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Service Representative Associate Jobs in Albany, NY

InnoSource

Customer Service Representative

Troy, NY · On-site

$19/hr

Customer Service Representative Troy, New York Hybrid $19/HR Description Are you ready to launch ... Must have earned a Bachelor's Degree or Associate's Degree to be considered. Why Join Us? * Dynamic ...

VCA Animal Hospitals

Veterinary CSR

Ballston Spa, NY · On-site

$17 - $19/hr

Client Service Representative Do you love animals and want to work at an exciting veterinary ... are a current associate, you need to apply through our internal career site. Please log into ...

VCA Animal Hospitals

Veterinary CSR

Ballston Spa, NY · On-site

$17 - $19/hr

Client Service Representative Do you love animals and want to work at an exciting veterinary ... are a current associate, you need to apply through our internal career site. Please log into ...

Primo Brands

Filtration Service Representative

NY · On-site

$23/hr

The Filtration Service Representative position is responsible for the installation and repairs of ... At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our ...

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All JobsService Representative Associate JobsService Representative Associate Jobs in Albany, NY

Service Representative Associate information

See Albany, NY salary details

$10

$22

$40

How much do service representative associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for service representative associate in Albany, NY is $22.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $24.81 per hour, depending on experience, location, and employer.

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

How to become a Service Representative Associate?

To become a Service Representative Associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or sales can be beneficial, and some employers may require familiarity with specific tools or software. Certification is not usually mandatory but can enhance job prospects.

What is the role of a Service Representative Associate?

A Service Representative Associate is responsible for assisting customers with inquiries, resolving issues, and providing product or service information. They often work in call centers or customer service environments, utilizing communication skills and company tools to ensure customer satisfaction.

What cities near Albany, NY are hiring for Service Representative Associate jobs?

Cities near Albany, NY with the most Service Representative Associate job openings:

Service Representative Associate jobs near you
Infographic showing various Service Representative Associate job openings in Albany, NY as of June 2026, with employment types broken down into 58% Full Time, and 42% Part Time. Highlights an 100% In-person job distribution, with an average salary of $46,265 per year, or $22.2 per hour.

Customer Service Representative

Albany, NY • On-site

Raymour & Flanigan
Retail • 5 - 10K employees

6.3

Company rating: 6.3 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

39th of 63 rated furniture retailers

Recommended by students

Respectful managers

Uninterrupted breaks

Learn more about Raymour & Flaniganexternal

$16 - $21.50/hr

Other

Medical, Retirement

Posted 21 days ago

Job description

Customer Service Representative

With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most competitive and comprehensive compensation packages in the furniture industry. This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more!

As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.

What we need from you is:

  • Consistently to provide genuine, friendly, personable and professional service.
  • Effective communication, interpersonal and organizational skills in person and on the phone.
  • Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
  • Proactively resolve escalated customer issues.
  • Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.
  • Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.

Raymour & Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.

Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.

Raymour & Flanigan proudly supports a drug and smoke free work environment.

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