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Service Representative Associate Jobs in Ridgefield, CT

Northeastern Appliance

Customer Service Rep

Peekskill, NY · On-site

$16.75 - $22.75/hr

Our Customer Service Representative will act as a liaison of Northeastern Appliance Service ... Qualifications Minimum Associate's Degree, Bachelors preferred. Experience in the customer service ...

New

VCA Animal Hospitals

Client Service Representative

Danbury, CT · On-site

$16.25 - $22.25/hr

The CSR is the pivot around which the hospital operates and is responsible for: • Customer ... If you are a current associate, you will need to apply through our internal career site. Please log ...

Nan McKay & Associates

Customer Service Rep

Bridgeport, CT · On-site

$16.25 - $22.25/hr

Customer Service Representative The position duties include a wide range of activities related to providing customer service to Housing Choice Voucher (HCV) participants and HCV owners, and other ...

New

New England Oil Co

Warehouse-CSR

Stamford, CT · On-site

The Warehouse Customer Service Representative (Warehouse-CSR) plays a critical role in ensuring ... Associate degree or higher in business, logistics, or related field. * Experience with warehouse ...

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All JobsService Representative Associate JobsService Representative Associate Jobs in Ridgefield, CT

Service Representative Associate information

See Ridgefield, CT salary details

$10

$22

$40

How much do service representative associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for service representative associate in Ridgefield, CT is $22.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $24.90 per hour, depending on experience, location, and employer.

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

What is the role of a service representative associate?

A service representative associate is responsible for assisting customers by answering inquiries, resolving issues, and providing product or service information. They often work in call centers or customer service environments, utilizing communication skills and company tools to ensure customer satisfaction.

How to become a Service Representative Associate?

To become a Service Representative Associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or sales can be beneficial, and some employers may require familiarity with specific tools or software. Certification is not usually mandatory but can enhance job prospects.
What cities near Ridgefield, CT are hiring for Service Representative Associate jobs? Cities near Ridgefield, CT with the most Service Representative Associate job openings:
Service Representative Associate jobs near you

Customer Service Rep

NORTHEASTERN APPLIANCE SERVICE

Peekskill, NY • On-site

$18 - $22/hr

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago

Job description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Paid time off
  • Training & development

Northeastern Appliance Service
Customer Service Representative 
Are you a detail-oriented professional who prides themselves on providing exceptional customer service? At Northeastern Appliance Service, we care deeply about our employees and our customers who have entrusted us with the care of their appliances, and we are focused on providing the best customer experience. Northeastern Appliance Service is the premier service company for the Sub-Zero, Wolf, and Cove family of luxury appliances. We are looking for a detail-oriented and friendly Customer Service Representative to join our team.
Our Customer Service Representative will act as a liaison of Northeastern Appliance Service, providing product and service information to clients and resolving any emerging issues that clients may face with accuracy and efficiency. They will be responsible for accounts receivable related functions including submitting warranty claims, as well as scheduling technician calls and handling all customer service. At Northeastern Appliance Service, we focus on ensuring exemplary service standards. We respond efficiently to client inquiries and maintain a high degree of customer satisfaction.
Reporting to the Office Manager, the Customer Service Representative will provide targeted support to Northeastern Appliance Service in meeting customer service expectations.
Responsibilities
  • Manage incoming customer calls.
  • Identify and assess clients' needs or concerns.
  • Build sustainable relationships and confidence through transparent and interactive communication.
  • Bookkeeping/maintaining accounts and records.
  • Submit warranty claims.
  • Follow communication procedures and policies within company guidelines.
  • Schedule service calls ensuring efficient routes for field technicians.
Requirements
  • Some previous experience as a client service representative.
  • Strong verbal communication and active listening skills.
  • Ability to manage time effectively.
  • Independent thinker with the foresight to get to the root of a problem.
  • Must possess sound judgment.
  • Ability to multitask and prioritize.
Qualifications
  • Minimum Associate's Degree, Bachelors preferred.
  • Experience in the customer service industry (willing to train a motivated individual).
  • Strong organizational and interpersonal skills.
  • Excellent oral and written communication skills.
  • Maintain professionalism under pressure.
  • Demonstrate a high level of attention to detail.
Job Type: Full-time
Benefits:
  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off
Shift:
  • 8 hour shift
  • Day shift
Ability to commute/relocate:
  • Peekskill, NY 10566: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person