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Regional Service Manager Jobs (NOW HIRING)

Position Summary The Regional Service Manager is a critical leadership role responsible for overseeing the performance, operations, and customer experience of multiple service centers within an ...

Regional Service Manager

Buffalo, NY · On-site

$80K - $85K/yr

Regional Service Manager Role Are you a hands-on maintenance leader who enjoys supporting teams, elevating standards, and strengthening maintenance execution across communities? Join Morgan ...

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Regional Service Manager information

See salary details

$39.5K

$77.8K

$128K

How much do regional service manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for regional service manager in the United States is $77,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $91,500.00 per year, depending on experience, location, and employer.

How does a regional service manager typically balance overseeing multiple service locations while ensuring consistent quality standards?

A Regional Service Manager is responsible for managing several service sites, which often requires frequent travel and strong communication skills to maintain consistency across locations. They implement standardized processes, conduct regular site visits, and use performance metrics to monitor each team's effectiveness. Collaborating closely with local managers, they address challenges promptly and facilitate training to uphold company standards. This role demands adaptability and proactive problem-solving to ensure each branch delivers high-quality service while meeting regional goals.

What is the difference between Regional Service Manager vs Service Technician?

AspectRegional Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and industry certificationsRequires technical certifications and hands-on training
Work EnvironmentOversees multiple locations, manages teams, and handles administrative tasksPerforms on-site repairs and maintenance, working directly with equipment and clients
Employer & Industry UsageCommon in service industries like HVAC, plumbing, and equipment maintenanceFound in similar industries, focusing on technical service and repairs

The main difference is that a Regional Service Manager oversees multiple service teams and handles administrative responsibilities, while a Service Technician focuses on hands-on repair work. The manager role involves leadership, planning, and coordination, whereas the technician role emphasizes technical skills and direct client service.

What does a regional service manager do?

A Regional Service Manager oversees the service operations and teams within a specific geographic area for a company. Their responsibilities typically include managing service staff, ensuring customer satisfaction, implementing service policies, and meeting regional performance goals. They act as the primary point of contact between the company and its clients in the region, handling escalated issues and coordinating with other departments to improve service delivery. Additionally, they analyze service metrics to identify areas for improvement and help train and develop their teams. This role requires strong leadership, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a regional service manager, and why are they important?

To thrive as a Regional Service Manager, you typically need strong leadership abilities, operational management experience, and a background in the relevant technical or service industry, often supported by a bachelor’s degree. Familiarity with service management software (such as SAP or Salesforce), scheduling tools, and sometimes certifications like ITIL or Six Sigma are common requirements. Excellent communication, problem-solving, and team-building skills distinguish top performers in this role. These skills and qualifications are crucial for overseeing service operations, ensuring customer satisfaction, and leading geographically dispersed teams effectively.
More about Regional Service Manager jobs
What cities are hiring for Regional Service Manager jobs? Cities with the most Regional Service Manager job openings:
What are the most commonly searched types of Regional Service jobs? The most popular types of Regional Service jobs are:
Who are the top companies hiring for Regional Service Manager jobs? The top employers for Regional Service Manager jobs are:
What states have the most Regional Service Manager jobs? States with the most job openings for Regional Service Manager jobs include:
Infographic showing various Regional Service Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $77,836 per year, or $37.4 per hour.

Regional Service Manager

Lion Real Estate Group

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Job description

Job Type
Full-time
Description
Join Our Talent Network for Upcoming Multifamily Maintenance Leadership Opportunities
Are you a maintenance leader who excels at developing teams, improving property performance, and ensuring apartment communities operate at the highest level?
We're always looking to connect with talented Regional Service Managers who are interested in future opportunities within our growing multifamily portfolio. While we may not have an immediate opening available, we're continually building relationships with experienced maintenance leaders who can drive operational excellence across multiple communities when opportunities arise.
What You'll Do:
  • Provide leadership and oversight for maintenance operations across a portfolio of multifamily communities
  • Recruit, coach, and develop Service Managers and maintenance team members
  • Support communities in achieving goals related to work order completion, unit turns, preventive maintenance, and resident satisfaction
  • Conduct regular property inspections to ensure compliance with company standards and maintenance best practices
  • Partner with operations teams to improve property performance and resident retention
  • Oversee maintenance budgets, vendor relationships, inventory controls, and expense management
  • Assist with capital improvement projects, rehabs, due diligence, and property transitions
  • Ensure compliance with OSHA regulations, company safety programs, and risk management initiatives
  • Provide technical guidance and troubleshooting support for HVAC, plumbing, electrical, and building systems
  • Assist with emergency response efforts and support communities during maintenance-related challenges

Why You'll Love It Here:
  • You'll have the opportunity to influence the performance and physical condition of multiple apartment communities.
  • You'll lead and develop Service Managers and maintenance teams across an entire portfolio.
  • You'll play a key role in improving maintenance operations, capital projects, unit turn performance, and resident satisfaction.
  • You'll work alongside operations leadership to drive results and support the long-term success of the portfolio.

Interested in Future Opportunities?
Submit your application and resume to join our talent network. We'll reach out when a Regional Service Manager opportunity becomes available that aligns with your experience, skills, and location preferences.
We're always looking for maintenance leaders who can elevate teams, improve operations, and protect the value of our communities.
Apply Today to Join Our Talent Community!
Benefits Offered:
  • Medical, Dental, and Vision Insurance
  • Voluntary Plans including Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance
  • 401(k) Retirement Savings Plan (6% Company Match)
  • Paid Time Off:
    • Vacation
    • Sick Leave
    • Bereavement Leave
    • Holidays
    • Paid Parental Leave
    • Paid Volunteer Time Off
  • Employee Assistance Program
  • Rewards & Recognition

Requirements
Required Skills/Abilities
  • Previous Regional Service Manager, Regional Maintenance Manager, or equivalent multifamily maintenance leadership experience
  • Strong technical knowledge of HVAC, plumbing, electrical, appliances, and general building systems
  • Proven success leading and developing maintenance teams across multiple properties
  • Experience managing maintenance budgets, vendors, capital projects, and operational performance
  • Strong organizational, communication, and problem-solving skills
  • EPA Certification required; additional industry certifications are a plus
  • Ability to travel regularly throughout an assigned portfolio
  • Valid Driver's License and insured operable vehicle (Mileage Reimbursement offered)

The Ideal Candidate
You're a hands-on leader who understands both the technical and operational sides of multifamily maintenance. You know how to build strong teams, hold people accountable, improve property performance, and create processes that drive consistency across an entire portfolio.