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Service Representative Associate Jobs in Middletown, CT

Midas

Customer Service Representative

Branford, CT · On-site

$18 - $22/hr

Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas Customer Service Representative, you will be performing the following duties:

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Service Representative Associate information

See Middletown, CT salary details

$10

$22

$41

How much do service representative associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service representative associate in Middletown, CT is $22.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $25.34 per hour, depending on experience, location, and employer.

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

What is the role of a service representative associate?

A service representative associate is responsible for assisting customers by answering inquiries, resolving issues, and providing product or service information. They often work in call centers or customer service environments, utilizing communication skills and company tools to ensure customer satisfaction.

How to become a Service Representative Associate?

To become a Service Representative Associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or sales can be beneficial, and some employers may require familiarity with specific tools or software. Certification is not usually mandatory but can enhance job prospects.

What cities near Middletown, CT are hiring for Service Representative Associate jobs?

Cities near Middletown, CT with the most Service Representative Associate job openings:

Service Representative Associate jobs near you
Infographic showing various Service Representative Associate job openings in Middletown, CT as of August 2026, with employment types broken down into 50% Full Time, 17% Part Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,182 per year, or $22.7 per hour.

Customer Service Representative Part Time

Tailored Brands Inc

Manchester, CT • On-site

$16.25 - $22.25/hr

Other

Re-posted 7 days ago

Tailored Brands rating

6.8

Company rating: 6.8 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

27th of 104 rated fashion retailers

Job description

Customer Service Representative

For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family.

We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best.

We Have Immediate Openings – Start Right Away!

  • Competitive hourly rates
  • Flexible schedules to meet your availability!
  • Tuition reimbursement
  • Generous employee discount on first purchase
  • Ongoing discounts on purchase made at any Tailored Brands store.

What You Bring:

  • Customer service – or as we call it – culture of customer-obsession by being customer-ready and delivering a world-class experience every day.
  • Desire to learn and adapt to new programs.
  • Ability to work well and consult with associates at all levels and contribute to a positive work environment.

Customer Service Representatives are responsible for all aspects of the customer experience with multiple responsibilities, but not limited to:

  • Handling and accurately following standard operating procedures for all customer purchases, returns, exchanges, store credits and discounted transactions along with properly securing cash and other negotiable documents.
  • Incorporating suggestive selling techniques when assisting customers and responding to any customer inquiries and needs.
  • Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintenance of floor stock and fitting room areas.
  • Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements

Physical Requirements:

  • Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

What Tailored Brands employees say

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