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Service Representative Associate Jobs (NOW HIRING)

Baskin Robbins

CSR Associate

Ferdinand, IN · On-site

$14.50 - $19.75/hr

Looking for a part-time second shift CSR Associate to work the hours of 1pm-9pm. Nature of Position: The delivery of fast, friendly, profitable customer service in a safe and clean site that ...

Dunkin

CSR Associate

Ferdinand, IN

$14.50 - $19.75/hr

Looking for a part-time second shift CSR Associate to work the hours of 1pm-9pm. Nature of Position: The delivery of fast, friendly, profitable customer service in a safe and clean site that ...

Spectrum Health

Customer Service Rep Associate

Fort Wayne, IN · Hybrid

$15.75 - $21.50/hr

... customer service, high volume call center, medical billing, insurance environment relevant to benefits, provider contracting, claims processing, and/or managed health care Preferred * Associate ...

Corewell Health

Customer Service Rep Associate

Fort Wayne, IN · On-site

$15.75 - $21.50/hr

... customer service, high volume call center, medical billing, insurance environment relevant to benefits, provider contracting, claims processing, and/or managed health care Preferred * Associate ...

Spectrum Health

Customer Service Rep Associate

Fort Wayne, IN · Hybrid

$15.75 - $21.50/hr

Analyzes, evaluates, resolves and responds to service inquires from members, providers, employer ... Associate's Degree About Corewell Health As a team member at Corewell Health, you will play an ...

Corewell Health

Customer Service Rep Associate

Fort Wayne, IN · On-site

$15.75 - $21.50/hr

Analyzes, evaluates, resolves and responds to service inquires from members, providers, employer ... Associate's Degree About Corewell Health As a team member at Corewell Health, you will play an ...

UK St Claire

$14.25 - $19.50/hr

Coordinates with internal departments and external partners to deliver excellent customer service and enhance the overall patient financial experience. Essential Functions Assists patients and ...

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Service Representative Associate information

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How much do service representative associate jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for service representative associate in the United States is $22.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.00 per hour, depending on experience, location, and employer.

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

What is the role of a service representative associate?

A service representative associate is responsible for assisting customers by answering inquiries, resolving issues, and providing product or service information. They often work in call centers or customer service environments, utilizing communication skills and company tools to ensure customer satisfaction.

How to become a Service Representative Associate?

To become a Service Representative Associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or sales can be beneficial, and some employers may require familiarity with specific tools or software. Certification is not usually mandatory but can enhance job prospects.
What cities are hiring for Service Representative Associate jobs? Cities with the most Service Representative Associate job openings:
What are the most commonly searched types of Service Representative jobs? The most popular types of Service Representative jobs are:
What states have the most Service Representative Associate jobs? States with the most job openings for Service Representative Associate jobs include:
Service Representative Associate jobs near you

Customer Service Representative, Associate

Lawson Products

Chicago, IL • On-site

$21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Customer Service Representative, Associate
City: Chicago
State/Province: IL
Country: United States
Division: Corporate
Job ID: 14191
Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed.
We're looking for a motivated Customer Service Rep to provide excellent customer service to Lawson Products' sales reps, customers and internal teams.
Our corporate headquarters is located in Chicago, IL. This position will be in the office on Tuesday, Wednesday and Thursday and work remotely on Monday and Friday. We offer a competitive benefits package that includes vision, dental, medical and retirement benefits, as well as a paid holiday and PTO package.
Responsibilities:
  • Responds to a minimum of 40 calls per day in an inbound call center.
  • Maintain a strong performance against established key performance indicators.
  • Input and modify customer orders in SAP system.
  • Provide status of orders, quotes, returns, product audits, credits and invoice rebill requests.
  • Track order shipments and provide proof of delivery upon request.
  • Provide basic account balance information for account invoices due to payment. May be required to processes customer credit card payments.
  • Process document requests.
  • Process credit and debit memo requests that fall within department policy.
  • Answer common product questions as first line of response.
  • Resolve transactional discrepancies and customer complaints.
  • Other duties as assigned.

Qualifications & Requirements:
  • High School Diploma or GED.
  • Minimum 1 year experience in an inbound call center, preferred.
  • Effective verbal and written communication skills.
  • Basic computer skills and the ability to navigate company internal and external websites.
  • Microsoft Office knowledge including, but not limited to, Outlook, Word and Excel.
  • Basic maintenance, repair and operational (MRO) product knowledge is preferred.
  • SAP experience, a plus.
  • Possesses entry-level problem solving skills.
  • Previous manufacturing/distribution and sales experience a plus.
  • Ability to maintain customer-focus and multi-task in a fast-paced environment.

The hourly rate for this role is $21.50.
Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

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