$14.25 - $19.50/hr
Coordinates with internal departments and external partners to deliver excellent customer service and enhance the overall patient financial experience. Essential Functions Assists patients and ...
$14.25 - $19.50/hr
Coordinates with internal departments and external partners to deliver excellent customer service and enhance the overall patient financial experience. Essential Functions Assists patients and ...
$14.25 - $19.50/hr
Coordinates with internal departments and external partners to deliver excellent customer service and enhance the overall patient financial experience. Essential Functions Assists patients and ...
$14.25 - $19.50/hr
Coordinates with internal departments and external partners to deliver excellent customer service and enhance the overall patient financial experience. Essential Functions Assists patients and ...
$14.25 - $19.50/hr
Coordinates with internal departments and external partners to deliver excellent customer service and enhance the overall patient financial experience. Essential Functions Assists patients and ...
$19/hr
The CSR actively listens, assesses needs and utilizes system tools and resources to address and ... Current Associates must apply internally via the Job Hub app.
$19/hr
The CSR actively listens, assesses needs and utilizes system tools and resources to address and ... Current Associates must apply internally via the Job Hub app.
$47K - $59K/yr
All other functions, particularly policy owner services, provide the opportunities to increase sales activity. The Representative reports directly to a Managing Representative, Associate Director or ...
$47K - $59K/yr
All other functions, particularly policy owner services, provide the opportunities to increase sales activity. The Representative reports directly to a Managing Representative, Associate Director or ...
$58K - $74K/yr
All other functions, particularly policy owner services, provide the opportunities to increase sales activity. The Representative reports directly to a Managing Representative, Associate Director or ...
$58K - $74K/yr
All other functions, particularly policy owner services, provide the opportunities to increase sales activity. The Representative reports directly to a Managing Representative, Associate Director or ...
$53K - $67K/yr
All other functions, particularly policy owner services, provide the opportunities to increase sales activity. The Representative reports directly to a Managing Representative, Associate Director or ...
$53K - $67K/yr
All other functions, particularly policy owner services, provide the opportunities to increase sales activity. The Representative reports directly to a Managing Representative, Associate Director or ...
Rayville, LA · On-site
$15.25 - $20.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
Rayville, LA · On-site
$15.25 - $20.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
$13.25 - $18/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
$13.25 - $18/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
$12.75 - $17.25/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
$12.75 - $17.25/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
Harvey, LA · On-site
$13.75 - $18.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
Harvey, LA · On-site
$13.75 - $18.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
$14.75 - $20/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
$14.75 - $20/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
$12.75 - $17.25/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
$12.75 - $17.25/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
$14.75 - $20.25/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
$14.75 - $20.25/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
$12.75 - $17.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
$12.75 - $17.50/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
Harvey, LA · On-site
$14.50 - $20/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
Harvey, LA · On-site
$14.50 - $20/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
Monroe, LA · On-site
$15.50 - $21/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
Monroe, LA · On-site
$15.50 - $21/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
$13.25 - $18.25/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
New
$13.25 - $18.25/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
New
$11.50 - $15.75/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
$11.50 - $15.75/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
Ponchatoula, LA · On-site
$12.75 - $17.25/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
Ponchatoula, LA · On-site
$12.75 - $17.25/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
Kenner, LA · On-site
$13.50 - $18.25/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
Kenner, LA · On-site
$13.50 - $18.25/hr
As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...
| Aspect | Service Representative Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require basic certifications | High school diploma or equivalent; often similar certifications |
| Work Environment | Call centers, retail, banking, healthcare settings | Call centers, retail stores, banks, healthcare facilities |
| Employer & Industry Usage | Common in retail, banking, healthcare, telecom | Widespread across customer-facing industries |
| Search & Comparison Intent | Often compared for entry-level customer support roles | Frequently searched as a similar customer service role |
Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.
$14.25 - $19.50/hr
Full-time
Posted 8 days ago
6.3
Based on 82 frontline employees who took The Breakroom Quiz
667th of 885 rated healthcare providers
At UK King's Daughters, we're not just a healthcare facility - we're a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We're more than just a place to work; we're a place to grow, thrive, and contribute to our community.
Job Description:
Job SummaryResponsible for supporting financial resource activities by assisting patients, families, and staff with account inquiries, payment processes, and available assistance programs. Provides accurate information regarding billing, insurance, and financial options to promote timely resolution of accounts. Ensures compliance with institutional policies, payer requirements, and regulatory standards while maintaining patient confidentiality. Coordinates with internal departments and external partners to deliver excellent customer service and enhance the overall patient financial experience.
Assists patients and families with questions regarding billing, insurance, and financial assistance options.
Reviews account information to identify outstanding balances and provides guidance on payment arrangements.
Collects and processes payments accurately in accordance with institutional procedures.
Verifies patient insurance and financial information to ensure accuracy and completeness.
Documents all interactions and account updates in systems in a timely and accurate manner.
Communicates with internal departments to resolve account discrepancies or escalate issues as needed.
Ensures compliance with HIPAA, institutional policies, and regulatory standards when handling patient information.
Delivers courteous and professional service to patients, families, and staff to support positive experiences.
Performs other duties as assigned.
Education Requirement: High school diploma or equivalent
Experience Requirement: 0-2 years of experience
An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.
Certifications & Licensures: N/A
A. Lifting, pushing, and/or pulling objects up to 50lbs:2. Occasional (< 10% of the time)
B. Lifting, pushing, and/or pulling objects over 50lbs:1. Never
C. Standing or walking with objects up to 10lbs:3. Intermittent (10% - 50% of the time)
D. Standing or walking with objects up to 25lbs:2. Occasional (< 10% of the time)
E. Sitting at the computer workstation for extended periods:3. Intermittent (10% - 50% of the time)
F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials:2. Occasional (< 10% of the time)
G. Repetitive motion:3. Intermittent (10% - 50% of the time)
H. Working at heights above 4 feet:1. Never
I. Working in confined spaces:1. Never
J. Risk of injuries from use of equipment on the job:2. Occasional (< 10% of the time)
K. Job-related travel:2. Occasional (< 10% of the time)
L. Loud noises:1. Never
M. Temperature extremes:1. Never
N. Hazardous chemicals and fumes including waste:2. Occasional (< 10% of the time)
O. Radiation:1. Never
P. Burns:1. Never
Q. Cuts/Punctures:2. Occasional (< 10% of the time)
R. Bloodborne/airborne pathogens:2. Occasional (< 10% of the time)
S. Recombinant DNA or viral vectors:1. Never
T. Combative/violent people:1. Never
U. Animal handling (including carcasses):1. Never
V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A
This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects weighing up to 25 pounds; and occasional lifting, pushing, or pulling objects weighing up to 50 pounds.
Department:
Debt & PFS QualityShift:
Time Type:
Full timeAddress:
2317Alumni Park PlazaCity, State:
Lexington, KentuckyGet the full story on Breakroom
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1,001 - 5,000 Employees
Ashland, KY, US
1899