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Spectrum Customer Service Representative Jobs in Washington

Intrepid

Customer Service Representative

Bethesda, MD · On-site

$17 - $23.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... IAH provides a broad spectrum of services and solutions to U.S. and international government ...

Intrepid

Customer Service Representative

Bethesda, MD · On-site

$17 - $23.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... IAH provides a broad spectrum of services and solutions to U.S. and international government ...

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... IAH provides a broad spectrum of services and solutions to U.S. and international government ...

Intrepidgs

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... IAH provides a broad spectrum of services and solutions to U.S. and international government ...

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... IAH provides a broad spectrum of services and solutions to U.S. and international government ...

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... IAH provides a broad spectrum of services and solutions to U.S. and international government ...

Intrepid

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... IAH provides a broad spectrum of services and solutions to U.S. and international government ...

Intrepidgs

Customer Service Representative

Mclean, VA · On-site

$16.25 - $22/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... IAH provides a broad spectrum of services and solutions to U.S. and international government ...

Nova Acquisitions Group

Be Seen First

CUSTOMER SERVICE REPRESENTATIVE Sales CSR

Mclean, VA · On-site

$800 - $1.5K/wk

We are seeking a CUSTOMER SERVICE AND SALES REPRESENTATIVE to join our team! You will be ... spectrum. What sets us apart is our unwavering commitment to our clients' success.

Intrepid

Customer Service Representative

Bethesda, MD · On-site

$17 - $23.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... IAH provides a broad spectrum of services and solutions to U.S. and international government ...

Intrepid USA

Customer Service Representative

Mclean, VA · On-site

$16.50 - $22.25/hr

As the Customer Service Representative , you will provide onsite full-time Customer Service ... IAH provides a broad spectrum of services and solutions to U.S. and international government ...

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All JobsSpectrum Customer Service Representative JobsSpectrum Customer Service Representative Jobs in Washington

Spectrum Customer Service Representative information

See Washington salary details

$11

$21

$30

How much do spectrum customer service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for spectrum customer service representative in Washington is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.70 per hour, depending on experience, location, and employer.

What is a Spectrum Customer Service Representative?

A Spectrum Customer Service Representative is a professional who assists customers of Spectrum, a telecommunications company, with their inquiries and concerns. Their responsibilities include helping customers with billing questions, troubleshooting service issues, providing information about products and services, and processing account changes. They typically handle customer interactions over the phone, through online chat, or in person at Spectrum locations. The goal of this role is to ensure customer satisfaction and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a Spectrum Customer service representative, and why are they important?

To thrive as a Spectrum Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer applications is essential. Patience, active listening, and a positive attitude help representatives excel in handling diverse customer inquiries and resolving concerns. These skills ensure high-quality service, customer satisfaction, and efficient issue resolution in a fast-paced environment.

What are some common challenges faced by Spectrum Customer service representatives, and how can they be managed effectively?

Spectrum Customer Service Representatives often encounter high call volumes and a diverse range of customer concerns, from billing issues to technical support. Staying patient, empathetic, and adaptable is crucial for handling challenging situations and resolving customer complaints efficiently. Representatives benefit from Spectrum's comprehensive training programs and the support of a collaborative team environment, which help them navigate complex issues. Proactively using available resources and maintaining clear communication with customers and colleagues can make daily responsibilities more manageable and rewarding.

What is the difference between Spectrum Customer Service Representative vs Spectrum Sales Associate?

AspectSpectrum Customer Service RepresentativeSpectrum Sales Associate
Primary RoleAssist customers with billing, technical issues, and account inquiriesPromote and sell Spectrum services and packages to customers
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, persuasion skills
Work EnvironmentCall centers, retail stores, remoteRetail stores, on-site sales events
Common CertificationsCustomer service certifications, communication skillsSales training, product knowledge certifications

While both roles involve interaction with Spectrum customers, the Customer Service Representative focuses on resolving issues and providing support, whereas the Sales Associate emphasizes promoting and selling Spectrum services. Both positions require strong communication skills but differ in their primary objectives and daily tasks.

Is Spectrum Customer Service Representative call center a good job?

A Spectrum Customer Service Representative call center job involves assisting customers with service issues, billing, and technical support, often requiring strong communication skills and familiarity with company systems. The role typically offers full-time hours, training, and opportunities for advancement, but may involve high call volumes and repetitive tasks. Overall, it can be a stable entry-level position for those interested in customer service careers.

What are popular job titles related to Spectrum Customer Service Representative jobs in Washington?

For Spectrum Customer Service Representative jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Spectrum Customer Service Representative jobs in Washington look for?

The top searched job categories for Spectrum Customer Service Representative jobs in Washington are:

Spectrum Customer Service Representative jobs near you
Infographic showing various Spectrum Customer Service Representative job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 14% Part Time, 2% Temporary, and 7% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $44,282 per year, or $21.3 per hour.

Customer Service Representative

Halethorpe, MD • On-site

Supreme Service Today
See more jobs at Supreme Service Todayexternal

$20 - $25/hr

Full-time

Medical, Dental, Retirement

Posted 18 days ago

Job description

Step into the frontlines of exceptional service at Supreme Service Today as our next full-time Customer Service Representative in Halethorpe, MD. This full-time position offers a competitive pay range of $20 – $25 per hour plus performance-based pay, with top-tier benefits including:Medical, dental, and visionLife insuranceA 401(k) planLots of training and growth opportunitiesPaid holidaysWHAT'S YOUR DAY LIKE?As a Customer Service Representative, you will field important calls from homeowners who are counting on Supreme Service Today for quick and reliable solutions. You will assess their needs, offer the best assistance, and ensure their requests are handled promptly. Your day will be filled with scheduling appointments, organizing sales calls, and dispatching technicians to homes across the area. You will become the communication hub, working closely with both customers and technicians to guarantee every job meets our high standards. Attention to detail and reliable follow-through will be your keys to making every customer's experience exceptional.WHO ARE WE?Supreme Service Today has been delivering trusted heating, cooling, plumbing, and electrical services since 2005. Founded on a commitment to putting customers first, we've built a reputation for quality workmanship, integrity, and exceptional service. Our people are the foundation of our success. We offer competitive pay, excellent benefits, ongoing training, and opportunities for career growth in a supportive, team-oriented environment where your contributions are valued. If you're looking for a workplace that combines professional development with a collaborative culture and a shared commitment to excellence, Supreme Service Today is a place where you can build a rewarding, long-term career!WHAT'S NEEDED FROM A CUSTOMER SERVICE REPRESENTATIVE?Schedule: Your role as a Customer Service Representative will require you to work 9 am - 5 pm, Monday through Friday. Some flexibility for some weekends and nights may be needed as well.Customer Service Representative Qualifications:2+ years of customer service experienceKnowledge of ServiceTitan Software PlatformHigh-level expertise using phone, cell phone, text, email, and internetStrong communication skills with a pleasant phone demeanorPractical experience and methodology for efficient dispatchingAbility to assist customers with scheduling, answering service questions, and troubleshooting issuesAbility to work with technicians to ensure satisfaction and job accuracyMotivation to work independently and multitaskBilingual abilities (a plus)Apply now using our mobile-friendly application. We can't wait to hear from you!