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Service Representative Jobs in Miami, FL (NOW HIRING)

Seaway Plumbing Inc

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Customer Service Representative (CSR)

Princeton, FL · On-site

$17 - $22/hr

Customer Service Representative (CSR) Plumbing & HVAC | Family-Owned | Growth Opportunity Location: Princeton, FL (On-Site) Employment Type: Full-Time Join a company that's building something bigger.

Seaway Plumbing Inc

Be Seen First

Customer Service Representative (CSR)

Princeton, FL · On-site

$17 - $22/hr

Customer Service Representative (CSR) Plumbing & HVAC | Family-Owned | Growth Opportunity Location: Princeton, FL (On-Site) Employment Type: Full-Time Join a company that's building something bigger.

5th HQ

Customer Service Representative

Hollywood, FL

$17 - $18/hr

Customer Service Representative Location: Pembroke Park, FL Schedule: Monday - Friday, 8:00 AM - 5:00 PM Pay: $18 per hour We are seeking a dedicated and customer-focused Customer Service ...

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Showing results 1-20

All JobsService Representative JobsService Representative Jobs in Miami, FL

Service Representative information

See Miami, FL salary details

$11

$22

$37

How much do service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for service representative in Miami, FL is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $26.20 per hour, depending on experience, location, and employer.

What are some common challenges faced by service representatives, and how can they be managed effectively?

Service Representatives often encounter high volumes of customer inquiries, including handling difficult or upset customers. To manage these challenges effectively, it's important to maintain strong communication and problem-solving skills, remain patient, and follow company protocols for escalation when necessary. Building product knowledge and working closely with teammates can also help deliver quick and accurate solutions, creating a more positive experience for both the customer and the representative.

What is the difference between Service Representative vs Customer Service Associate?

AspectService RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may require certifications in specific industriesHigh school diploma typically sufficient
Work EnvironmentCall centers, retail, banking, healthcareRetail stores, call centers, service desks
Employer & Industry UsageCustomer service departments across various industriesRetail, hospitality, telecommunications
Common Search & ComparisonYesYes

Service Representatives and Customer Service Associates often perform similar roles in assisting customers, but Service Representatives may handle more complex inquiries or technical issues, especially in specialized industries. Both roles require strong communication skills and a focus on customer satisfaction, but Service Representatives often have more specialized training or certifications depending on the industry.

What is a service representative?

A service representative provides customer service and information related to a specific product or service for a company. As a service representative, you can work in a number of fields, including retail, utility provision, and the food industry. Your duties revolve around helping solve any issue that a customer may be having. Qualifications for the job depend on the type of industry you wish to work in, but customer service experience and excellent communication skills are crucial for a career as a service representative.

What are the key skills and qualifications needed to thrive as a service representative, and why are they important?

To thrive as a Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is often required. Patience, active listening, and a customer-focused attitude help distinguish top performers in this role. These skills and qualities are crucial for effectively addressing customer inquiries, resolving issues, and ensuring overall satisfaction.
More about Service Representative jobs
What are popular job titles related to Service Representative jobs in Miami, FL? For Service Representative jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Service Representative jobs in Miami, FL look for? The top searched job categories for Service Representative jobs in Miami, FL are:
Service Representative jobs near you
Infographic showing various Service Representative job openings in Miami, FL as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $45,824 per year, or $22 per hour.

Customer Service Representative job

Apply for the Customer Service Representative job

Miami, FL • On-site

$15.25 - $20.75/hr

Full-time

Medical, Retirement, PTO

Posted 4 days ago

Job description

Join Our Team as a Customer Service Representative at Dunns Josephine Hotel!

Are you passionate about creating memorable guest experiences? Do you thrive in a fast-paced, people-focused environment? If so, Dunns Josephine Hotel in sunny Miami, FL, is looking for you! We’re seeking a friendly and dedicated Customer Service Representative to be the face of our hotel and ensure every guest feels right at home.

About Us

At Dunns Josephine Hotel, we pride ourselves on offering a warm, welcoming, and luxurious stay for all our guests. Located in the heart of Miami, we blend modern comfort with personalized service to create unforgettable experiences. Our team is the backbone of our success, and we’re excited to welcome a new member to our growing family.

What You’ll Be Doing

As a Customer Service Representative, you’ll play a key role in ensuring our guests have a seamless and enjoyable stay. Your responsibilities will include:
- Greeting guests with a smile and assisting with check-ins and check-outs.
- Answering guest inquiries and resolving any issues promptly and professionally.
- Providing information about hotel amenities, local attractions, and services.
- Handling reservations and ensuring accurate record-keeping.
- Collaborating with other team members to maintain our high standards of service.

What We’re Looking For

We’re excited to meet candidates who bring enthusiasm and a guest-first mindset to the table. While no prior experience is required, here’s what we value:
- Excellent communication and interpersonal skills.
- A positive attitude and the ability to stay calm under pressure.
- Strong organizational skills and attention to detail.
- A team player who’s eager to contribute to a collaborative environment.

What We Offer

At Dunns Josephine Hotel, we believe in taking care of our team as much as we take care of our guests. Here are some of the benefits you’ll enjoy:
- 401K to help you plan for your future.
- Healthcare to keep you and your family covered.
- Paid Time Off (PTP) so you can recharge and relax.

Why Join Us?

At Dunns Josephine Hotel, we’re more than just a workplace—we’re a community. We value teamwork, integrity, and a commitment to excellence. Joining our team means becoming part of a supportive and welcoming environment where your contributions truly make a difference.

Ready to Apply?

If you’re ready to take the next step in your career and join a team that’s passionate about hospitality, we’d love to hear from you! Apply today and let’s create unforgettable guest experiences together at Dunns Josephine Hotel.

Apply