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Regional Service Manager Jobs in Raleigh, NC (NOW HIRING)

Juki

Field Service Engineer

Morrisville, NC · On-site

Duties and responsibilities Work with the Regional Service Manager to provide an accurate paid service quotation upon request from customer. Provide area warranty and courtesy visit service support ...

Xylem

Regional Services Manager - North

Morrisville, NC · On-site

Responsibility over the installation and service of utility distribution, Smart Grid, and AMI ... Will be aligned closely with the Sales Regional Managers to ensure management of technical issues ...

Middleburg Communities

Service Manager

Durham, NC · On-site

People Development (in conjunction with Regional Service Manager): * Recruit and select team members, understanding and adhering to hiring policies and procedures. * Teach, coach, and mentor team ...

IDEX

Region Manager

Durham, NC

The Regional Manager is a senior-level operational leader responsible for leading a team of mid ... Oversee Service & Data based project management for water and sewer infrastructure monitoring ...

KIOTI Tractor

Field Service Manager

Wendell, NC · On-site

This position is expected to attend and assist in regional service training at the KIOTI home ... project management, and training * Mechanical aptitude and awareness of product performance ...

QUALITY EQUIPMENT LLC

Service Manager

Henderson, NC · On-site

$70K - $90K/yr

At Quality Equipment, we strive to be the premier John Deere dealer in our region by serving our ... Service Manager must lead the Service Department in determining the complaint, cause of failure ...

S L Nusbaum Realty Co

Assistant Service Manager

Durham, NC · On-site

$28 - $32/hr

We are a well established, highly respected, Virginia based company that manages over 30,000 multifamily units throughout the mid-Atlantic region. We offer a full spectrum of real estate services ...

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All JobsRegional Service JobsRegional Service Manager JobsRegional Service Manager Jobs in Raleigh, NC

Regional Service Manager information

See Raleigh, NC salary details

$38.4K

$75.7K

$124.4K

How much do regional service manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for regional service manager in Raleigh, NC is $75,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $88,900.00 per year, depending on experience, location, and employer.

How does a Regional Service Manager typically balance overseeing multiple service locations while ensuring consistent quality standards?

A Regional Service Manager is responsible for managing several service sites, which often requires frequent travel and strong communication skills to maintain consistency across locations. They implement standardized processes, conduct regular site visits, and use performance metrics to monitor each team's effectiveness. Collaborating closely with local managers, they address challenges promptly and facilitate training to uphold company standards. This role demands adaptability and proactive problem-solving to ensure each branch delivers high-quality service while meeting regional goals.

What is the role of a regional service manager?

A regional service manager oversees the delivery of services within a specific geographic area, ensuring customer satisfaction, managing service teams, and meeting performance targets. They coordinate operations, implement policies, and often require strong leadership, communication, and problem-solving skills to optimize service quality across multiple locations.

What is the difference between Regional Service Manager vs Service Technician?

AspectRegional Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and industry certificationsRequires technical certifications and hands-on training
Work EnvironmentOversees multiple locations, manages teams, and handles administrative tasksPerforms on-site repairs and maintenance, working directly with equipment and clients
Employer & Industry UsageCommon in service industries like HVAC, plumbing, and equipment maintenanceFound in similar industries, focusing on technical service and repairs

The main difference is that a Regional Service Manager oversees multiple service teams and handles administrative responsibilities, while a Service Technician focuses on hands-on repair work. The manager role involves leadership, planning, and coordination, whereas the technician role emphasizes technical skills and direct client service.

Is a regional manager a high position?

A Regional Service Manager is typically considered a mid- to senior-level management position responsible for overseeing operations and staff within a specific geographic area. It often requires leadership skills, industry experience, and the ability to manage multiple teams or locations, making it a relatively high-ranking role within an organization.

What does a Regional Service Manager do?

A Regional Service Manager oversees the service operations and teams within a specific geographic area for a company. Their responsibilities typically include managing service staff, ensuring customer satisfaction, implementing service policies, and meeting regional performance goals. They act as the primary point of contact between the company and its clients in the region, handling escalated issues and coordinating with other departments to improve service delivery. Additionally, they analyze service metrics to identify areas for improvement and help train and develop their teams. This role requires strong leadership, communication, and problem-solving skills.

How much does a regional manager get?

A regional service manager's salary typically ranges from $70,000 to $120,000 annually, depending on the industry, location, experience, and company size. Compensation may also include bonuses, benefits, and performance incentives, with some roles requiring management of multiple teams and operational responsibilities.

What jobs pay 500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually include executive roles such as CEOs, CFOs, and other C-suite positions, as well as specialized medical professionals like neurosurgeons and orthopedic surgeons. Senior roles in investment banking, private equity, and certain technology leadership positions also often offer compensation in this range, especially with bonuses and stock options. Achieving this level typically requires extensive experience, advanced skills, and often a combination of base salary, bonuses, and equity incentives.

What are the key skills and qualifications needed to thrive as a Regional Service Manager, and why are they important?

To thrive as a Regional Service Manager, you typically need strong leadership abilities, operational management experience, and a background in the relevant technical or service industry, often supported by a bachelor’s degree. Familiarity with service management software (such as SAP or Salesforce), scheduling tools, and sometimes certifications like ITIL or Six Sigma are common requirements. Excellent communication, problem-solving, and team-building skills distinguish top performers in this role. These skills and qualifications are crucial for overseeing service operations, ensuring customer satisfaction, and leading geographically dispersed teams effectively.
What are popular job titles related to Regional Service Manager jobs in Raleigh, NC? For Regional Service Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Regional Service Manager jobs in Raleigh, NC look for? The top searched job categories for Regional Service Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Regional Service Manager jobs? Cities near Raleigh, NC with the most Regional Service Manager job openings:
Regional Service Manager jobs near you
Infographic showing various Regional Service Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $75,663 per year, or $36.4 per hour.

Field Service Engineer

Juki

Morrisville, NC • On-site

Full-time

Posted 14 hours ago

Job description

Job purpose

Provide direct onsite and remote customer service to include installation, warranty, courtesy and/or paid service for Juki America customers.

Duties and responsibilities

Work with the Regional Service Manager to provide an accurate paid service quotation upon request from customer.

Provide area warranty and courtesy visit service support to customers.

Install and service Juki America machines in local service area primarily, and outside area as assigned by Regional Service Manager.

Recondition and refurbish used machinery for resale.

Provide technical support for trade shows and equipment demonstrations as required.

Coordinate with Operations department to order parts required for service visits and for parts return and warranty issues via the RMA coordinator.

Work with Regional Service Manager to obtain information from agencies outside of Juki America to find solutions to service issues.

Provide installation training for customers.

Complete and file appropriate paperwork such as Field Service Reports, Post Installation Checklists, Return Material Claim Notices, Technical Assistance Claim Notices, etc. in accordance with company policies and practices.

Assist others in the development of technical documentation such as training material and service bulletins.

Work to ensure that customers are delighted with Juki America machines and services.

Attend machine training courses for new equipment as needed.

Qualifications

3 years previous technical training and experience with electro-mechanical equipment is required.

Formal schooling and certification from a technical college, military school or other accredited institution or engineering or technical subject matter is desirable.

Able to maintain, create and focus on documentation, detail, and records.

Proficiency with Microsoft Word and Excel.

Professional communication skills and data organization experience.

Working Conditions

Travel is required and is estimated at 65%. Position location varies.

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