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Regional Service Delivery Manager Jobs (NOW HIRING)

Chain IQ

Service Delivery Manager

Jersey City, NJ · On-site

Facilitate alignment between regional demand and global delivery capabilities * Promote adoption of ... Proven experience managing service performance, stakeholders, and delivery governance * Experience ...

United IT

Service Delivery Manager

Culver City, CA · On-site

Service Delivery Manager Location: Culver City, CA-Onsite Must have experience in: * Service Delivery * SDLC * Project Management * Application Support and Incident Management * SLA & Service ...

Virtucom Inc

Service Delivery Manager

Naperville, IL

$41K - $60K/yr

Service Delivery Manager - Naperville Facility We are seeking an experienced and motivated Service Delivery Manager to lead operations at our Naperville facility. This individual will be responsible ...

Inspiroz

Service Delivery Manager

Philadelphia, PA · On-site

ACS International Resources (ACS) / Inspiroz is seeking a dedicated, detail-oriented Service Delivery Manager (SDM) to join our service delivery management team. As an SDM, you will play a crucial ...

Inspiroz

Service Delivery Manager

New York, NY · On-site

ACS International Resources (ACS) / Inspiroz is seeking a dedicated, detail-oriented Service Delivery Manager (SDM) to join our service delivery management team. As an SDM, you will play a crucial ...

Frontline, LLC

Service Delivery Manager

Los Angeles, CA · On-site

Design, implement, operate, manage and tweak existing and new automation systems for ticket creation, monitoring, and Managed Services delivery. Prepare client proposals for new implementations and ...

Clearwater Analytics

Service Delivery Manager

Boise, ID · On-site

Service Delivery Managers are responsible for establishing, maintaining, and managing strong relationships with Clearwater's clients, serving as the main point of contact, and ensuring ongoing client ...

CitiusTech

Service Delivery Manager

Dallas, TX · On-site

... years in IT program/project management with multi-stream delivery experience ... cloud services (IaaS, PaaS, networking, security). •      Skills ...

R1

Service Delivery Manager

$65K - $116K/yr

Essential Responsibilities • Develop and deliver regular and ad-hoc presentations to client ... years of management experience. Education Level Bachelor's - Equivalent experience will be ...

EquipmentShare

Regional Service Manager

Baltimore, MD

$110K - $120K/yr

The Regional Service Manager will be responsible for ensuring high-quality service delivery, managing service teams, and maintaining customer satisfaction. * Coordination and supervision of quality ...

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Regional Service Delivery Manager information

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$39.5K

$77.8K

$128K

How much do regional service delivery manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for regional service delivery manager in the United States is $77,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $91,500.00 per year, depending on experience, location, and employer.

What is the difference between Regional Service Delivery Manager vs Customer Service Manager?

AspectRegional Service Delivery ManagerCustomer Service Manager
CredentialsRelevant certifications in service management, project management, or industry-specific credentialsCustomer service certifications, leadership, and communication skills
Work EnvironmentOversees multiple locations or regions, managing service delivery teamsManages customer service teams within a specific department or location
Employer & Industry UsageCommon in telecom, IT, and logistics industriesWidely used across retail, hospitality, and service sectors
Search & Comparison IntentFocuses on regional service operations and delivery efficiencyCenters on customer satisfaction and service quality

The main difference is that a Regional Service Delivery Manager oversees service delivery across multiple regions, focusing on operational efficiency, while a Customer Service Manager concentrates on customer satisfaction within a specific team or location. Both roles require strong leadership and communication skills but serve different scopes within service management.

More about Regional Service Delivery Manager jobs
What cities are hiring for Regional Service Delivery Manager jobs? Cities with the most Regional Service Delivery Manager job openings:
What states have the most Regional Service Delivery Manager jobs? States with the most job openings for Regional Service Delivery Manager jobs include:
What job categories do people searching Regional Service Delivery Manager jobs look for? The top searched job categories for Regional Service Delivery Manager jobs are:
Regional Service Delivery Manager jobs near you
Infographic showing various Regional Service Delivery Manager job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $77,836 per year, or $37.4 per hour.

Service Delivery Manager

Tata Consultancy Service Limited

Irvine, CA • On-site

$90K - $120K/yr

Full-time

Re-posted 13 days ago

Job description

Service Delivery Manager
The Infrastructure Service Delivery Manager in the Banking, Financial Services, and Insurance (BFSI) domain is responsible for ensuring reliable, secure, and efficient delivery of IT infrastructure services. This role needs managing critical systems that support banking operations, regulatory compliance, and customer-facing platforms, while maintaining high availability and resilience standards.
Key Responsibilities
• Oversee end-to-end delivery of infrastructure services including data centers, networks, cloud platforms, End User platform, Command Center and security systems.
• Ensure compliance with ITIL processes and BFSI regulatory
• Monitor service performance, implement continuous improvement initiatives, and maintain high availability for critical banking applications.
• Manage vendor relationships and ensure adherence to SLAs for outsourced infrastructure services.
• Lead infrastructure projects such as core upgrades, ServiceNow projects, desktop upgrades, disaster recovery implementations, and cloud migrations.
• Coordinate change management activities to minimize service disruption and ensure regulatory compliance.
• Prepare regular performance, risk, and compliance reports for senior leadership and auditors.
• Preparing Status reporting and dashboards.
Required Skills & Qualifications
• 10+ years of experience in IT infrastructure roles, with at least 3 years in service delivery management within BFSI.
• Strong knowledge of networking, cloud platforms (AWS/Azure), virtualization, and storage systems.
• Expertise in ITIL framework and service management best practices.
• Understanding of BFSI-specific compliance and security standards (e.g., RBI guidelines, SOC 2).
• Excellent leadership, communication, and stakeholder management skills.
Salary Range- $90,000-$120,000 a year
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