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Regional Service Director Jobs (NOW HIRING)

Culligan Quench

Field Service Manager - Miami

Miami, FL · On-site

$70K - $80K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations and the capability to provide assistance and ...

Culligan Quench

Field Service Manager

Hayward, CA · On-site

$85K - $95K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations, and the capability to provide assistance and ...

Culligan Quench

Field Service Manager

Hayward, CA · On-site

$85K - $95K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations, and the capability to provide assistance and ...

Culligan Quench

Field Service Manager

San Francisco, CA · On-site

$85K - $95K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations, and the capability to provide assistance and ...

Culligan Quench

Field Service Manager

San Francisco, CA · On-site

$85K - $95K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations, and the capability to provide assistance and ...

Culligan Quench

Field Service Manager

Phoenix, AZ

$70K - $80K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations and the capability to provide assistance and ...

Culligan Quench

Field Service Manager - Miami

Miami, FL · On-site

$70K - $80K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations and the capability to provide assistance and ...

Culligan Quench

Field Service Manager

Phoenix, AZ · On-site

$70K - $80K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations and the capability to provide assistance and ...

Culligan Quench

Field Service Manager

Phoenix, AZ · On-site

$70K - $80K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations and the capability to provide assistance and ...

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Regional Service Director information

See salary details

$39.5K

$94.3K

$162.5K

How much do regional service director jobs pay per year?

As of Aug 8, 2026, the average yearly pay for regional service director in the United States is $94,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $115,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a regional service director?

To thrive as a Regional Service Director, you need strong leadership abilities, operational management experience, and a bachelor's degree in business, engineering, or a related field. Familiarity with customer relationship management (CRM) software, enterprise resource planning (ERP) systems, and relevant industry certifications (such as Six Sigma or PMP) is highly valuable. Exceptional communication, problem-solving, and team-building skills distinguish top performers in this position. These competencies are essential for ensuring effective service delivery, driving regional growth, and maintaining customer satisfaction across multiple locations.

What are some typical challenges faced by a regional service director, and how can they be effectively managed?

Regional Service Directors often navigate challenges such as coordinating service operations across multiple locations, ensuring consistent service quality, and managing geographically dispersed teams. Effective communication, strong organizational skills, and leveraging technology for remote oversight can help address these issues. Building robust relationships with local managers and fostering a culture of continuous improvement are also key to overcoming operational hurdles and maintaining high customer satisfaction.

What is the difference between Regional Service Director vs Service Manager?

AspectRegional Service DirectorService Manager
CredentialsTypically requires extensive experience in service management, leadership, and often a bachelor's degree in business or related fieldUsually needs relevant experience in service delivery, customer service, and may require a bachelor's degree or technical certifications
Work EnvironmentOversees multiple locations or regions, managing large teams and strategic planningFocuses on day-to-day operations within a specific location or service area
Employer & Industry UsageCommonly found in industries like healthcare, automotive, and technology servicesTypically employed in retail, hospitality, and local service providers

The main difference is that a Regional Service Director manages multiple regions and sets strategic goals, while a Service Manager handles daily operations within a specific location. The Director role involves broader oversight and higher-level planning, whereas the Manager focuses on service delivery and customer satisfaction at the local level.

More about Regional Service Director jobs
What cities are hiring for Regional Service Director jobs? Cities with the most Regional Service Director job openings:
What are the most commonly searched types of Regional Service jobs? The most popular types of Regional Service jobs are:
What states have the most Regional Service Director jobs? States with the most job openings for Regional Service Director jobs include:
What job categories do people searching Regional Service Director jobs look for? The top searched job categories for Regional Service Director jobs are:
Regional Service Director jobs near you
Infographic showing various Regional Service Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $94,338 per year, or $45.4 per hour.

Field Service Manager - Houston

Culligan Quench

Houston, TX

$65K - $70K/yr

Full-time

Posted 3 days ago

New

Job description

About Culligan Quench
Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement.  Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan.  Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit https://quench.culligan.com/
 
About Culligan
There’s nothing more fundamental to life on Earth than water.  At Culligan, we believe transforming water can transform the world. That's why we offer expert water services and industry-leading solutions globally. Local Culligan teams deliver better drinking water to people at work, at home and on the go. With expertise across service, science and sustainability, Culligan turns water you can live with into water you can love.  For more information visit www.culligan.com. 
 
Values: 5Cs
Culligan as One
Customers come first
Commitment to Innovation
Courage to do what's right
Consistently deliver exceptional results

We are seeking a key contributor to join our team as a full time Field Service Manager in our Phoenix area market. The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations and the capability to provide assistance and guidance to Field Service Technicians (FST).
 
Salary is $65,000-$70,000+ a year. Depending on experience. 
Essential Functions
  • Management of a team of Field Service Technicians
  • Responsible for the successful training of new staff in the assigned region
  • Maintain an exceptional level of customer satisfaction by possessing superior customer management skills
  • Plumbing, drainage and building layout and design competency for carrying out technical site surveys and inspections as needed
  • Balanced management and dependable submissions of reports, paperwork and correspondences to the Regional Service Director i.e. [emails, expenses, payroll, forms]
  • Support the Regional Service Director with new hires, new personnel appointments, administrative tasks and on-boarding processes
  • Serve as a substitute for other Field Service Managers or act in the capacity of the Regional Service Director when necessary
  • Regular and reliable attendance
Qualifications
  • 2 - 5 years of management experience
  • Vocational technical school diploma/certification
  • Experience with the field work associated with water filtration, water coolers, ice production equipment, coffee and tea dispensing units
  • Prior management experience, route-based preferred
  • Licensed plumbers or comprehensive plumbing skills are preferred
  • Experience working with power tools, ladders and aerial work platforms exceeding 6-feet
  • OSHA 10-hour certified or be OSHA trained within 3-months of employment
  • Superior verbal and written communication skills
  • Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)
  • The use of personal digital assistants (i.e. tablets and smartphones)
  • Knowledge of ServiceMax and Salesforce a plus
  • A valid a current driver’s license in good standing
  • A clean work record and ability to pass a pre-employment drug screen
  • Overnight travel may be required
Quench offers salary, commission,  benefits, and incentive awards. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
 
Applicants
Beware of fake job offers falsely claiming affiliation with our company.
 
  •  We never request banking details or other personally identifiable information during interviews.
  •  Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment.
  •  Official emails are from our domain. Our approved emails will come from @quenchwater.com.
 
 
Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at jobs@quenchwater.com.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.