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Regional Service Manager Jobs (NOW HIRING)

Medworks

Regional Service Manager

Seattle, WA

$100K - $110K/yr

About the Role Medworks is hiring a Regional Service Manager to provide elevated leadership, operational oversight, and field support across our West Region, including Washington, Oregon, Idaho, and ...

Medworks Surgical

Regional Service Manager

Seattle, WA · On-site

$100K - $110K/yr

About the Role Medworks is hiring a Regional Service Manager to provide elevated leadership, operational oversight, and field support across our West Region, including Washington, Oregon, Idaho, and ...

Stoa Group

Regional Service Manager

Pensacola, FL · On-site

Stoa Group is looking for a Regional Service Manager to become a part of our team in Florida ! Stoa Group is nationally ranked #5 best places to work in multifamily and is recognized as National ...

Medworks

Regional Service Manager

Seattle, WA · On-site

$100K - $110K/yr

About the Role Medworks is hiring a Regional Service Manager to provide elevated leadership, operational oversight, and field support across our West Region, including Washington, Oregon, Idaho, and ...

Concentric LLC

Regional Service Manager

Concord, NC

Job Summary The Regional Service Manager - DC Power will be responsible for managing technicians and possibly other positions who are critical to the operations and delivery of service. They will ...

Concentric LLC

Regional Service Manager

Concord, NC · On-site

Job Summary The Regional Service Manager - DC Power will be responsible for managing technicians and possibly other positions who are critical to the operations and delivery of service. They will ...

Hilltop Residential

Regional Service Manager

Tampa, FL · On-site

Job Type Full-time Description Regional Service Manager - Florida Portfolio (Greater Tampa) Based in Tampa, FL Hilltop Residential is seeking a Regional Service Manager to provide hands-on leadership ...

Hilltop Residential

Regional Service Manager

Tampa, FL · On-site

Regional Service Manager - Florida Portfolio (Greater Tampa) Based in Tampa, FL Hilltop Residential is seeking a Regional Service Manager to provide hands-on leadership and strategic oversight for ...

Concentric, LLC

Regional Service Manager

Concord, NC · On-site

Job Summary The Regional Service Manager - DC Power will be responsible for managing technicians and possibly other positions who are critical to the operations and delivery of service. They will ...

Concentric LLC

Regional Service Manager

Concord, NC · On-site

Job Summary The Regional Service Manager - DC Power will be responsible for managing technicians and possibly other positions who are critical to the operations and delivery of service. They will ...

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Regional Service Manager information

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$39.5K

$77.8K

$128K

How much do regional service manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for regional service manager in the United States is $77,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $91,500.00 per year, depending on experience, location, and employer.

How does a Regional Service Manager typically balance overseeing multiple service locations while ensuring consistent quality standards?

A Regional Service Manager is responsible for managing several service sites, which often requires frequent travel and strong communication skills to maintain consistency across locations. They implement standardized processes, conduct regular site visits, and use performance metrics to monitor each team's effectiveness. Collaborating closely with local managers, they address challenges promptly and facilitate training to uphold company standards. This role demands adaptability and proactive problem-solving to ensure each branch delivers high-quality service while meeting regional goals.

What is the role of a regional service manager?

A regional service manager oversees the delivery of services within a specific geographic area, ensuring customer satisfaction, managing service teams, and meeting performance targets. They coordinate operations, implement policies, and often require strong leadership, communication, and problem-solving skills to optimize service quality across multiple locations.

What is the difference between Regional Service Manager vs Service Technician?

AspectRegional Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and industry certificationsRequires technical certifications and hands-on training
Work EnvironmentOversees multiple locations, manages teams, and handles administrative tasksPerforms on-site repairs and maintenance, working directly with equipment and clients
Employer & Industry UsageCommon in service industries like HVAC, plumbing, and equipment maintenanceFound in similar industries, focusing on technical service and repairs

The main difference is that a Regional Service Manager oversees multiple service teams and handles administrative responsibilities, while a Service Technician focuses on hands-on repair work. The manager role involves leadership, planning, and coordination, whereas the technician role emphasizes technical skills and direct client service.

Is a regional manager a high position?

A Regional Service Manager is typically considered a mid- to senior-level management position responsible for overseeing operations and staff within a specific geographic area. It often requires leadership skills, industry experience, and the ability to manage multiple teams or locations, making it a relatively high-ranking role within an organization.

What does a Regional Service Manager do?

A Regional Service Manager oversees the service operations and teams within a specific geographic area for a company. Their responsibilities typically include managing service staff, ensuring customer satisfaction, implementing service policies, and meeting regional performance goals. They act as the primary point of contact between the company and its clients in the region, handling escalated issues and coordinating with other departments to improve service delivery. Additionally, they analyze service metrics to identify areas for improvement and help train and develop their teams. This role requires strong leadership, communication, and problem-solving skills.

How much does a regional manager get?

A regional service manager's salary typically ranges from $70,000 to $120,000 annually, depending on the industry, location, experience, and company size. Compensation may also include bonuses, benefits, and performance incentives, with some roles requiring management of multiple teams and operational responsibilities.

What jobs pay 500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually include executive roles such as CEOs, CFOs, and other C-suite positions, as well as specialized medical professionals like neurosurgeons and orthopedic surgeons. Senior roles in investment banking, private equity, and certain technology leadership positions also often offer compensation in this range, especially with bonuses and stock options. Achieving this level typically requires extensive experience, advanced skills, and often a combination of base salary, bonuses, and equity incentives.

What are the key skills and qualifications needed to thrive as a Regional Service Manager, and why are they important?

To thrive as a Regional Service Manager, you typically need strong leadership abilities, operational management experience, and a background in the relevant technical or service industry, often supported by a bachelor’s degree. Familiarity with service management software (such as SAP or Salesforce), scheduling tools, and sometimes certifications like ITIL or Six Sigma are common requirements. Excellent communication, problem-solving, and team-building skills distinguish top performers in this role. These skills and qualifications are crucial for overseeing service operations, ensuring customer satisfaction, and leading geographically dispersed teams effectively.
More about Regional Service Manager jobs
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What are the most commonly searched types of Regional Service jobs? The most popular types of Regional Service jobs are:
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What states have the most Regional Service Manager jobs? States with the most job openings for Regional Service Manager jobs include:
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Regional Service Manager jobs near you
Infographic showing various Regional Service Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $77,836 per year, or $37.4 per hour.
Regional Service Manager

Regional Service Manager

International Drilling Equipment

Rural Hall, NC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Job Type
Full-time
Description
International Drilling Equipment is seeking a Regional Service Manager to join our team.
The Regional Service Manager plays a crucial role in owning the IDE service model that is delivered across the entire service network. This role ensures uptime, consistency, accountability, and economic discipline across all service channels-including the primary service facility, remote service centers, mobile/field service, and partner service providers.
IDE provides high-quality foundation equipment and drill rigs, backed up by client education and ongoing equipment servicing. We are a growing, family-owned business that prides itself in attracting and retaining the best people in the foundation drilling industry. Whether your specialty is equipment sales, equipment service and maintenance, management, or administration, we want to help you achieve success with IDE. Our people and our company are as dependable as our foundation drilling equipment. At IDE, we drill deeper and work harder.
Our Mission: We consistently deliver the best products and find smart solutions for every customer, working to support a smarter, safer, and more efficient industry as a whole.
Our values: We set the PACE. Performance ~ Adaptability ~Customer Centric ~ Expertise
Service Leadership
  • Own the complete service organization across all locations and service channels.
  • Define, implement, and maintain the service operating model as the business scales.
  • Establish clear standards, roles, escalation paths, and decision rights across the service network.

Distributed & Remote Operations Management
  • Lead service managers, shop leads, and field leaders across multiple locations.
  • Manage service operations primarily through:
  • Standards,
  • Performance metrics
  • Leadership cadence
  • Accountability-not daily hands-on involvement.
  • Ensure remote and partner service operations perform to the same expectations as the primary facility.

Service Performance & Metrics
  • Own and monitor core service KPIs, including:
  • Equipment uptime and availability
  • Response time and turnaround
  • Backlog and work-in-process (WIP)
  • Rework and service quality
  • Service margin.
  • Identify systemic constraints and lead corrective actions.
  • Drive continuous improvement initiatives with measurable, sustained results.

People Leadership & Escalation
  • Lead, coach, and develop service leaders across regions.
  • Build depth, bench strength, and succession within the service organization.
  • Ensure consistent training, safety practices, and technical standards are enforced across all locations.

Economic Prioritization & Escalation
  • Act as the final authority when service priorities conflict.
  • Balance customer urgency, asset availability, and financial impact.
  • Make fast, high-quality decisions when downtime or idle assets carry meaningful economic cost.
  • Partner closely with Asset Management to minimize downtime on high-value assets.

Cross - Functional Integration
  • Work closely with:
  • Sales (aligning customer expectations with field reality)
  • Parts (service support and availability)
  • Warranty (claims, inspections, proactive service)
  • Logistics (movement of assets and service equipment)
  • Asset Management (restoring earning capacity)
  • Ensure service is fully integrated into the broader operating system

Education & Experience
  • Related Multi location shop experience in technical and service centers.
  • Experience managing regional shop operations, field service coordination, or similar environments preferred.

Work Hours and Environment:
  • Working hours are M-F 9am to 5:30pm
  • Work Environment is in an office and in a shop that can be exposed to weather and elements according to the season
  • This position reports to the Rural Hall, NC, location

Benefits:
IDE offers a competitive benefits package for full-time employees. You will be eligible to enroll after 90 days of employment. This package includes health/vision/dental insurance, 401K with matching, and paid company holidays and paid PTO/sick time. More information about our benefits will be provided in the offer letter.
IDE does not ask for processing fees or payments of any kind. Additionally, we will not ask for personal information (e.g., SSN or bank information) before the hiring is confirmed and an offer letter is signed.
Learn more about us at: http://www.idedrills.com
Salary Description
Relocation assistance for the right candidate

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