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Virtual Service Representative Jobs (NOW HIRING)

CHI Health Clinic

$16.42 - $23.19/hr

Job Summary and Responsibilities As our Patient Service Rep PCC (Patient Contact Center), you will ... virtual services, CHI Health Clinic delivers more options and better access so you can spend time ...

LifeMD

Customer Service Representative

Greenville, SC · On-site

$22.50/hr

LifeMD is a leading digital healthcare company committed to expanding access to virtual care ... We are looking for a Customer Service Representative to serve as the face of our Virtual Patient ...

CHI Health Clinic

$16.42 - $23.19/hr

As our Patient Service Rep PCC (Patient Contact Center), you will serve as the crucial first point ... virtual services, CHI Health Clinic delivers more options and better access so you can spend time ...

CHI Health Clinic

Patient Service Rep PCC

Omaha, NE · Remote

$16.42 - $23.19/hr

As our Patient Service Rep PCC (Patient Contact Center), you will serve as the crucial first point ... virtual services, CHI Health Clinic delivers more options and better access so you can spend time ...

CHI Health Clinic

Patient Service Rep PCC

Omaha, NE · On-site +1

$16.42 - $23.19/hr

As our Patient Service Rep PCC (Patient Contact Center), you will serve as the crucial first point ... virtual services, CHI Health Clinic delivers more options and better access so you can spend time ...

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How much do virtual service representative jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for virtual service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
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Virtual Service Representative jobs near you

Patient Service Rep PCC

CHI Health Clinic

Remote

$16.42 - $23.19/hr

Full-time

Posted 21 days ago

Job description


Job Summary and Responsibilities

As our Patient Service Rep PCC (Patient Contact Center), you will serve as the crucial first point of contact for our patients, embodying compassionate care and effective communication aligned with Healing and Humankindness. This role is central to providing exceptional patient experience by accurately and promptly addressing inquiries and facilitating access to healthcare services, directly contributing to the well-being of our community members.

Every day you will manage a high volume of calls, emails, and other communication channels, expertly scheduling and registering patient appointments for multiple providers while adhering to specific guidelines and clinical decision trees. You'll provide essential information about services, addresses, and other departments, process requests efficiently and accurately, and update patient demographics and insurance. Your ability to leverage independent knowledge to determine appointment types and urgency, and to escalate complex issues, ensures that patients are connected with the appropriate resources swiftly and seamlessly.

To be successful in this healthcare customer service role, you will need demonstrable skills in customer service excellence, including active listening, problem-solving, and the ability to remain calm in stressful situations. Strong computer skills, keyboarding proficiency, and excellent oral and written communication are essential. Experience with computer systems including web-based applications is required, enabling you to effectively navigate our appointment management and electronic health record systems to deliver a caring and connected patient experience  at all times

Job Requirements

Required

  • Must be local to Omaha Area. 
  • Mandatory onsite training for 6 weeks prior to working fully remote.
  • High School GED or equivalent and Experience with computer systems, including web based applications, upon hire
Where You'll Work

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

Qualifications:

Required

  • Must be local to Omaha Area. 
  • Mandatory onsite training for 6 weeks prior to working fully remote.
  • High School GED or equivalent and Experience with computer systems, including web based applications, upon hire
Employment Type: Full Time

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