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Service Representative Associate Jobs in Iowa (NOW HIRING)

Customer Service Representative

Clinton, IA

$15.25 - $20.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Representative

Clinton, IA

$15.25 - $20.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... Sales associate or cashiering experience * High school diploma or equivalent * Motivation to ...

Customer Service Rep

Washington, IA · On-site

$14.25 - $19.25/hr

Job Summary As a Customer Service Representative I (CSR I), you are responsible for assisting ... Associate's Degree or equivalent combination of education and experience. * Proficiency in SAP or ...

Customer Service Rep

Washington, IA · On-site

$15.63 - $20.34/hr

Job Summary As a Customer Service Representative I (CSR I), you are responsible for assisting ... Associate's Degree or equivalent combination of education and experience. * Proficiency in SAP or ...

Customer Service Rep

Washington, IA

$14.25 - $19.25/hr

Job Summary As a Customer Service Representative I (CSR I), you are responsible for assisting ... Associate's Degree or equivalent combination of education and experience. * Proficiency in SAP or ...

Customer Service Rep

Manchester, IA · On-site

$14.50 - $19.75/hr

Job Summary As a Customer Service Representative I (CSR I), you are responsible for assisting ... Associate's Degree or equivalent combination of education and experience. * Proficiency in SAP or ...

Customer Service Rep

Manchester, IA

$14.50 - $19.75/hr

Job Summary As a Customer Service Representative I (CSR I), you are responsible for assisting ... Associate's Degree or equivalent combination of education and experience. * Proficiency in SAP or ...

Customer Service Rep

Washington, IA · On-site

$14.25 - $19.25/hr

Job Summary As a Customer Service Representative I (CSR I), you are responsible for assisting ... Associate's Degree or equivalent combination of education and experience. * Proficiency in SAP or ...

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Service Representative Associate information

Is a CSA job stressful?

A Service Representative Associate role can be stressful due to handling customer inquiries, resolving issues, and meeting performance targets. The job often requires strong communication skills, patience, and the ability to manage high call volumes or customer complaints, which can contribute to stress levels.

How can I make 2000 a week working from home?

A Service Representative Associate can increase earnings by working additional hours, handling high-volume customer interactions, or taking on specialized roles that offer higher pay. Developing strong communication skills and gaining relevant certifications can also help qualify for higher-paying opportunities within remote customer service roles.

What is the difference between Service Representative Associate vs Customer Service Representative?

AspectService Representative AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, banking, healthcare settingsCall centers, retail stores, banks, healthcare facilities
Employer & Industry UsageCommon in retail, banking, healthcare, telecomWidespread across customer-facing industries
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched as a similar customer service role

Service Representative Associates and Customer Service Representatives share similar roles in assisting customers, often working in call centers or retail environments. The main difference lies in job titles used by employers, with Service Representative Associate sometimes indicating a slightly junior or support-focused position. Both roles require comparable skills and certifications, making them interchangeable in many contexts.

What is the job description of a service associate?

A Service Representative Associate is responsible for assisting customers with inquiries, processing transactions, and resolving issues related to products or services. They often work in retail, banking, or customer service environments, utilizing communication skills and sometimes specific tools or systems to ensure customer satisfaction.

What jobs pay 4000 a week without a degree?

Service Representative Associates typically do not earn $4,000 weekly without specialized skills or experience. High-paying roles that can reach this level often include sales, real estate, or certain skilled trades, which may require certifications or extensive experience rather than a degree. These roles often involve commission, bonuses, or performance-based pay structures.
Clinic Business Representative Associate

Clinic Business Representative Associate

Allina Health

Coon Rapids, IA • On-site

$19.61 - $26.70/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Allina Health rating

7.8

Company rating: 7.8 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

132nd of 885 rated healthcare providers


Job description

Location Address:
11850 Blackfoot St NWSuite 450Coon Rapids, MN 55433-2578
Date Posted:
July 02, 2026
Department:
62742500 Orthopedic Surgery
Shift:
Day (United States of America)
Shift Length:
8 hour shift
Hours Per Week:
40
Union Contract:
Non-Union-NCT
Weekend Rotation:
None
Job Summary:
Deliver exceptional customer service where it matters most-at the start of every patient's care journey. As the first point of contact as a Clinic Business Representative Associate, you'll create a welcoming experience while ensuring accurate, efficient registration that sets the tone for quality care. Ready to make every interaction count and build a career with purpose? Join our team today!
Key Position Details:
  • 1.0 FTE (80 hours per two-week pay period)
  • 8-hour day shifts
  • No weekends
  • This position will support Coon Rapids and Brooklyn Park Ortho clinics

Job Description:
Responsible for greeting and welcoming patients to Allina at in person appointments, or by providing support by phone. Provides a standard registration process by collecting demographic and financial data and enters information into electronic medical record.
Principle Responsibilities
  • Greets, welcomes, and performs the registration process with patients in person or by phone
    • Appropriately utilizes all tools, resources, and procedures to conduct patient check-in, which includes interviewing patients to collect demographic and insurance information, providing patients with appointment specific forms, and obtaining necessary and appropriate documentation.
    • Assists patients with telephone encounters.
    • Identifies key words to initiate appropriate responses and de-escalation techniques as needed.
    • Directs patients to appointment or procedure.
  • Collects co-pays and/or remaining balances
    • Obtains signatures from patients as needed.
    • Responds to questions regarding financial assistance programs.
    • Performs the End of Day reconciliation process.
    • May participate in the prescription refill order process as appropriate and in scope for position.
  • Manages and organizes the patient care lobby (or lobbies) and provides other department support
    • Cleans and disinfects the lobby and check-in area(s), wheelchairs, stair wells, door handles, clipboards, and elevator keys throughout the day.
    • Unpacks and restocks supplies, file cabinet(s) and other clinic resources such as brochures and business cards, makes copies of documents as needed.
    • May schedule appointments and/or help with other office communication needs such as answering and transferring calls, handling messages and paging necessary parties.
    • Performs weekly downtime check.
    • Active participation in staff meetings.
  • Other duties as assigned.

Required Qualifications
  • Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description
  • 1 year of basic computer skills

Preferred Qualifications
  • Associate's or Vocational degree
  • 0 to 2 years of experience with Microsoft Office products (Word, Outlook, and Excel)
  • 0 to 2 years of customer service, clerical, or other business office environment experience
  • 0 to 2 years of medical terminology knowledge

Physical Demands
  • Sedentary:
  • Lifting weight up to 10 lbs. occasionally, negligible weight frequently

Pay Range
Pay Range: $19.61 to $26.70 per hour
The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.
Benefit Summary
Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That's why we devote extraordinary resources to help you grow and thrive - not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being - mind, body, spirit and community - of you and your family members.
Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.
In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.
Benefits include:
  • Medical/Dental
  • PTO/Time Away
  • Retirement Savings Plans
  • Life Insurance
  • Short-term/Long-term Disability
  • Voluntary Benefits (vision, legal, critical illness)
  • Tuition Reimbursement or Continuing Medical Education as applicable
  • Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
  • Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.

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