ZipRecruiter

Log In

1

Service Representative Associate Jobs in Middletown, CT

next page

Showing results 1-20

All JobsService Representative Associate JobsService Representative Associate Jobs in Middletown, CT

Service Representative Associate information

See Middletown, CT salary details

$10

$22

$41

How much do service representative associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service representative associate in Middletown, CT is $22.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $25.34 per hour, depending on experience, location, and employer.

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

What is the role of a service representative associate?

A service representative associate is responsible for assisting customers by answering inquiries, resolving issues, and providing product or service information. They often work in call centers or customer service environments, utilizing communication skills and company tools to ensure customer satisfaction.

How to become a Service Representative Associate?

To become a Service Representative Associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or sales can be beneficial, and some employers may require familiarity with specific tools or software. Certification is not usually mandatory but can enhance job prospects.

What cities near Middletown, CT are hiring for Service Representative Associate jobs?

Cities near Middletown, CT with the most Service Representative Associate job openings:

Service Representative Associate jobs near you
Infographic showing various Service Representative Associate job openings in Middletown, CT as of August 2026, with employment types broken down into 50% Full Time, 17% Part Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,182 per year, or $22.7 per hour.

Patient Service Representative (PSR)

Orthopedic Assoc of Hartford P

Torrington, CT • On-site

$17.25 - $22/hr

Full-time

Re-posted 20 days ago

Job description

Description

Patient Service Representative (PSR)

Job Type: Full-time - onsite position

Torrington, CT


Established in 1970, Orthopedic Associates of Hartford, P.C. is one of the area's largest and most respected orthopedic specialty groups.


Position Overview
In support of high-quality patient care, we are currently seeking an experienced dedicated and customer-focused Patient Services Representative (PSR). The Patient Services Representative will play a crucial role in providing exceptional service and support to our patients. The PSR portrays excellent communication skills, high attention to detail, and a passion for helping others.


Our ideal candidate will be energetic and enthusiastic, able to demonstrate a mature, dependable, and responsible approach while effectively assisting the physician's practice in all interactions, be a highly committed team player, a proactive self-starter, reliable, and able to be flexible in a changing environment.


Responsibilities

Check-in patients upon arrival, ensuring accurate and up-to-date information

Schedule appointments

Answer phone calls and address patient inquiries or concerns

Verify insurance coverage

Collect patient payments and provide receipts

Collaborate with care teams to ensure smooth patient flow and efficient operations

Triages calls, working closely with physician and/or assigned staff member in responding to all calls in a timely fashion.

Develop great patient relationships and high-quality patient experience

Support all relevant EHR work queue patient care support responsibilities.

Register new patients and update existing records with accurate demographic, insurance, and medical information.

Attend training at our Farmington and Plainville locations

Travel between our various sites upon request.


PM22

Requirements

Required Qualifications & Skills

Knowledge of HIPAA regulations and ability to handle sensitive patient information with confidentiality

Experience working as a medical receptionist or in a medical office environment is a plus

Previous customer service or administrative experience in a medical office setting is preferred.

Proficiency in computer applications, including MS Office (Word, Excel) and Electronic Health Record (EHR) systems, Epic experience preferred.

Excellent verbal and written communication skills for interacting with patients and medical staff.

Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Apply