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Regional Service Manager Jobs (NOW HIRING)

Medworks

Regional Service Manager

Seattle, WA · On-site

$100K - $110K/yr

About the Role Medworks is hiring a Regional Service Manager to provide elevated leadership, operational oversight, and field support across our West Region, including Washington, Oregon, Idaho, and ...

Orkin LLC

Regional Service Manager

Bronx, NY · On-site

$100K - $120K/yr

Our Region Service Manager position is for those with experience in multi-unit oversite who are entrepreneurial-minded, qualified, and knowledgeable. We are driven by inspiring the right people to be ...

C & B Operations

Regional Service Manager

Glasgow, MT · On-site

C & B Operations is seeking a Regional Service Manager based out of Northeast Montana to lead Service teams across multiple John Deere dealership locations - Miles City, Glasgow, Plentywood, Glendive ...

MARK VII EQUIPMENT INC

Regional Service Manager

Denver, CO · On-site +1

$90K - $105K/yr

Summary The Regional Service Manager is responsible for the overall performance of the assigned territory, including revenue growth, profitability, technician development, and customer satisfaction.

Carolina Handling

Regional Service Manager

Wendell, NC · On-site

Responsibilities Regional Management and Oversight oManage the regional territory, overseeing Service Managers, associates, and customer relations. oSupervise daily service department operations to ...

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Regional Service Manager information

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$39.5K

$77.8K

$128K

How much do regional service manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for regional service manager in the United States is $77,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $91,500.00 per year, depending on experience, location, and employer.

How does a Regional Service Manager typically balance overseeing multiple service locations while ensuring consistent quality standards?

A Regional Service Manager is responsible for managing several service sites, which often requires frequent travel and strong communication skills to maintain consistency across locations. They implement standardized processes, conduct regular site visits, and use performance metrics to monitor each team's effectiveness. Collaborating closely with local managers, they address challenges promptly and facilitate training to uphold company standards. This role demands adaptability and proactive problem-solving to ensure each branch delivers high-quality service while meeting regional goals.

What is the difference between Regional Service Manager vs Service Technician?

AspectRegional Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and industry certificationsRequires technical certifications and hands-on training
Work EnvironmentOversees multiple locations, manages teams, and handles administrative tasksPerforms on-site repairs and maintenance, working directly with equipment and clients
Employer & Industry UsageCommon in service industries like HVAC, plumbing, and equipment maintenanceFound in similar industries, focusing on technical service and repairs

The main difference is that a Regional Service Manager oversees multiple service teams and handles administrative responsibilities, while a Service Technician focuses on hands-on repair work. The manager role involves leadership, planning, and coordination, whereas the technician role emphasizes technical skills and direct client service.

What does a Regional Service Manager do?

A Regional Service Manager oversees the service operations and teams within a specific geographic area for a company. Their responsibilities typically include managing service staff, ensuring customer satisfaction, implementing service policies, and meeting regional performance goals. They act as the primary point of contact between the company and its clients in the region, handling escalated issues and coordinating with other departments to improve service delivery. Additionally, they analyze service metrics to identify areas for improvement and help train and develop their teams. This role requires strong leadership, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Regional Service Manager, and why are they important?

To thrive as a Regional Service Manager, you typically need strong leadership abilities, operational management experience, and a background in the relevant technical or service industry, often supported by a bachelor’s degree. Familiarity with service management software (such as SAP or Salesforce), scheduling tools, and sometimes certifications like ITIL or Six Sigma are common requirements. Excellent communication, problem-solving, and team-building skills distinguish top performers in this role. These skills and qualifications are crucial for overseeing service operations, ensuring customer satisfaction, and leading geographically dispersed teams effectively.
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Regional Service Manager jobs near you
Infographic showing various Regional Service Manager job openings in the United States as of May 2026, with employment types broken down into 4% As Needed, 55% Full Time, and 41% Part Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $77,836 per year, or $37.4 per hour.
Regional Service Manager

Regional Service Manager

Medworks

Seattle, WA • On-site

$100K - $110K/yr

Full-time

Posted 19 days ago

Job description

About the Role

Medworks is hiring a Regional Service Manager to provide elevated leadership, operational oversight, and field support across our West Region, including Washington, Oregon, Idaho, and Montana. This role offers a high degree of autonomy and is ideal for someone who thrives in a fast-paced, dynamic field environment.

While this position is not a clinical role, the Regional Service Manager must have the operational awareness and working knowledge necessary to support case coverage when needed. You'll be a key partner to the VP of Operationshelping guide field teams, improving operational efficiency, supporting credentialing compliance, strengthening relationships with accounts, and ensuring exceptional service delivery across a multistate region.

Your leadership will directly influence customer satisfaction, team performance, and the overall success of Medworks' service operations in the West.

What You'll Do:

  • Provide day-to-day operational, administrative, and logistical support for assigned region(s).
  • Partner with the VP of Operations to identify opportunities for revenue enhancement and workflow improvement.
  • Lead and support recruitment and retention efforts for key field-based roles.
  • Train, coach, and evaluate service team members on an ongoing basis.
  • Build strong, collaborative relationships with accounts, surgeons, and business partners.
  • Support the implementation of company initiatives and regional performance goals.
  • Monitor and maintain credentialing compliance for regional team members.
  • Respond quickly and professionally to service issues, ensuring a concierge-level customer experience.
  • Manage team schedules, payroll functions, and monitor overtime.
  • Ensure compliance with Medworks policies, facility expectations, and regulatory requirements.
  • Provide ongoing support for service, satisfaction, and operational excellence.

What We're Looking For

Minimum Qualifications

  • Multi-site or regional management experience.
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Word, Excel, Outlook, and general computer applications.
  • Ability and willingness to travel frequently throughout the West Region (including overnight travel).
  • Understanding of basic operating room protocols.
  • Experience in urology is helpful but not required.

Skills & Attributes

  • Strong conflict-resolution skills and the ability to navigate challenging conversations.
  • Excellent organizational, time-management, and schedule-planning capabilities.
  • Collaborative mindset with the ability to coach and motivate field teams.
  • Customer-service orientation with a commitment to building productive partnerships.

Schedule & Travel

  • MondayFriday general schedule, with flexibility based on regional needs.
  • Regular travel throughout the West Region required.
  • Overnight travel is expected as part of supporting multistate field operations.

Physical Requirements

  • Ability to lift up to 50 pounds.
  • Ability to stand for up to 6 hours at a time, depending on case support or facility requirements.

Important Note

While this posting outlines the core responsibilities and expectations, this role is not all-encompassing. Responsibilities may evolve over time as Medworks continues to grow and operational needs change.

About Medworks

Medworks is a surgical equipment support and services provider specializing in urology, gynecology, and general surgical procedures. Since 2005, we've partnered with hospitals and surgery centers to provide concierge-level equipment services and procedural support, all driven by our GRIT Values: Growth, Readiness, Integrity, and Teamwork.

At Medworks, we value energy, creativity, and commitment. Our team members are passionate about achieving goals and making an impactsupported by a collaborative, innovative environment designed for personal and professional growth.

Learn more about us at www.medworkssurgical.com

Medworks is an equal opportunity employer.