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Service Representative Associate Jobs in Middletown, CT

Vixxo

Customer Service Representative

Hartford, CT · On-site

$16.25 - $22/hr

Our team of 1,000+ associates operate out of 15 service centers throughout the US and Canada and ... The Customer Service Representative acts as a liaison between clients and Vixxo to ensure decisions ...

Vixxo

Customer Service Representative

Hartford, CT

$16.25 - $22/hr

Our team of 1,000+ associates operate out of 15 service centers throughout the US and Canada and ... The Customer Service Representative acts as a liaison between clients and Vixxo to ensure decisions ...

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Showing results 21-40

All JobsService Representative Associate JobsService Representative Associate Jobs in Middletown, CT

Service Representative Associate information

See Middletown, CT salary details

$10

$22

$41

How much do service representative associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for service representative associate in Middletown, CT is $22.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $25.34 per hour, depending on experience, location, and employer.

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

What is the role of a service representative associate?

A service representative associate is responsible for assisting customers by answering inquiries, resolving issues, and providing product or service information. They often work in call centers or customer service environments, utilizing communication skills and company tools to ensure customer satisfaction.

How to become a Service Representative Associate?

To become a Service Representative Associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or sales can be beneficial, and some employers may require familiarity with specific tools or software. Certification is not usually mandatory but can enhance job prospects.

What cities near Middletown, CT are hiring for Service Representative Associate jobs?

Cities near Middletown, CT with the most Service Representative Associate job openings:

Service Representative Associate jobs near you
Infographic showing various Service Representative Associate job openings in Middletown, CT as of August 2026, with employment types broken down into 50% Full Time, 17% Part Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $47,182 per year, or $22.7 per hour.

Customer Service Representative

Candlewick Kennels

Glastonbury, CT • On-site

$16 - $21.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Customer Service Representative
Love people and pets? Join our team and be the welcoming face of our luxury pet resort.
We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members.
Who We Are
NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.
At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
What You'll Do
As a Pet Host, you are the first and last impression of our resort. You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared for.
Your responsibilities include:
  • Greeting clients, pets, and vendors warmly
  • Managing check-ins and check-outs
  • Booking boarding, daycare, grooming, and training reservations
  • Answering phones, emails, and voicemails promptly
  • Processing payments and balancing transactions
  • Obtaining and verifying vaccination records
  • Managing waitlists during peak seasons
  • Recommending services and activity packages that meet client needs
  • Communicating pet updates and concerns to leadership
  • Keeping lobby and front areas clean and safe
You'll also jump in to help the team when needed - which may include handling pets, cleaning up occasional messes, and staying flexible in a fast-paced environment.
What We're Looking For
We're seeking someone who is:
  • Friendly, confident, and professional
  • Detail-oriented and organized
  • Comfortable multitasking in a busy lobby
  • Strong with phones, scheduling, and computer systems
  • Comfortable giving tours, recommending services, selling packages, upselling services and promoting memberships.
  • Calm and solution-focused when handling customer concerns
  • Passionate about dogs and cats
You must be able to:
  • Work weekends and holidays
  • Stand, walk, bend, and lift up to 60 lbs
  • Work in a busy, sometimes noisy environment
  • Handle dogs of all sizes safely
Equal Opportunity Employer
NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.
If you love customer service, enjoy staying busy, and want to work somewhere that celebrates pets every day - we'd love to meet you.
Work schedule
  • Monday to Friday
  • Weekend availability
  • Holidays
Supplemental pay
  • Tips
Benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Employee discount
  • Paid training
  • Paid time off
  • Life insurance
  • 401(k)
  • 401(k) matching
  • Flexible schedule
  • Disability insurance
  • Referral program

Apply