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Virtual Service Representative Jobs in Boise, ID

dbi

Alterations Customer Service Representative

Boise, ID · On-site

$15.25 - $20.75/hr

The Alterations Customer Service Representative (CSR) is a critical role for the successful ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

dbi

Alterations Customer Service Representative

Boise, ID

$15.25 - $20.75/hr

The Alterations Customer Service Representative (CSR) is a critical role for the successful ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

dbi

Alterations Customer Service Representative

Boise, ID

$15.25 - $20.75/hr

The Alterations Customer Service Representative (CSR) is a critical role for the successful ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

Sharecare

Lead Customer Service Rep

Boise, ID · On-site

Our comprehensive and data-driven virtual health platform is designed to help people, providers ... Serving as a resource and assisting the team of Customer Service Representatives (CSR's) with ...

HMG Careers

Sales Representative Remote

Boise, ID · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Meridian, ID · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Representative Remote

Nampa, ID · Remote

$69K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

United Site Services

Territory Rep

Meridian, ID · On-site

$24/hr

By joining United Site Services, you will be part of an organization that values continuous ... Engage decision-makers regularly through calls, emails, and virtual meetings to strengthen ...

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Virtual Service Representative information

See Boise, ID salary details

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How much do virtual service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for virtual service representative in Boise, ID is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.90 per hour, depending on experience, location, and employer.

How to become a virtual service representative with no experience?

To become a virtual service representative with no experience, focus on developing strong communication and customer service skills, which can be gained through online courses or volunteering. Many employers offer entry-level positions that provide on-the-job training, so applying to these roles and demonstrating a willingness to learn can help you start in this field.

What is a virtual service representative?

A virtual service representative is a customer support professional who provides assistance remotely, often through phone, email, or live chat. They handle inquiries, resolve issues, and support clients without being physically present in an office, typically using communication tools and customer management software.
Virtual Service Representative jobs near you

Alterations Customer Service Representative

dbi

Boise, ID • On-site

$15.25 - $20.75/hr

Full-time

Re-posted 2 days ago

Job description

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. The (CSR) is responsible for providing an A+ customer experience to David’s Bridal customers S/he reports to the Store Manager. The Alterations CSR is responsible for task that may include welcoming and servicing customers, making appointments, answering phones, pressing garments, and/or ensuring that items are ready for pickups.
Essential Job Functions:

  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver five-star customer experience.
  • Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Effectively communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alterations services and personalization options.
  • Maintain store-standards (clean, organized, promotional readiness, store recovery) to support a flawless shopping experience.
  • Maintain high dress code standards as required by the Dress Code policy.
  • Greet and escort all alterations customers to and from alterations for appointments.
  • Press, steam, and spot clean all merchandise.
  • Follows quality control guidelines and inspects all garments altered/steamed/pressed to verify pristine condition before final delivery to customer.
  • Build long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Support inventory management by processing special orders, pick-ups and first quality standards for all merchandise.
  • Supports all cash wrap behaviors and processes transactions with accuracy to make sure every customer feels celebrated.
  • Seeks assistance from the Alterations Manager to address customer issues that s/he is not able to resolve.
  • Maintains a clean and well-organized alterations room.
  • Performs duties and tasks as assigned by store management.

Physical Demands:

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; ability to bend, twist and stand; move throughout the store; and talk to and hear customers. Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls. Manual dexterity to sew an perform fittings to David’s Bridal standards, as needed. Ability to lift/and or move up to 10 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices and phones for long periods of time.

Education & Credentials:

  • High school diploma or equivalent degree
  • 1-2 years prior retail experience in an apparel or specialty store environment.
  • Prior sewing experience is helpful.
  • Prior experience with computerized POS (Point of Sale) system

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