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Service Representative Associate Jobs in Wyoming

Corewell Health

$20.75 - $26.50/hr

Traditional and Roth retirement options with service contribution and match savings * Eligibility for benefits is determined by employment type and status Primary Location SITE - Care Center Wyoming ...

Safariland

Customer Service Representative

Casper, WY · On-site

$13.50 - $18.50/hr

Customer Service Representative Together, we save lives. Provides support for all customer business ... want associates to be involved in their work and communities so they can achieve their highest ...

Schulte

Part Time Guest Service Representative

Laramie, WY · On-site

$13.50 - $16.75/hr

Guest Service Representative Hilton Garden Inn Laramie who is managed by Schulte Hospitality Group ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Safariland

Customer Service Representative

Casper, WY · On-site

$17 - $20/hr

Coordinate on-time delivery of products and services accurately and timely as defined in ... want associates to be involved in their work and communities so they can achieve their highest ...

Schulte

Part Time Guest Service Representative

Laramie, WY · On-site

$13.50 - $16.75/hr

... Service Representative to join our team! SHG is an organization whose success is rooted in its ... Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Circle K

Team Member

Sheridan, WY · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K

Team Member

Sheridan, WY · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Service Representative Associate information

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

How to become a Service Representative Associate?

To become a Service Representative Associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or sales can be beneficial, and some employers may require familiarity with specific tools or software. Certification is not usually mandatory but can enhance job prospects.

What is the role of a Service Representative Associate?

A Service Representative Associate is responsible for assisting customers with inquiries, resolving issues, and providing product or service information. They often work in call centers or customer service environments, utilizing communication skills and company tools to ensure customer satisfaction.
Service Representative Associate jobs near you

Patient Services Representative Associate

On-site

Corewell Health
Hospitals • 10K+ employees
Learn more about Corewell Healthexternal

$20.75 - $26.50/hr

Part-time

Medical, Vision, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Key responsibilities

  • Assist and educate patients, providers, medical office staff, and/or Health system staff with accessing services, resolving problems, and understanding navigation questions.

  • Perform clerical functions such as answering phone calls, scheduling appointments, ordering supplies, generating patient letters, processing mail, and documenting patient interactions in the EHR.

  • Conduct patient registration, check-in, and check-out processes, including confirming demographic and insurance information and scheduling follow-up appointments.

Corewell Health rating

6.9

Company rating: 6.9 out of 10

Based on 786 frontline employees who took The Breakroom Quiz

Job description

Shift and status
Part time, range of hours from 6:30 a.m. to 7:00 p.m., variable hours and weekends
Job Summary
Assist and educate patients, providers, medical office staff, and/or Health system staff with accessing services, facilitating and resolving problems, understanding navigation questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, online chat, email, etc. Adheres to established procedure and quality guidelines in support of Patient
Access Services Center performance indicators, as well as Corporate values and codes of excellence.
Essential Functions
  • Serves as a concierge - greets and communicates with patients or visitors.
  • Performs clerical functions, including, but not limited to: answers practice phone calls; schedules patient appointments using a decision tree where applicable; orders supplies; generates patient letters; processes/sorts mail and supply deliveries, and processes registration reports. Responsible for identifying and reminding patients of health maintenance gaps. Documents patient phone calls in EHR for call routing / resolution.
  • Performs patient registration and check-in, confirms patient demographic and insurance information; assists patients with self-registration and arrival. Performs patient check-out: schedules follow-up appointments or confirms future appointments.
  • Maintains patient medical records according to standards; uploads Right Fax documents into EPIC. Responsible for basic EMR/EHR scanning.
  • Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit
  • safety related competencies and requirements on a timely basis.
  • Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
  • Performs other duties as assigned.

Qualifications
Required
  • High School Diploma or equivalent

Preferred
  • 1 year of relevant experience In insurance billing, access management, patient financial services, electronic health records, lab service support or other related fields.

As part of our hiring process, you may be invited to complete an initial screening using an AI-enabled voice agent. This screening focuses on job-related qualifications and is reviewed by our hiring team as one part of the overall evaluation process. The voice agent provides the opportunity for applicants to respond at a time that works best for them. The voice agent works 24/7 - just like healthcare!
About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you
  • Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
  • Optional identity theft protection, home and auto insurance
  • Traditional and Roth retirement options with service contribution and match savings
  • Eligibility for benefits is determined by employment type and status

Primary Location
SITE - Care Center Wyoming - 6105 Wilson - Wyoming
Department Name
Patient Registration Wyoming Care Ctr - Corporate
Employment Type
Part time
Shift
Day (United States of America)
Weekly Scheduled Hours
29.25
Hours of Work
6:30 a.m. to 7:00 p.m.
Days Worked
Monday to Friday
Weekend Frequency
Every other weekend
CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.

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