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Service Representative Associate Jobs in Idaho (NOW HIRING)

Ed Staub

Customer Service Representative

Mccall, ID

$18/hr

The Customer Service Representative will assist in protecting the company's image and reputation ... Associates or Bachelor's Degree is preferred • 1+ years of customer service experience • ...

Covenanthealth

PATIENT SERVICE REPRESENTATIVE

Lewiston, ID · On-site

$16.89 - $23.25/hr

The Patient Service Representative is an ambassador and point of contact for practices and patients ... High school diploma or GED required; associate degree preferred. * Minimum of one-year, direct ...

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Service Representative Associate information

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

How to become a Service Representative Associate?

To become a Service Representative Associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or sales can be beneficial, and some employers may require familiarity with specific tools or software. Certification is not usually mandatory but can enhance job prospects.

What is the role of a Service Representative Associate?

A Service Representative Associate is responsible for assisting customers with inquiries, resolving issues, and providing product or service information. They often work in call centers or customer service environments, utilizing communication skills and company tools to ensure customer satisfaction.

What are the most commonly searched types of Service Representative jobs in Idaho?

The most popular types of Service Representative jobs in Idaho are:

Service Representative Associate jobs near you

Customer Service Representative

Mccall, ID • On-site

Ed Staub & Sons Petroleum, Inc
Oil and Gas Extraction • 51 - 200 employees
Learn more about Ed Staub & Sons Petroleum, Incexternal

$18/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 20 days ago

Job description

Job Summary
Ed Staub & Sons Petroleum, Inc. is seeking a highly motivated and experienced Customer Service Representative to join our team! This position is a Full Time, hourly role based out of our McCall, Idaho office. The Customer Service Representative will assist in protecting the company's image and reputation, while providing excellent service and experiences to our customers.
Compensation & Benefits
• Pay Rate: $18 and up depending experience
• Medical, Dental and Vision insurance
• Paid Vacation and Holidays
Responsibilities
• Respond to customer inquiries and requests in a timely and professional manner
• Record, update and track customer information
• Handle, resolve, and document customer complaints and concerns
• Provide troubleshooting to customers where it is appropriate
• Assist customers in executing their orders
• Support sales staff and technical staff in achieving customer service goals
• Build rapport with customers by proactively engaging them with clear and friendly communication
• Protect the company’s image and reputation
• Process payments
• Maintain customer service databases
Requirements
• High School Diploma; Associates or Bachelor’s Degree is preferred
• 1+ years of customer service experience
• Excellent communication, organizational, and problem-solving skills
• Attention to detail
• Strong IT skills
• Knowledge of customer service software and databases
• Ability to work in a busy and fast-paced environment

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