ZipRecruiter

Log In

1

Spectrum Customer Service Representative Jobs in Washington

Nova Acquisitions Group

Be Seen First

CUSTOMER SERVICE REPRESENTATIVE Sales CSR

Mclean, VA · On-site

$800 - $1.3K/wk

We are seeking a CUSTOMER SERVICE AND SALES REPRESENTATIVE to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Intrepidgs

Customer Service Representative

Bethesda, MD · On-site

$17 - $23.25/hr

As theCustomer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion

Intrepid

Customer Service Representative

Bethesda, MD · On-site

$17 - $23.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion

Intrepid

Customer Service Representative

Bethesda, MD · On-site

$17 - $23.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion

Intrepidgs

Customer Service Representative

Mclean, VA

$16.25 - $22/hr

As theCustomer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion

Intrepidgs

Customer Service Representative

Mclean, VA

$16.25 - $22/hr

As theCustomer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion

Intrepid

Customer Service Representative

Bethesda, MD · On-site

$17 - $23.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion

Intrepidgs

Customer Service Representative

Bethesda, MD

$17 - $23.25/hr

As theCustomer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion

Intrepid

Customer Service Representative

Bethesda, MD · On-site

$17 - $23.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion

Intrepidgs

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As theCustomer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion

Intrepidgs

Customer Service Representative

Bethesda, MD

$17 - $23.25/hr

As theCustomer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion

Intrepidgs

Customer Service Representative

Mclean, VA

$16.25 - $22/hr

As theCustomer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion

Intrepidgs

Customer Service Representative

Bethesda, MD

$17 - $23.25/hr

As theCustomer Service Representative , you will provide onsite full-time Customer Service & Concierge Desk/Conference Center Support. This position has high client visibility and promotion

next page

Showing results 1-20

All JobsSpectrum Customer Service Representative JobsSpectrum Customer Service Representative Jobs in Washington

Spectrum Customer Service Representative information

See Washington salary details

$11

$21

$30

How much do spectrum customer service representative jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for spectrum customer service representative in Washington is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.70 per hour, depending on experience, location, and employer.

What are some common challenges faced by Spectrum Customer service representatives, and how can they be managed effectively?

Spectrum Customer Service Representatives often encounter high call volumes and a diverse range of customer concerns, from billing issues to technical support. Staying patient, empathetic, and adaptable is crucial for handling challenging situations and resolving customer complaints efficiently. Representatives benefit from Spectrum's comprehensive training programs and the support of a collaborative team environment, which help them navigate complex issues. Proactively using available resources and maintaining clear communication with customers and colleagues can make daily responsibilities more manageable and rewarding.

What is a Spectrum Customer Service Representative?

A Spectrum Customer Service Representative is a professional who assists customers of Spectrum, a telecommunications company, with their inquiries and concerns. Their responsibilities include helping customers with billing questions, troubleshooting service issues, providing information about products and services, and processing account changes. They typically handle customer interactions over the phone, through online chat, or in person at Spectrum locations. The goal of this role is to ensure customer satisfaction and resolve issues efficiently.

What is the difference between Spectrum Customer Service Representative vs Spectrum Sales Associate?

AspectSpectrum Customer Service RepresentativeSpectrum Sales Associate
Primary RoleAssist customers with billing, technical issues, and account inquiriesPromote and sell Spectrum services and packages to customers
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, persuasion skills
Work EnvironmentCall centers, retail stores, remoteRetail stores, on-site sales events
Common CertificationsCustomer service certifications, communication skillsSales training, product knowledge certifications

While both roles involve interaction with Spectrum customers, the Customer Service Representative focuses on resolving issues and providing support, whereas the Sales Associate emphasizes promoting and selling Spectrum services. Both positions require strong communication skills but differ in their primary objectives and daily tasks.

Does Spectrum offer remote work options?

Spectrum Customer Service Representatives can have remote work options, depending on the role and location. Many customer service positions are available as remote or work-from-home opportunities, often requiring strong communication skills and familiarity with customer management tools. Availability of remote work may vary based on company policies and current staffing needs.

What are the key skills and qualifications needed to thrive as a Spectrum Customer service representative, and why are they important?

To thrive as a Spectrum Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer applications is essential. Patience, active listening, and a positive attitude help representatives excel in handling diverse customer inquiries and resolving concerns. These skills ensure high-quality service, customer satisfaction, and efficient issue resolution in a fast-paced environment.

Is Spectrum Customer Service Representative call center a good job?

A Spectrum Customer Service Representative call center job involves assisting customers with service issues, billing, and technical support, often requiring strong communication skills and familiarity with company systems. It can offer stable employment with benefits, but may involve high call volumes and performance targets. Overall, it can be a good entry-level position for those interested in customer service and telecommunications.
What are popular job titles related to Spectrum Customer Service Representative jobs in Washington? For Spectrum Customer Service Representative jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Spectrum Customer Service Representative jobs in Washington look for? The top searched job categories for Spectrum Customer Service Representative jobs in Washington are:
Spectrum Customer Service Representative jobs near you
Infographic showing various Spectrum Customer Service Representative job openings in Washington as of July 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $44,282 per year, or $21.3 per hour.