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Virtual Csr Jobs in Washington (NOW HIRING)

Robert Half

Customer Service Representative

Bowie, MD · On-site

$19.95 - $23.10/hr

We are looking for a Customer Service Representative to support the Student Accounts/Bursar ... In this role, you will deliver responsive service across virtual, phone, and in-person channels ...

High's

Customer Service Representative

Odenton, MD · On-site

$18 - $24.50/hr

Customer Service Representative Store 48 - Odenton, MD 21113 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

Carroll Motor Fuels

Customer Service Representative

Fulton, MD · On-site

$15.75 - $21.25/hr

Customer Service Representative Hot Job Store 32 - Fulton, MD 20759 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

Addison Group

Customer Service Representative

Herndon, VA · On-site

$22 - $23/hr

Job Title: Customer Service Representative Industry: Telecommunications Location: Herndon, VA ... Interview process includes a virtual interview followed by an onsite interview. Perks: * Hybrid ...

High's

Customer Service Representative

Fulton, MD · On-site

$15.75 - $21.25/hr

Customer Service Representative Hot Job Store 32 - Fulton, MD Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

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All JobsCsr JobsVirtual Csr JobsVirtual Csr Jobs in Washington

Virtual Csr information

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.

What are the most commonly searched types of Csr jobs in Washington?

The most popular types of Csr jobs in Washington are:

What are popular job titles related to Virtual Csr jobs in Washington?

For Virtual Csr jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Virtual Csr jobs in Washington look for?

The top searched job categories for Virtual Csr jobs in Washington are:

What cities in Washington are hiring for Virtual Csr jobs?

Cities in Washington with the most Virtual Csr job openings:

Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in Washington as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Service Representative

Supreme Service Today

Halethorpe, MD • On-site

$20 - $25/hr

Full-time

Medical, Dental, Retirement

Posted 8 days ago

Job description

Step into the frontlines of exceptional service at Supreme Service Today as our next full-time Customer Service Representative in Halethorpe, MD. This full-time position offers a competitive pay range of $20 – $25 per hour plus performance-based pay, with top-tier benefits including:Medical, dental, and visionLife insuranceA 401(k) planLots of training and growth opportunitiesPaid holidaysWHAT'S YOUR DAY LIKE?As a Customer Service Representative, you will field important calls from homeowners who are counting on Supreme Service Today for quick and reliable solutions. You will assess their needs, offer the best assistance, and ensure their requests are handled promptly. Your day will be filled with scheduling appointments, organizing sales calls, and dispatching technicians to homes across the area. You will become the communication hub, working closely with both customers and technicians to guarantee every job meets our high standards. Attention to detail and reliable follow-through will be your keys to making every customer's experience exceptional.WHO ARE WE?Supreme Service Today has been delivering trusted heating, cooling, plumbing, and electrical services since 2005. Founded on a commitment to putting customers first, we've built a reputation for quality workmanship, integrity, and exceptional service. Our people are the foundation of our success. We offer competitive pay, excellent benefits, ongoing training, and opportunities for career growth in a supportive, team-oriented environment where your contributions are valued. If you're looking for a workplace that combines professional development with a collaborative culture and a shared commitment to excellence, Supreme Service Today is a place where you can build a rewarding, long-term career!WHAT'S NEEDED FROM A CUSTOMER SERVICE REPRESENTATIVE?Schedule: Your role as a Customer Service Representative will require you to work 9 am - 5 pm, Monday through Friday. Some flexibility for some weekends and nights may be needed as well.Customer Service Representative Qualifications:2+ years of customer service experienceKnowledge of ServiceTitan Software PlatformHigh-level expertise using phone, cell phone, text, email, and internetStrong communication skills with a pleasant phone demeanorPractical experience and methodology for efficient dispatchingAbility to assist customers with scheduling, answering service questions, and troubleshooting issuesAbility to work with technicians to ensure satisfaction and job accuracyMotivation to work independently and multitaskBilingual abilities (a plus)Apply now using our mobile-friendly application. We can't wait to hear from you!