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Service Representative Associate Jobs (NOW HIRING)

UK St Claire

$14.25 - $19.50/hr

Coordinates with internal departments and external partners to deliver excellent customer service and enhance the overall patient financial experience. Essential Functions Assists patients and ...

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Service Representative Associate information

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$10

$22

$40

How much do service representative associate jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for service representative associate in the United States is $22.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.00 per hour, depending on experience, location, and employer.

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

How to become a Service Representative Associate?

To become a Service Representative Associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or sales can be beneficial, and some employers may require familiarity with specific tools or software. Certification is not usually mandatory but can enhance job prospects.

What is the role of a Service Representative Associate?

A Service Representative Associate is responsible for assisting customers with inquiries, resolving issues, and providing product or service information. They often work in call centers or customer service environments, utilizing communication skills and company tools to ensure customer satisfaction.

What cities are hiring for Service Representative Associate jobs?

Cities with the most Service Representative Associate job openings:

What are the most commonly searched types of Service Representative jobs?

The most popular types of Service Representative jobs are:

What states have the most Service Representative Associate jobs?

States with the most job openings for Service Representative Associate jobs include:

What are popular job titles related to Service Representative Associate jobs?

For Service Representative Associate jobs, the most frequently searched job titles are:

Service Representative Associate jobs near you

Customer Service Representative, Associate

Salt Lake City, UT • On-site

Accendra
See more jobs at Accendraexternal

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

At Accendra Health, we understand that healthcare is complex, and we're here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.

With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.

If you're interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life.

The anticipated salary for this position is $20.00 USD hourly. Schedule M-F 10.30 am - 7 pm

Summary

The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center.

Core Responsibilities

  • Review and Process orders via fax and electronic platforms
  • Make outbound calls to patients and referrals as needed
  • Utilize tools and resources to assist in order entry
  • Use full product knowledge of Byram therapies to service patients
  • Communicate effectively with patients, teammates healthcare professionals and sales team.
  • Consistently meet required Key Performance Indicators (KPI's)
  • Perform other duties as required

Qualifying Experience

  • High School Diploma or equivalent required
  • 1-2 years of customer service experience required
  • Call center experience preferred
  • Excellent written and verbal communication skills
  • Proficient with MS Office and the ability to navigate multiple platforms
  • Ability to learn our brand products and therapies
  • Strong customer service skills with the ability to resolve patient concerns
  • Demonstrate soft skills to enhance patient experience

Teammate Benefits

As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are - through all of life's stages. We've got you and your family covered with benefits that support your health, finances, and overall wellness.

Our benefits program includes:

  • Medical, dental, and vision care coverage

  • Paid time off plan

  • 401(k) Plan

  • Flexible Spending Accounts

  • Basic life insurance

  • Short-and long-term disability coverage

  • Accident insurance

  • Teammate Assistance Program

  • Paid parental leave

  • Domestic partner benefits

  • Mental, physical, and financial well-being programs

If you feel this opportunity could be the next step in your career, we encourage you to apply.

Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

Note: Accendra is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.

#AccendraHealth

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