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Virtual Csr Jobs in Washington (NOW HIRING)

1-800-PLUMBER

Customer Service Representative

Centreville, VA · On-site

$15.75 - $21.50/hr

Training & development Customer Service Representative (CSR) / Dispatcher - Plumbing & HVAC Company: 1-800-Plumber +Air of Centreville Location: Centreville, VA Employment Type: Full-Time About Us 1 ...

High's of Baltimore

Customer Service Representative

Fulton, MD · On-site

$15.75 - $21.25/hr

The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support ...

U-Haul

Customer Service Representative

Takoma Park, MD · On-site

$15.30 - $16.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Virtual Csr information

What is a virtual CSR?

Virtual Customer Service Representatives (Virtual CSRs) are professionals who provide customer support and assistance remotely, typically via phone, email, chat, or social media. They handle inquiries, resolve issues, and offer information about products or services for businesses. Virtual CSRs work from home or remote locations instead of traditional call centers, making customer service more flexible for both employees and companies. This role requires strong communication skills, problem-solving abilities, and proficiency with digital tools.

What are the key skills and qualifications needed to thrive as a virtual CSR?

To thrive as a Virtual Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, chat platforms, and ticketing systems is often required, along with training in customer service protocols. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve customer issues effectively. These competencies ensure efficient remote support, customer satisfaction, and the ability to handle high volumes of inquiries in a virtual environment.

What are some common challenges faced by virtual CSRs, and how can they be effectively managed?

Virtual Customer Service Representatives often encounter challenges such as handling high volumes of inquiries, managing communication across multiple digital platforms, and maintaining productivity in a remote environment. To address these, it’s important to stay organized, utilize collaboration tools, and maintain regular communication with team members and supervisors. Setting a dedicated workspace and establishing a consistent routine can also help manage distractions and ensure high performance while working remotely.
What are the most commonly searched types of Csr jobs in Washington? The most popular types of Csr jobs in Washington are:
What are popular job titles related to Virtual Csr jobs in Washington? For Virtual Csr jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Virtual Csr jobs in Washington look for? The top searched job categories for Virtual Csr jobs in Washington are:
What cities in Washington are hiring for Virtual Csr jobs? Cities in Washington with the most Virtual Csr job openings:
Virtual Csr jobs near you
Infographic showing various Virtual Csr job openings in Washington as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Service Representative

High's of Baltimore LLC.

Fulton, MD • On-site

$15.75 - $21.25/hr

Full-time

Re-posted 5 days ago

Job description

Job Summary:
The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast, Fresh and Friendly". The CSR works to support store management and facilitate the completion of all store level tasks. The CSR completes a wide variety of tasks related to store operations including, but not limited to: food preparation, cash handling responsibilities, customer service, general cleaning and any other needed functions required by store management.
Principal Duties and Responsibilities:
  • Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer.
  • Respond to all customer requests in a timely manner.
  • Support and follow all safety and security initiatives.
  • Ensure proper cash handling with the operations of the POS and cash bank procedures.
  • Adhere to all store operations procedures, policies and guidelines.
  • Properly execute up-selling initiatives and provide a value to the customer.
  • Follow all daily operating procedures to ensure store is clean, organized and well-kept to ensure a positive customer experience.
  • Replenish product and supplies, while keeping the store in the highest quality stocked position at all times.
  • Effectively communicate with store management and team members.
  • Complete all tasks assigned by store management including the completion of all mandatory training within the timeline established by management.
  • Adhere to all Food Service Program procedures, standards and sanitation requirements.

#cashier#retailjobs#INDHD
Minimum Knowledge, Skills and Abilities:
  • Must be at least 16 years old
  • Strong focus on customer service and working with people
  • Strong commitment to teamwork
  • Strong communication skills, including the ability to professionally communicate verbally to customers
  • Ethical, honest, trustworthy, respectful, compassionate, supportive and patient
  • Flexible and adaptable to change
  • Ability to handle difficult situations professionally
  • Ability to lift up to 50 lbs.
  • Reliable transportation
  • Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required.

Working Conditions:
  • Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or deaning products.
  • Spends the majority of the shift standing with frequent bending and lifting.
  • In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations

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