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Regional Service Delivery Manager Jobs (NOW HIRING)

Infosys Limited

Service Delivery Manager

Irvine, CA · On-site

$140 - $200/hr

Experience in IT service delivery with significant focus on cloud and database operations management; team management, stakeholder management, vendor management. * ServiceNow ITSM, Jira, ITIL v4 ...

New

Doyon Limited

Service Delivery Manager

Gaithersburg, MD · On-site

The Service Delivery Manager position is responsible for delivering our IT managed services to a portfolio of client accounts with the support of a cross-functional team. This role involves helping ...

Peraton

Service Delivery Manager

Mclean, VA · On-site

$146 - $234/hr

Responsibilities Peraton is seeking a Service Delivery Manager (SDM) to provide leadership oversight and guidance to analytic teams supporting a high‑visibility customer in McLean, VA. The SDM will ...

Axos Bank

Service Delivery Manager

San Diego, CA

$110K - $153K/yr

About This Job The Service Delivery Manager is a strategic operational leader within Verdant's Product & IT organization. This role drives alignment between the IT/Product team and Axos's PMO and ...

Eircom Limited

WV · On-site

$79.65 - $125.17/hr

As SOC Service Delivery Manager, you'll be the bridge between our customers and our cybersecurity experts, ensuring our Security Operations Centre (SOC) services deliver real business value. You'll ...

New

Capgemini

Service Delivery Manager (SDM)

Chicago, IL · On-site

$103.88 - $242.40/hr

About the job you're consideringThe Service Delivery Manager (SDM) is responsible for end-to-end service delivery, operational excellence, and client satisfaction across a complex application and ...

Wabtec

Hosted Service Delivery Manager

Gambrills, MD

$104K - $149K/yr

Proven experience managing multiple customer accounts in a service delivery or operations role * Excellent communication, stakeholder management, and escalation handling skills * Experience ...

Wipro Limited

SAP Service Delivery Manager

Northville, NY · On-site

$125K - $210K/yr

SAP Service Delivery Manager City: Northville State/Province: Michigan Posting Start Date: 6/18/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting ...

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Showing results 21-40

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Regional Service Delivery Manager information

See salary details

$39.5K

$77.8K

$128K

How much do regional service delivery manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for regional service delivery manager in the United States is $77,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $91,500.00 per year, depending on experience, location, and employer.

What is the difference between Regional Service Delivery Manager vs Customer Service Manager?

AspectRegional Service Delivery ManagerCustomer Service Manager
CredentialsRelevant certifications in service management, project management, or industry-specific credentialsCustomer service certifications, leadership, and communication skills
Work EnvironmentOversees multiple locations or regions, managing service delivery teamsManages customer service teams within a specific department or location
Employer & Industry UsageCommon in telecom, IT, and logistics industriesWidely used across retail, hospitality, and service sectors
Search & Comparison IntentFocuses on regional service operations and delivery efficiencyCenters on customer satisfaction and service quality

The main difference is that a Regional Service Delivery Manager oversees service delivery across multiple regions, focusing on operational efficiency, while a Customer Service Manager concentrates on customer satisfaction within a specific team or location. Both roles require strong leadership and communication skills but serve different scopes within service management.

More about Regional Service Delivery Manager jobs
What cities are hiring for Regional Service Delivery Manager jobs? Cities with the most Regional Service Delivery Manager job openings:
What states have the most Regional Service Delivery Manager jobs? States with the most job openings for Regional Service Delivery Manager jobs include:
What job categories do people searching Regional Service Delivery Manager jobs look for? The top searched job categories for Regional Service Delivery Manager jobs are:
Regional Service Delivery Manager jobs near you
Infographic showing various Regional Service Delivery Manager job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $77,836 per year, or $37.4 per hour.

Service Delivery Manager

Infosys Limited

Irvine, CA • On-site

$140 - $200/hr

Other

Medical, Retirement

Posted 2 days ago

New

Infosys rating

7.0

Company rating: 7.0 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

151st of 223 rated it services

Job description

Principal Consultant – Infrastructure Management – US

Location: Irvine, CA, California, USA

Overview

The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data‑led innovation to help our clients accelerate growth and unlock business value. Our AI‑driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting‑edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.

Responsibilities
  • Define project objectives and scope in alignment with business goals, ensuring efficient delivery in collaboration with stakeholders
  • Build and maintain strong client relationships, providing regular updates to ensure alignment and transparency
  • Drive process improvement by reviewing project deliverables and incorporating innovative methodologies and tools related to IT infrastructure
  • Identify potential risks and implement mitigation strategies to ensure successful project outcomes
  • Develop and manage project estimates, monitor budget performance, and optimize resource allocation for efficiency
  • Support the preparation of technical and commercial proposals, aligning them with client needs and organizational capabilities
  • Engage in planning resource allocation, conduct performance appraisals, and facilitate professional development to enhance team effectiveness
  • Lead scope changes and manage client requirements, ensuring proper estimation, approval, and contractual updates
Contribution
  • Demonstration of strategic mindset for delivering impactful, client‑aligned projects
  • Problem‑solving expertise and ability to steer project economics and delivery
  • Strong relationship with mid and senior level client stakeholders
  • Strong leadership abilities to foster team performance and growth
  • Commitment to cultivating a culture of learning and innovation
Required Skills and Experience
  • Experience in IT service delivery with significant focus on cloud and database operations management; team management, stakeholder management, vendor management.
  • ServiceNow ITSM, Jira, ITIL v4 practices
Preferred Skills and Experience
  • AWS FinOps – Cost Governance
  • Experience in finding automation opportunities in AWS Cloud and track till implementation
  • Experience in conducting DR drills and handling real DR situations in AWS Cloud
Additional Qualifications
  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • This position may require relocation and/or travel to work/project location.
  • Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
Benefits
  • Long‑term/Short‑term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)
  • 401(k) plan and contributions dependent on salary level
Equal Employment Opportunity

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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