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Service Representative Jobs in Washington (NOW HIRING)

Thompson Safety, LLC

Service Representative

Annapolis, MD · On-site

$50K - $65K/yr

Responsible for servicing and growing assigned customer base while exceeding customer expectations with urgency.  Service Representatives will build their territory with Account Executives to ...

Sila Services

Customer Service Representative

Manassas, VA · On-site

$18 - $20/hr

Customer Service Representative (CSR) My Plumber Plus - Manassas, VA Looking for a customer service role where your work actually matters and the phones stay busy? For more than 40 years, My Plumber ...

Kolb Electric, Inc

Customer Service Representative

Lorton, VA · On-site

$16.25 - $22/hr

Kolb Electric is seeking experienced Customer Service Representatives to join our thriving team. We have provided award winning electrical design, repairs, installation, and customer service for 100 ...

High's

Customer Service Representative

Odenton, MD · On-site

$18 - $24.50/hr

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support ...

High's

Customer Service Representative

Fulton, MD

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support ...

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All JobsService Representative JobsService Representative Jobs in Washington

Service Representative information

See Washington salary details

$14

$26

$44

How much do service representative jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for service representative in Washington is $26.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $31.06 per hour, depending on experience, location, and employer.

What are some common challenges faced by Service Representatives, and how can they be managed effectively?

Service Representatives often encounter high volumes of customer inquiries, including handling difficult or upset customers. To manage these challenges effectively, it's important to maintain strong communication and problem-solving skills, remain patient, and follow company protocols for escalation when necessary. Building product knowledge and working closely with teammates can also help deliver quick and accurate solutions, creating a more positive experience for both the customer and the representative.

How can I make 2000 a week working from home?

A Service Representative can potentially earn $2,000 a week by working full-time, handling high-volume customer service calls, and gaining experience in specialized areas such as technical support or sales. Increasing income may also involve developing strong communication skills, using relevant tools like CRM software, and seeking roles with higher pay or performance-based bonuses.

What is the difference between Service Representative vs Customer Service Associate?

AspectService RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may require certifications in specific industriesHigh school diploma typically sufficient
Work EnvironmentCall centers, retail, banking, healthcareRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across various industriesRetail, hospitality, telecommunications
Common Search & ComparisonYesYes

Service Representatives and Customer Service Associates often perform similar roles in assisting customers, but Service Representatives may handle more complex inquiries or technical issues, especially in specialized industries. Both roles require strong communication skills and a focus on customer satisfaction, but Service Representatives often have more specialized training or certifications depending on the industry.

What are Service Representatives?

Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, banks, or other organizations where customer interaction is essential. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and facilitate smooth communication between the company and its clients. Service Representatives often use phone, email, or chat platforms to assist customers and may also process orders, returns, or payments as needed.

What jobs pay 4000 a week without a degree?

Service representatives typically do not earn $4,000 a week without specialized skills or experience. High-paying roles that can reach this level often include sales managers, real estate brokers, or certain skilled trades like commercial pilots or specialized technicians, which may require certifications but not necessarily a college degree. These roles often involve commission, bonuses, or overtime to achieve such earnings.

What is a service representative?

A service representative is a customer service professional who assists clients by answering questions, resolving issues, and providing information about products or services. They often work in call centers or retail environments and may use tools like CRM software to manage customer interactions.

What is the highest salary for a customer service representative?

The highest salaries for customer service representatives can reach around $50,000 to $70,000 annually, often in specialized industries or with extensive experience and advanced skills. Factors such as location, company size, and certifications can influence earning potential.

What Is a Service Representative?

A service representative provides customer service and information related to a specific product or service for a company. As a service representative, you can work in a number of fields, including retail, utility provision, and the food industry. Your duties revolve around helping solve any issue that a customer may be having. Qualifications for the job depend on the type of industry you wish to work in, but customer service experience and excellent communication skills are crucial for a career as a service representative.

What are the key skills and qualifications needed to thrive as a Service Representative, and why are they important?

To thrive as a Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is often required. Patience, active listening, and a customer-focused attitude help distinguish top performers in this role. These skills and qualities are crucial for effectively addressing customer inquiries, resolving issues, and ensuring overall satisfaction.
More about Service Representative jobs
What are the most commonly searched types of Service Representative jobs in Washington? The most popular types of Service Representative jobs in Washington are:
What are popular job titles related to Service Representative jobs in Washington? For Service Representative jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Service Representative jobs in Washington look for? The top searched job categories for Service Representative jobs in Washington are:
What are popular job titles related to Service Representative jobs in WA? For Service Representative jobs in WA, the most frequently searched job titles are:
Service Representative jobs near you
Infographic showing various Service Representative job openings in Washington as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $54,264 per year, or $26.1 per hour.
Service Representative

Service Representative

Thompson Safety, LLC

Annapolis, MD • On-site

$50K - $65K/yr

Full-time

Posted 5 days ago

Job description


Job Summary:

Responsible for servicing and growing assigned customer base while exceeding customer expectations with urgency.  Service Representatives will build their territory with Account Executives to maximize the growth of the company. 

Supervisory Responsibilities:

  • None

Essential Job Functions:

  • Assists the Company in developing new business opportunities through cold calls and leads. 
  • Establishes a line of contact and comfort level between the customer and our company staff. 
  • Maintains contact with customers through sales calls and scheduled service frequency. 
  • Develops new and existing skills through educational programs with both Company provided and vendor supported training. 
  • Assists in Company marketing programs/initiatives. 
  • Contacts potential customers to initiate the sales process. 
  • Observes and benchmarks other Service Representatives and Sales Executives to establish and replicate best practices. 
  • Consistently introduces and implements new products and service to assigned accounts. 
  • Achieves and Maintains First Aid and CPR Certification and Fire Extinguisher Inspection License. 
  • Performs other related duties as assigned.

Experience & Qualifications:

  • High School Diploma or GED required. College degree preferred.
  • Familiar with codes, products attributes, and procedures within the safety field. 
  • Has a general awareness of business, financials, sales, and safety principles. 
  • Strong ability to utilize technology to increase the customer experience. 
  • Adequate skill with Microsoft products such as Word, Excel, and Outlook. 
  • Professional certification may be required in some areas. 
  • Maintain a valid driver's license and ability to pass a drug and background check.

Physical Requirements:

  • Regularly required to stand, walk, talk, hear and have full use of hands. The employee is occasionally required to sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Must be able to operate a motor vehicle and travel daily.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.