positive customer relationships. These skills ensure timely resolution of technical problems, customer satisfaction, and smooth operation of technology systems.

What Is a Technical Support Engineer?

Technical support engineers work with companies to solve technical issues within their computer systems. As a technical support engineer, you troubleshoot computer hardware and software issues with employees. You work to resolve the problems and try to prevent them from happening again. Some technical support engineers work primarily over the phone or computer, guiding the staff to fix the problems remotely. For more substantial issues, technical support engineers may travel to the client’s office to resolve the issue in person.

How does a Technical Support Engineer typically collaborate with other departments to resolve complex customer issues?

Technical Support Engineers frequently work cross-functionally with teams such as development, quality assurance, and product management to resolve complex technical problems. When an issue cannot be resolved through standard troubleshooting, engineers escalate cases and share detailed findings with these departments. This collaboration ensures that customer feedback is communicated, bugs are addressed, and permanent solutions are implemented. Regular meetings and clear documentation are essential for smooth teamwork and successful problem resolution.

What does a Technical Support Engineer do?

A Technical Support Engineer helps customers and clients troubleshoot and resolve technical issues related to products or services. They provide assistance via phone, email, chat, or in person, and may also guide users through installation, configuration, and maintenance processes. In addition to solving immediate problems, Technical Support Engineers often document solutions, escalate complex issues, and work with development or engineering teams to resolve deeper technical challenges. Their goal is to ensure customer satisfaction by delivering effective and timely support.
More about Technical Support Engineer jobs
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What cities in Florida are hiring for Technical Support Engineer jobs? Cities in Florida with the most Technical Support Engineer job openings:
What are popular job titles related to Technical Support Engineer jobs in FL? For Technical Support Engineer jobs in FL, the most frequently searched job titles are:
Technical Support Engineer jobs near you
Infographic showing various Technical Support Engineer job openings in Florida as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% Hybrid, and 50% Remote job distribution, with an average salary of $59,060 per year, or $28.4 per hour.
Technical Support Engineer

Technical Support Engineer

Siemens Energy, Inc.

Orlando, FL • On-site

Full-time

Medical, Retirement, PTO

Re-posted 19 days ago

Siemens Energy rating

8.2

Company rating: 8.2 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

106th of 430 rated machine equipment manufacturers

Job description

A Snapshot of Your Day (position overview)
The Technical Support Engineer plays a key role in ensuring operating plants achieve their goals of safety, reliability, availability, and efficiency by delivering timely solutions for both planned and unplanned events.
In this role, you will lead and execute projects assigned by the Engineering Manager in a safe, regulatory-compliant, and cost-effective manner, maximizing value for the customer. You will collaborate closely with other Support Engineers to respond to dynamic plant needs and drive continuous operational excellence.
How You'll Make an Impact (responsibilities)
  • Serve as the primary technical resource for resolving operational and maintenance issues at O&M facilities across the Americas, providing real-time analysis, root cause investigations, and urgent outage support.
  • Analyze plant and equipment performance data, access DCS and CMMS systems, and deliver professional reports with actionable recommendations to improve heat rate, efficiency, and long-term reliability.
  • Interpret control logic, P&IDs, electrical schematics, and other technical drawings while collaborating with engineering teams to resolve design, maintenance, and operational challenges.
  • Support outage planning using TMS and PCM systems, assist with BSOLs and other planning documentation, and coordinate with internal resource managers to secure personnel, tools, and logistics.
  • Evaluate and recommend product modifications, provide feedback to engineering teams based on plant experience, and contribute to lessons learned across the fleet.
  • Cross-train with fellow engineers, act as project delegate as needed, and utilize Siemens systems (PCM, SAP, WRIT) to investigate and resolve technical issues while maintaining strong communication between plants and HQ.
What You Bring (requirements)
  • Bachelor of Science degree or equivalent experience in Engineering, Thermodynamics, Computer Science, Process Engineering, or Chemical Engineering.
  • Minimum of 5 years of experience in Combined Cycle Power Plant operations, maintenance, plant engineering, or power plant commissioning.
  • Hands-on knowledge of large rotating equipment, steam and gas turbine generators, DCS systems, electrical, instrumentation and control systems, mechanical systems, heat exchangers, water treatment plants, and cooling tower maintenance (planned and corrective).
  • Motivated self-starter and collaborative team player, capable of identifying and completing tasks with minimal direction.
  • Understanding of maintenance philosophies, with experience tracking key asset metrics such as MTBF, preparing CMMS reports, and recommending system enhancements as needed.
  • Willingness to travel up to 25%, including extensive on-site presence during scheduled and unplanned outages, special projects, and customer meetings, often with short notice.
  • Applicants must be legally authorized for employment in the United States without the need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
About the Team
Gas Services
Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Rewards
  • Career growth and development opportunities; supportive work culture
  • Company paid Health and wellness benefits
  • Paid Time Off and paid holidays
  • 401K savings plan with company match
  • Family building benefits
  • Parental leave
https://jobs.siemens-energy.com/jobs
Equal Employment Opportunity Statement
Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
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