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Service Representative Associate Jobs in North Dakota

Pearson

Associate, Customer Service

Bismarck, ND · On-site

$14.25 - $19.50/hr

SUMMARY The Customer Service Representative - Continuing Education is responsible for generating approval, denial, and renewal letters for courses and providers, distributing these notices via email.

New

Circle K Stores, Inc.

Team Member

West Fargo, ND · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Circle K Stores, Inc.

Team Member

Stanley, ND · On-site

$14.50 - $19.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

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Service Representative Associate information

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

How to become a Service Representative Associate?

To become a Service Representative Associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or sales can be beneficial, and some employers may require familiarity with specific tools or software. Certification is not usually mandatory but can enhance job prospects.

What is the role of a Service Representative Associate?

A Service Representative Associate is responsible for assisting customers with inquiries, resolving issues, and providing product or service information. They often work in call centers or customer service environments, utilizing communication skills and company tools to ensure customer satisfaction.
Service Representative Associate jobs near you

Telephone Customer Service Representative

Bismarck, ND • On-site

Bismarck Rural Fire Department
See more jobs at Bismarck Rural Fire Departmentexternal

$15.75 - $21.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

Telephone Customer Service Representative

The goal of Bismarck Motor Company is to be an industry leader in providing unmatched quality automotive products and services. We will constantly strive to meet the changing needs of our customers. Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. Together, we will set and continually improve sales, service and operational standards. It is our mission to exceed our customers' and employees' expectations, and maintain their loyalty for a lifetime.

Job Description

The role:

As a Telephone Customer Service Representative the responsibilities include generating and overseeing appointments for sales and service prospects from incoming phone call leads. The ability to respond to inbound phone call inquiries to develop customer trust and generate customer visits to our dealership. Following up with customers to ensure satisfaction and produce referrals. The Representative interacts daily with the Sales Managers, Sales Associates, Service Advisors, staff members and customers. Telephone performance and accountable for call volume is key.

Prior Call center/sales experience preferred but not required. Must be comfortable speaking on the phone to customers and answering a high volume of calls.

Please apply at Honda of Bismarck today or apply online! Join our Team!!

Qualifications

The musts:

  • Teamwork approach and positive can do attitude
  • Outstanding communication skills
  • Professional appearance and work ethic
  • Successful completion of pre-employment assessment, criminal background check and drug testing.
Additional Information

All your information will be kept confidential according to EEO guidelines.

The perks we offer:

  • Benefits package with Health, Dental, Vision, Allstate & 4% Retirement Contributions
  • Paid sick and vacation leave
  • Free coffee, tea, soda, water--all the hydration you need!
  • Ongoing education
  • Logo apparel clothing discounts
  • Parts, Service & Vehicle purchase discounts
  • State-of-the-Art Facilities and technology
  • Employee car wash at unbelievable price
  • Free lunch on Saturday's
  • Unpredictable appearance of goodies and food
  • Company BBQ's & Parties that you won't want to miss!

Our employee promises:

  • Unconditional dedication to excellence
  • Respecting the uniqueness of every individual
  • Giving back to your community
  • Encouraging you to make a difference
  • Honesty & integrity in all decisions
  • Championing your lifelong learning
  • Supporting you and your family

Apply