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Regional Service Director Jobs (NOW HIRING)

DEX Imaging

Service Manager

Charlotte, NC

This is a key leadership role positioned between our Service Managers and the Regional Service Director , designed to strengthen operational consistency, develop future regional leadership, and drive ...

DEX Imaging

Service Manager

Charlotte, NC

This is a key leadership role positioned between our Service Managers and the Regional Service Director , designed to strengthen operational consistency, develop future regional leadership, and drive ...

DEX Imaging

Service Manager

Charlotte, NC · On-site

This is a key leadership role positioned between our Service Managers and the Regional Service Director , designed to strengthen operational consistency, develop future regional leadership, and drive ...

DEX Imaging

Service Manager

Charlotte, NC · On-site

This is a key leadership role positioned between our Service Managers and the Regional Service Director , designed to strengthen operational consistency, develop future regional leadership, and drive ...

DEX Imaging

Service Manager

Charlotte, NC

This is a key leadership role positioned between our Service Managers and the Regional Service Director , designed to strengthen operational consistency, develop future regional leadership, and drive ...

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Regional Service Director information

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$39.5K

$94.3K

$162.5K

How much do regional service director jobs pay per year?

As of Jun 12, 2026, the average yearly pay for regional service director in the United States is $94,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $115,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Regional Service Director, and why are they important?

To thrive as a Regional Service Director, you need strong leadership abilities, operational management experience, and a bachelor's degree in business, engineering, or a related field. Familiarity with customer relationship management (CRM) software, enterprise resource planning (ERP) systems, and relevant industry certifications (such as Six Sigma or PMP) is highly valuable. Exceptional communication, problem-solving, and team-building skills distinguish top performers in this position. These competencies are essential for ensuring effective service delivery, driving regional growth, and maintaining customer satisfaction across multiple locations.

What are some typical challenges faced by a Regional Service Director, and how can they be effectively managed?

Regional Service Directors often navigate challenges such as coordinating service operations across multiple locations, ensuring consistent service quality, and managing geographically dispersed teams. Effective communication, strong organizational skills, and leveraging technology for remote oversight can help address these issues. Building robust relationships with local managers and fostering a culture of continuous improvement are also key to overcoming operational hurdles and maintaining high customer satisfaction.

What is the difference between Regional Service Director vs Service Manager?

AspectRegional Service DirectorService Manager
CredentialsTypically requires extensive experience in service management, leadership, and often a bachelor's degree in business or related fieldUsually needs relevant experience in service delivery, customer service, and may require a bachelor's degree or technical certifications
Work EnvironmentOversees multiple locations or regions, managing large teams and strategic planningFocuses on day-to-day operations within a specific location or service area
Employer & Industry UsageCommonly found in industries like healthcare, automotive, and technology servicesTypically employed in retail, hospitality, and local service providers

The main difference is that a Regional Service Director manages multiple regions and sets strategic goals, while a Service Manager handles daily operations within a specific location. The Director role involves broader oversight and higher-level planning, whereas the Manager focuses on service delivery and customer satisfaction at the local level.

What does a Regional Service Director do?

A Regional Service Director oversees service operations across multiple locations within a designated region. Their responsibilities typically include managing service teams, ensuring customer satisfaction, implementing company policies, monitoring performance metrics, and driving operational improvements. They act as a liaison between local branches and corporate leadership, addressing challenges and aligning regional strategies with overall business objectives. This role requires strong leadership, problem-solving skills, and a deep understanding of service delivery and customer relations.
More about Regional Service Director jobs
What cities are hiring for Regional Service Director jobs? Cities with the most Regional Service Director job openings:
What are the most commonly searched types of Regional Service jobs? The most popular types of Regional Service jobs are:
What states have the most Regional Service Director jobs? States with the most job openings for Regional Service Director jobs include:
What job categories do people searching Regional Service Director jobs look for? The top searched job categories for Regional Service Director jobs are:
Regional Service Director jobs near you
Infographic showing various Regional Service Director job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $94,338 per year, or $45.4 per hour.
Regional Service Director

Regional Service Director

Berger Rental Communities

Wilmington, DE

Full-time

Posted 19 days ago

Job description

Apartment Regional Service Director

$80,000-$90,000/annually, 10% annual bonus potential, plus an annual travel reimbursement.

Benefits available on the 1st of the month, following only 30 days of employment:

  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts for Medical Expenses and Dependent Care
  • Short-Term Disability Income Insurance – at no cost!
  • Long-Term Disability Income Insurance – at no cost!
  • Life Insurance
  • 401K plan with employer match

Added benefits:

  • Tuition assistance program
  • $1,000 employee referral rewards
  • 15 PTO days per year
  • 1 volunteer time off day per year
  • Paid holidays and 2 floating holidays
  • 20% rent discount at any Berger community – eligible on your first day of employment

Type: Full Time: 8AM-4:30PM, Monday-Friday.

Location: Tri-State Area (PA/DE/MD) – Travel between West Chester, Phoenixville, Glenmoore, Kennett Square, Boothwyn, Wilmington, and Bel Air.

Minimum Experience: 8 years in Property Management at a Service Manager level or beyond.

Education Desired - High School or GED, Technical School Certification or Equivalent Experience, CFC Certification (minimum Type I & II), CAMT designation a plus.

Berger Communities is seeking a Regional Service Director to provide leadership, coaching, and operational oversight across a portfolio of apartment communities. This role is key in supporting on-site Service Managers and maintenance teams to ensure top-notch resident satisfaction, compliance with safety and regulatory standards, and consistent execution of company policies.

What you’ll do:

  • Lead and mentor Service Managers and maintenance teams.

  • Oversee maintenance operations, inspections, and compliance.

  • Support preventive maintenance and quality assurance programs.

  • Respond to emergencies and ensure readiness for regulatory reviews.

  • Drive operational efficiency and partner with vendors.

Why Berger?
At Berger, we’re dedicated to serving our residents, supporting our teams, and delivering great results. You’ll join a people-first culture with competitive pay, benefits, and opportunities for growth.

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