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Service Representative Jobs in Washington (NOW HIRING)

Thompson Safety, LLC

Service Representative

Annapolis, MD · On-site

$50K - $65K/yr

Responsible for servicing and growing assigned customer base while exceeding customer expectations with urgency.  Service Representatives will build their territory with Account Executives to ...

Sila Services

Customer Service Representative

Manassas, VA · On-site

$18 - $20/hr

Customer Service Representative (CSR) My Plumber Plus - Manassas, VA Looking for a customer service role where your work actually matters and the phones stay busy? For more than 40 years, My Plumber ...

Kolb Electric, Inc

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

High's

Customer Service Representative

Odenton, MD · On-site

$18 - $24.50/hr

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support ...

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All JobsService Representative JobsService Representative Jobs in Washington

Service Representative information

See Washington salary details

$14

$26

$44

How much do service representative jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for service representative in Washington is $26.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $31.06 per hour, depending on experience, location, and employer.

What are some common challenges faced by Service Representatives, and how can they be managed effectively?

Service Representatives often encounter high volumes of customer inquiries, including handling difficult or upset customers. To manage these challenges effectively, it's important to maintain strong communication and problem-solving skills, remain patient, and follow company protocols for escalation when necessary. Building product knowledge and working closely with teammates can also help deliver quick and accurate solutions, creating a more positive experience for both the customer and the representative.

How can I make 2000 a week working from home?

A Service Representative can potentially earn $2,000 a week by working full-time, handling high-volume customer service calls, and gaining experience in specialized areas such as technical support or sales. Increasing income may also involve developing strong communication skills, using relevant tools like CRM software, and seeking roles with higher pay or performance-based bonuses.

What is the difference between Service Representative vs Customer Service Associate?

AspectService RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may require certifications in specific industriesHigh school diploma typically sufficient
Work EnvironmentCall centers, retail, banking, healthcareRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across various industriesRetail, hospitality, telecommunications
Common Search & ComparisonYesYes

Service Representatives and Customer Service Associates often perform similar roles in assisting customers, but Service Representatives may handle more complex inquiries or technical issues, especially in specialized industries. Both roles require strong communication skills and a focus on customer satisfaction, but Service Representatives often have more specialized training or certifications depending on the industry.

What are Service Representatives?

Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, banks, or other organizations where customer interaction is essential. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and facilitate smooth communication between the company and its clients. Service Representatives often use phone, email, or chat platforms to assist customers and may also process orders, returns, or payments as needed.

What jobs pay 4000 a week without a degree?

Service representatives typically do not earn $4,000 a week without specialized skills or experience. High-paying roles that can reach this level often include sales managers, real estate brokers, or certain skilled trades like commercial pilots or specialized technicians, which may require certifications but not necessarily a college degree. These roles often involve commission, bonuses, or overtime to achieve such earnings.

What is a service representative?

A service representative is a customer service professional who assists clients by answering questions, resolving issues, and providing information about products or services. They often work in call centers or retail environments and may use tools like CRM software to manage customer interactions.

What is the highest salary for a customer service representative?

The highest salaries for customer service representatives can reach around $50,000 to $70,000 annually, often in specialized industries or with extensive experience and advanced skills. Factors such as location, company size, and certifications can influence earning potential.

What Is a Service Representative?

A service representative provides customer service and information related to a specific product or service for a company. As a service representative, you can work in a number of fields, including retail, utility provision, and the food industry. Your duties revolve around helping solve any issue that a customer may be having. Qualifications for the job depend on the type of industry you wish to work in, but customer service experience and excellent communication skills are crucial for a career as a service representative.

What are the key skills and qualifications needed to thrive as a Service Representative, and why are they important?

To thrive as a Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is often required. Patience, active listening, and a customer-focused attitude help distinguish top performers in this role. These skills and qualities are crucial for effectively addressing customer inquiries, resolving issues, and ensuring overall satisfaction.
More about Service Representative jobs
What are the most commonly searched types of Service Representative jobs in Washington? The most popular types of Service Representative jobs in Washington are:
What are popular job titles related to Service Representative jobs in Washington? For Service Representative jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Service Representative jobs in Washington look for? The top searched job categories for Service Representative jobs in Washington are:
What are popular job titles related to Service Representative jobs in WA? For Service Representative jobs in WA, the most frequently searched job titles are:
Service Representative jobs near you
Infographic showing various Service Representative job openings in Washington as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $54,264 per year, or $26.1 per hour.
Customer Service Representative

Customer Service Representative

Precision Door Service

Arbutus, MD • On-site

$18 - $21/hr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Benefits:
  • Health insurance
  • Paid time off
  • Training & development
  • 401(k)
  • Free food & snacks

Precision Door has been franchising since 1999 and is now America's leading Garage Door Repair company. You'll work with smart and reliable supervisors and co-workers. At Precision, our franchise owners want you to start a career. They invest in their employees, and are looking for career-oriented, permanent employees. Our franchise owners understand what it takes to raise a family these days. That's why their employees enjoy a very high earning potential and benefits. Our franchise owners provide second-to-none training for our customer services representatives to ensure you'll do the job efficiently and correctly. They train you the right way, and no previous experience is necessary to become a Precision Door Customer Service Representative.
As a Customer Service Representative, or CSR, you will act as a liaison, provide product and services information, and resolve any emerging problems that our customers might face with accuracy and efficiency. Successful CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Problem-solving also comes naturally to CSR. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints.
Responsibilities:
  • Resolve product or service problems
  • Manage large amounts of incoming calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Follow communication procedures, guidelines and policies
  • Go the extra mile to engage customers
  • Greet customers warmly and ascertain problem or reason for calling
  • Advise on company information
  • Work with customer service manager to ensure proper customer service is being delivered
  • Read from scripts
  • Resolve customer complaints via phone or email

Schedule:
This is a full-time position with a standard work schedule of Monday through Friday, 9:00 AM to 5:00 PM.
Qualifications:
  • Proven customer support experience
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • High school diploma or equivalent
  • Ability to pass a drug screening and a background check

Compensation: $18.00 - $21.00 per hour
Precision Door Service provides residential garage door service. With over 100 locations, our professional and certified technicians repair over 1000 garage doors everyday - nationwide. We also sell and install a wide selection of garage doors and garage door openers.
We have been selected multiple years as Franchise Business Review Top 50 Franchises for Franchise Satisfaction.
We ranked #13 in the top 20 new franchises by Entrepreneur® magazine.
We also ranked #227 in Entrepreneur® magazine's Franchise 500.
We received the "Spirit of Success" award from Southwestern Bell.
Multiple franchises with the Angie's List Super Service Award.
Our Mission:
To provide outstanding garage door repair service, complete customer satisfaction and a program that rewards excellence from our franchisees, technicians and staff.
Our Vision:
To establish Precision Door Service as the public standard and national household name in garage door repair service.
This franchise is independently owned and operated. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise location should be made directly to the franchisee.

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