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Regional Service Director Jobs (NOW HIRING)

Abbott

Regional Service Director West

$149K - $298K/yr

... The Regional Service Director is responsible for managing and leading the business in the assigned geography (West.) This role focuses on profitably growing Core Lab's market share in the United ...

Culligan Quench

Field Service Manager

Phoenix, AZ · On-site

$70K - $80K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations and the capability to provide assistance and ...

RISE GROUP INC

Regional Service Manager

Cranston, RI · On-site

Provide direct leadership and guidance to Service Managers, Dispatch teams, and field technicians ... Own regional service P&L performance, including revenue, gross margin, labor efficiency, and ...

Culligan Quench

Field Service Manager

Phoenix, AZ

$70K - $80K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations and the capability to provide assistance and ...

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$39.5K

$94.3K

$162.5K

How much do regional service director jobs pay per year?

As of Jul 13, 2026, the average yearly pay for regional service director in the United States is $94,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $115,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Regional Service Director, and why are they important?

To thrive as a Regional Service Director, you need strong leadership abilities, operational management experience, and a bachelor's degree in business, engineering, or a related field. Familiarity with customer relationship management (CRM) software, enterprise resource planning (ERP) systems, and relevant industry certifications (such as Six Sigma or PMP) is highly valuable. Exceptional communication, problem-solving, and team-building skills distinguish top performers in this position. These competencies are essential for ensuring effective service delivery, driving regional growth, and maintaining customer satisfaction across multiple locations.

What kind of jobs in media bring in $150,000 a year?

In media, roles such as senior media executives, media directors, or content strategists often earn $150,000 or more annually. These positions typically require extensive experience, strong leadership skills, and proficiency with industry tools like analytics platforms and content management systems.

How much is the salary of a regional director?

The salary of a Regional Service Director typically ranges from $80,000 to $150,000 annually, depending on the industry, location, and experience level. Compensation may also include bonuses, benefits, and performance incentives, with higher salaries often associated with larger regions and more senior responsibilities.

What are some typical challenges faced by a Regional Service Director, and how can they be effectively managed?

Regional Service Directors often navigate challenges such as coordinating service operations across multiple locations, ensuring consistent service quality, and managing geographically dispersed teams. Effective communication, strong organizational skills, and leveraging technology for remote oversight can help address these issues. Building robust relationships with local managers and fostering a culture of continuous improvement are also key to overcoming operational hurdles and maintaining high customer satisfaction.

What is the difference between Regional Service Director vs Service Manager?

AspectRegional Service DirectorService Manager
CredentialsTypically requires extensive experience in service management, leadership, and often a bachelor's degree in business or related fieldUsually needs relevant experience in service delivery, customer service, and may require a bachelor's degree or technical certifications
Work EnvironmentOversees multiple locations or regions, managing large teams and strategic planningFocuses on day-to-day operations within a specific location or service area
Employer & Industry UsageCommonly found in industries like healthcare, automotive, and technology servicesTypically employed in retail, hospitality, and local service providers

The main difference is that a Regional Service Director manages multiple regions and sets strategic goals, while a Service Manager handles daily operations within a specific location. The Director role involves broader oversight and higher-level planning, whereas the Manager focuses on service delivery and customer satisfaction at the local level.

What does a regional service director do?

A regional service director oversees the delivery of services across multiple locations within a specific region, ensuring customer satisfaction, operational efficiency, and compliance with company standards. They manage teams, develop strategies, and coordinate resources to meet regional goals, often requiring leadership skills and industry knowledge. The role typically involves regular travel and performance monitoring using metrics and reporting tools.

What jobs pay 500,000 a year in the US?

In the US, high-level executive roles such as Chief Executive Officers, Chief Operating Officers, and certain specialized medical professionals can earn annual salaries of $500,000 or more. Additionally, successful entrepreneurs, investment bankers, and top-tier lawyers may reach or exceed this income level, often through bonuses, profit sharing, or equity compensation. These roles typically require extensive experience, advanced skills, and significant responsibility.
More about Regional Service Director jobs
What cities are hiring for Regional Service Director jobs? Cities with the most Regional Service Director job openings:
What are the most commonly searched types of Regional Service jobs? The most popular types of Regional Service jobs are:
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What job categories do people searching Regional Service Director jobs look for? The top searched job categories for Regional Service Director jobs are:
Regional Service Director jobs near you
Infographic showing various Regional Service Director job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $94,338 per year, or $45.4 per hour.

Regional Service Director

Gallery Residential

Atlanta, GA • On-site

Full-time

Posted 6 days ago

Job description

Job Title: Regional Service Director (Atlanta Based)
Department: Operations / Service & Maintenance
Reports To: Managing Director of Service & Construction
FLSA Status: Exempt
Position Summary
The Regional Service Director (RSD) is a senior operations leader responsible for overseeing maintenance, service, and capital execution across a regional portfolio of multifamily communities. This role provides direct leadership to Senior Service Directors, Service Directors, and Service Managers, ensuring consistent execution of maintenance standards, preventive maintenance programs, safety compliance, budget adherence, and resident satisfaction.
The RSD partners closely with Operations, Asset Management, Construction, Capital Projects, and Vendors to drive performance, reduce risk, and support both stabilized and transitioning assets.
Key Responsibilities
Operational Leadership
Provide regional oversight for all service and maintenance operations across assigned portfolio
Lead, coach, and develop Senior Service Directors, Service Directors, and Service Managers
Establish clear performance expectations, accountability, and follow-through
Conduct regular site visits, audits, and operational reviews
Support new acquisitions, lease-ups, and transitions as needed
Provide support and operational leadership across other regions and markets as business needs dictate, including temporary coverage during vacancies, acquisitions, transitions, special projects, and emergency situations
Partner with Operations leadership to ensure consistent execution of company standards across all assigned communities
Maintenance & Service Excellence
Ensure consistent execution of preventive maintenance programs
Oversee service request management, turn times, and quality control
Drive standardization of processes, tools, and reporting across communities
Address chronic maintenance issues and implement long-term solutions
Promote a culture of safety, compliance, and professionalism
Ensure communities maintain readiness for internal inspections, client inspections, HUD/NSPIRE inspections, lender inspections, and other regulatory reviews
Financial & Capital Oversight
Partner with Asset Management on annual budgets, forecasts, and variance reviews
Oversee execution of capital projects and value-add initiatives within scope
Assist with bid reviews, scope development, and vendor selection
Monitor maintenance spend, contracts, and service agreements
Identify opportunities for cost savings and operational efficiencies
Support due diligence efforts, capital planning, and property condition assessments as needed
People Development & Training
Develop succession plans for key service roles
Support onboarding and training of new Service Directors and team members
Lead regional training initiatives and best-practice sharing
Partner with HR on recruiting, performance management, and corrective action
Champion leadership development and career progression within service teams
Conduct routine performance reviews, coaching sessions, and development planning for direct reports
Vendor & Partner Management
Manage regional vendor relationships and performance
Ensure contract compliance, insurance requirements, and service standards
Support negotiation of pricing, scopes, and regional agreements
Resolve vendor issues and escalate as needed
Collaborate with vendors to improve service delivery, responsiveness, and cost efficiency
Risk Management & Compliance
Ensure compliance with OSHA, Fair Housing, local codes, HUD requirements, and company policies
Oversee inspections, life-safety systems, and regulatory requirements
Reduce operational risk through proactive planning and documentation
Support insurance, warranty, and claim-related matters
Assist communities with preparation, execution, and corrective action plans related to HUD/NSPIRE, REAC, and other regulatory inspections
Ensure proper documentation and follow-up of compliance-related deficiencies and corrective actions
Qualifications
Required
7+ years of multifamily maintenance or service leadership experience
3+ years in a multi-site or regional leadership role
Strong knowledge of building systems (HVAC, plumbing, electrical, life safety)
Proven ability to lead, coach, and develop high-performing teams
Experience managing budgets, capital projects, and vendors
Strong communication, organization, and decision-making skills
Strong understanding of multifamily compliance, life-safety requirements, regulatory inspections, and risk management practices
Experience preparing communities for and participating in HUD, NSPIRE, REAC, and other regulatory inspections
Demonstrated ability to develop and execute corrective action plans related to HUD/NSPIRE deficiencies and compliance requirements
Experience with maintenance and property management software platforms
Ability to travel regularly within assigned region
Ability to travel outside of assigned region and provide temporary support to other markets as business needs require
Valid driver's license and ability to operate a motor vehicle
Preferred
Experience with value-add renovations, repositioning projects, and lease-up communities
High-rise or mixed-asset portfolio experience
CAMT, CPO, EPA Universal, or similar industry certifications
Bachelor's degree or equivalent industry experience
Key Competencies
Leadership & Accountability
Operational Excellence
Strategic Thinking
Financial Acumen
Problem Solving
Cross-Functional Collaboration
Change Management
Communication & Influence
Team Development
Physical & Travel Requirements
Frequent travel within assigned region (typically 50-70%)
Ability to travel outside of assigned region and provide temporary support to other markets as business needs require
Ability to respond to urgent operational issues, acquisitions, due diligence projects, major capital initiatives, and emergency situations across the portfolio
Ability to walk properties, climb stairs, ladders, and access mechanical areas
Ability to inspect roofs, equipment rooms, maintenance shops, and construction projects
Occasional lifting of up to 25 pounds
Ability to work occasional evenings and weekends as business needs require

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