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Service Representative Jobs (NOW HIRING)

Domino's

Domino's Customer Service Rep - CSR

Perryville, MO · On-site

$15.50 - $21.25/hr

Come join the Domino's team as a Customer Service Representative, CSR! CSR's requires a positive personality and a clear, highly energetic voice. CSR's will help customers over the phone and in ...

Hahn Group

Service Representative

New Haven, IN

Service Representative Role The Service Representative's mission is to provide excellent customer service through repairing and maintaining customer tools. Competitive Salary, Full Medical Benefits ...

Domino's

Domino's Customer Service Rep - CSR

Jackson, MO

$14 - $19/hr

Come join the Domino's team as a Customer Service Representative, CSR. CSR's requires a positive personality and a clear, highly energetic voice. CSR's will help customers over the phone and in ...

Domino's

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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All JobsService Representative Jobs

Service Representative information

See salary details

$12

$23

$39

How much do service representative jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for service representative in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What are some common challenges faced by Service Representatives, and how can they be managed effectively?

Service Representatives often encounter high volumes of customer inquiries, including handling difficult or upset customers. To manage these challenges effectively, it's important to maintain strong communication and problem-solving skills, remain patient, and follow company protocols for escalation when necessary. Building product knowledge and working closely with teammates can also help deliver quick and accurate solutions, creating a more positive experience for both the customer and the representative.

What is the difference between Service Representative vs Customer Service Associate?

AspectService RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may require certifications in specific industriesHigh school diploma typically sufficient
Work EnvironmentCall centers, retail, banking, healthcareRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across various industriesRetail, hospitality, telecommunications
Common Search & ComparisonYesYes

Service Representatives and Customer Service Associates often perform similar roles in assisting customers, but Service Representatives may handle more complex inquiries or technical issues, especially in specialized industries. Both roles require strong communication skills and a focus on customer satisfaction, but Service Representatives often have more specialized training or certifications depending on the industry.

What are Service Representatives?

Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, banks, or other organizations where customer interaction is essential. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and facilitate smooth communication between the company and its clients. Service Representatives often use phone, email, or chat platforms to assist customers and may also process orders, returns, or payments as needed.

What Is a Service Representative?

A service representative provides customer service and information related to a specific product or service for a company. As a service representative, you can work in a number of fields, including retail, utility provision, and the food industry. Your duties revolve around helping solve any issue that a customer may be having. Qualifications for the job depend on the type of industry you wish to work in, but customer service experience and excellent communication skills are crucial for a career as a service representative.

What are the key skills and qualifications needed to thrive as a Service Representative, and why are they important?

To thrive as a Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is often required. Patience, active listening, and a customer-focused attitude help distinguish top performers in this role. These skills and qualities are crucial for effectively addressing customer inquiries, resolving issues, and ensuring overall satisfaction.
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Service Representative jobs near you
Infographic showing various Service Representative job openings in the United States as of June 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.
Service Representative

Service Representative

Endries International Inc.

Salem, VA

$100/day

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Join Our Team as a Service Representative!

Do you enjoy hands-on work, staying active, and not being stuck behind a desk all day? If so, this could be the perfect role for you! We’re looking for an energetic, customer-focused Service Rep to support our customer accounts in the Salem, VA area.

What You’ll Do

As a Service Rep, you’ll be out in the field at client locations, serving as the face of Endries. Your day will include:

  • Inventory Management: Monitor and control inventory levels, track stock movements, and maintain accurate inventory records.
  • Logistics Coordination: Manage deliveries, schedules, and ensure timely and accurate product distribution.
  • Stock Optimization: Maintain optimal stock levels and identify inventory gaps or excesses.
  • Solution Implementation: Install, configure, and manage inventory management solutions such as Vending, VMI (VendorManaged Inventory), and crib systems.
  • Product Stocking & Service: Stock delivered products, service inventory stations, and ensure all customer locations are properly maintained.
  • Order Processing: Scan and download product orders to support efficient replenishment and workflow accuracy.
  • Material Handling: Safely and efficiently load and unload materials.
  • Customer Support: Assist customers via phone, email, or in person to resolve issues and maintain strong service relationships.
  • Order Entry & Expediting: Enter orders into the CSD system, expedite customer orders, manage expedites, and review demand schedules.
  • Relationship Building: Develop strong working relationships with customer contacts across multiple locations within the plant.
  • Customer Engagement: Improve customer relations through proactive communication and consistent involvement in meeting their requirements.
  • Professionalism: Maintain a positive attitude with customers and fellow associates.
  • Other duties as assigned.

If you enjoy variety and staying on the move, you’ll love this role!

What You Bring

We’re looking for someone who has:

  • A passion for delivering excellent customer service
  • Strong written and verbal communication skills
  • Experience with Microsoft Office (Outlook, Word, Excel)
  • A valid driver’s license and reliable transportation
  • This is an active role suited for someone who enjoys staying on their feet and moving throughout the day

What Matters to You, Matters to Us

Compensation & Perks:

  • Competitive starting wage based on experience
  • Annual steel-toe shoe reimbursement (up to $100)
  • Clothing allowance

Benefits That Start Day One:

  • Medical, dental, vision, and life insurance
  • Generous paid time off
  • Company-matched 401(k)
  • And much more!

    At Endries, we’re proud to offer opportunity—not just a job. If you’re dependable, love working outside of the traditional office environment, and care deeply about customer service, we’d love to meet you!

    About Endries International Inc. Visit us at: www.endries.com

    Endries International is an equal opportunity employer. All qualified applicants will be considered for employment without attention to his or her race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well any other legally protected class status. 

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