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Regional Service Manager Jobs (NOW HIRING)

Regional Service Manager

Rochester, NY · On-site

$80K - $85K/yr

Regional Service Manager Role Are you a hands-on maintenance leader who enjoys supporting teams, elevating standards, and strengthening maintenance execution across communities? Join Morgan ...

The Regional Service Manager is responsible for overseeing all service operations across multiple HVAC business units within the Southeastern Massachusetts and Rhode Island regions. This role drives ...

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Regional Service Manager information

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$39.5K

$77.8K

$128K

How much do regional service manager jobs pay per year?

As of Jul 13, 2026, the average yearly pay for regional service manager in the United States is $77,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $91,500.00 per year, depending on experience, location, and employer.

How does a Regional Service Manager typically balance overseeing multiple service locations while ensuring consistent quality standards?

A Regional Service Manager is responsible for managing several service sites, which often requires frequent travel and strong communication skills to maintain consistency across locations. They implement standardized processes, conduct regular site visits, and use performance metrics to monitor each team's effectiveness. Collaborating closely with local managers, they address challenges promptly and facilitate training to uphold company standards. This role demands adaptability and proactive problem-solving to ensure each branch delivers high-quality service while meeting regional goals.

What is the role of a regional service manager?

A regional service manager oversees the delivery of services within a specific geographic area, ensuring customer satisfaction, managing service teams, and meeting performance targets. They coordinate operations, implement policies, and often require strong leadership, communication, and problem-solving skills to optimize service quality across multiple locations.

What is the difference between Regional Service Manager vs Service Technician?

AspectRegional Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and industry certificationsRequires technical certifications and hands-on training
Work EnvironmentOversees multiple locations, manages teams, and handles administrative tasksPerforms on-site repairs and maintenance, working directly with equipment and clients
Employer & Industry UsageCommon in service industries like HVAC, plumbing, and equipment maintenanceFound in similar industries, focusing on technical service and repairs

The main difference is that a Regional Service Manager oversees multiple service teams and handles administrative responsibilities, while a Service Technician focuses on hands-on repair work. The manager role involves leadership, planning, and coordination, whereas the technician role emphasizes technical skills and direct client service.

Is a regional manager a high position?

A Regional Service Manager is typically considered a mid- to senior-level management position responsible for overseeing operations and staff within a specific geographic area. It often requires leadership skills, industry experience, and the ability to manage multiple teams or locations, making it a relatively high-ranking role within an organization.

What does a Regional Service Manager do?

A Regional Service Manager oversees the service operations and teams within a specific geographic area for a company. Their responsibilities typically include managing service staff, ensuring customer satisfaction, implementing service policies, and meeting regional performance goals. They act as the primary point of contact between the company and its clients in the region, handling escalated issues and coordinating with other departments to improve service delivery. Additionally, they analyze service metrics to identify areas for improvement and help train and develop their teams. This role requires strong leadership, communication, and problem-solving skills.

How much does a regional manager get?

A regional service manager's salary typically ranges from $70,000 to $120,000 annually, depending on the industry, location, experience, and company size. Compensation may also include bonuses, benefits, and performance incentives, with some roles requiring management of multiple teams and operational responsibilities.

What jobs pay 500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually include executive roles such as CEOs, CFOs, and other C-suite positions, as well as specialized medical professionals like neurosurgeons and orthopedic surgeons. Senior roles in investment banking, private equity, and certain technology leadership positions also often offer compensation in this range, especially with bonuses and stock options. Achieving this level typically requires extensive experience, advanced skills, and often a combination of base salary, bonuses, and equity incentives.

What are the key skills and qualifications needed to thrive as a Regional Service Manager, and why are they important?

To thrive as a Regional Service Manager, you typically need strong leadership abilities, operational management experience, and a background in the relevant technical or service industry, often supported by a bachelor’s degree. Familiarity with service management software (such as SAP or Salesforce), scheduling tools, and sometimes certifications like ITIL or Six Sigma are common requirements. Excellent communication, problem-solving, and team-building skills distinguish top performers in this role. These skills and qualifications are crucial for overseeing service operations, ensuring customer satisfaction, and leading geographically dispersed teams effectively.
More about Regional Service Manager jobs
What cities are hiring for Regional Service Manager jobs? Cities with the most Regional Service Manager job openings:
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Infographic showing various Regional Service Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $77,836 per year, or $37.4 per hour.
Regional Service Manager

Regional Service Manager

Morgan Properties

Rochester, NY • On-site

$80K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago


Morgan Properties rating

7.8

Company rating: 7.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

67th of 160 rated real estate companies


Job description

Unlock Your Future with Morgan Properties!
Regional Service Manager Role
Are you a hands-on maintenance leader who enjoys supporting teams, elevating standards, and strengthening maintenance execution across communities? Join Morgan Properties as a Regional Service Manager and play a critical role in driving maintenance performance across multiple communities.
Your Role:
  • Oversee maintenance operations across the region
  • Lead, mentor, and develop a team of skilled technicians
  • Facilitate training sessions and reinforce consistent maintenance standards
  • Ensure compliance with maintenance standards and safety regulations
  • Build relationships with vendors and negotiate service contracts
  • Monitor performance and implement continuous improvements

This role supports a defined Western New York region spanning communities across the Greater Rochester and Buffalo markets. The Regional Service Manager must be able to travel within the region and respond on-site as business needs require, including for urgent or emergency situations.
What We're Looking For:
  • 5+ years in multi-site and/or regional maintenance leadership
  • Strong technical expertise (HVAC, plumbing, electrical)
  • Leadership skills with a focus on team development
  • HVAC certification and/or boiler license a plus

The Benefits of Employment:
  • Employee referral payment program
  • Educational Enhancement Program
  • Medical, Dental, and Vision benefits
  • Life/AD&D Insurance
  • Long and short term disability
  • Retirement Plan - 401(k) Plan
  • Discount on an apartment with any one of our properties
  • Free access to pool and fitness center
  • Additional employee discounts available
  • $80,000-$85,000/year

#AC8999
If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Get To Know Us:
Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations.
Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.

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