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Virtual Service Representative Jobs (NOW HIRING)

Virtual Customer Service Representative

$16.50 - $22.25/hr

Virtual Customer Service Representative At Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions. We offer flexible ...

Interactive MSR

Anchorage, AK · On-site

$22.60 - $31.75/hr

Interactive Member Service Representative (IMSR) Credit Union 1 is looking for a tech-savvy and ... Serving as the primary point of contact in a virtual branch environment, this role performs a full ...

Virtual Customer Service Representative Position: Virtual Customer Service Representative Languages: English, and Spanish Location: Colombia (Remote) At Whizz, our mission is to revolutionize ...

Interactive MSR

Anchorage, AK · On-site

$22.60 - $31.75/hr

... Representative (IMSR) to join our team! Our IMSR's delivers exceptional, accurate, and efficient ... Digital & Virtual Service Delivery * Educate members on the use and benefits of ITMs and digital ...

Interactive MSR

Anchorage, AK · On-site

$21.38 - $30/hr

... Representative (IMSR) to join our team! Our IMSR's delivers exceptional, accurate, and efficient ... Digital & Virtual Service Delivery * Educate members on the use and benefits of ITMs and digital ...

Interactive MSR

Anchorage, AK · On-site

$22.60 - $31.75/hr

... Representative (IMSR) to join our team! Our IMSR's delivers exceptional, accurate, and efficient ... Digital & Virtual Service Delivery * Educate members on the use and benefits of ITMs and digital ...

VIRTUAL Customer Service Rep

$16.50 - $22.25/hr

... representatives may receive: * Company-supported life insurance * Accidental death coverage ... Weekly virtual workshops * Leadership conventions * Ongoing coaching * Advanced technology and ...

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Virtual Service Representative information

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How much do virtual service representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for virtual service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How to become a virtual service representative with no experience?

To become a virtual service representative with no experience, focus on developing strong communication and customer service skills, which can be gained through online courses or volunteering. Many employers offer entry-level positions that provide on-the-job training, so applying to these roles and demonstrating a willingness to learn can help you start in this field.

What is a virtual service representative?

A virtual service representative is a customer support professional who provides assistance remotely, often through phone, email, or live chat. They handle inquiries, resolve issues, and support clients without being physically present in an office, typically using communication tools and customer management software.

What cities are hiring for Virtual Service Representative jobs?

Cities with the most Virtual Service Representative job openings:

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The most popular types of Service Representative jobs are:

What states have the most Virtual Service Representative jobs?

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For Virtual Service Representative jobs, the most frequently searched job titles are:

Virtual Customer Service Representative

Remote

WHIZZ
Consumer Goods and Commercial Equipment Rental Services • 11 - 50 employees

$16.50 - $22.25/hr

Other

Posted 10 days ago


Job description

Virtual Customer Service Representative

At Whizz, our mission is to revolutionize transportation for delivery drivers by providing reliable and convenient e-mobility solutions. We offer flexible vehicle ownership options to make e-mobility accessible and empower our customers to succeed.

As Whizz continues to grow, we are looking for a Virtual Customer Service Representative who will support customers visiting our locations remotely through a live video connection.

In this role, you will assist customers through a monitor installed at our locations. When customers arrive, they will be able to connect with you via a live video connection, where you will guide them, answer questions, and help resolve common service requests.

Your goal will be to provide fast, friendly, and clear assistance, ensuring that customers receive the same level of service as if a representative were physically present at the location.

Responsibilities

New customers:

  • Help customers choose the right bike, battery, accessories, and services
  • Explain bike features, subscription plans, and pricing
  • Assist customers with signing up, creating accounts, and completing payments
  • Use sales techniques to convert potential customers into subscribers

Existing customers:

  • Support customers with subscription questions, payments, and account issues
  • Help customers troubleshoot basic bike or service issues remotely
  • Coordinate service requests and follow-ups with the operations team
  • Address customer concerns and objections while maintaining a high level of satisfaction

Customer communication:

  • Provide clear, accurate, and friendly communication to customers
  • Coordinate with internal teams via chat and messaging tools to resolve customer requests
  • Build trust and long-term relationships with our rider community

Whizz logo

About Whizz

Sourced by ZipRecruiter

Industry

Consumer goods and commercial equipment rental services

Company size

11 - 50 Employees

Headquarters location

New York, NY, US

Year founded

2022

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