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Regional Operation Manager Jobs in Raleigh, NC (NOW HIRING)

Lead and manage multiple project teams across the region, providing guidance, support, and mentorship to achieve operational excellence. * Develop and implement robust project management strategies ...

... of operation. The Regional Director oversees expense control and ensures effective management of clinic budgets as coordinated between Center Managers and Operations to ensure key metrics are ...

... of operation. The Regional Director oversees expense control and ensures effective management of clinic budgets as coordinated between Center Managers and Operations to ensure key metrics are ...

General Management Job Schedule: Full time Remote: No Job Summary** We are seeking an experienced Regional Operations Leader to oversee and optimize operational performance across a designated region.

General Management Job Schedule: Full time Remote: No Job Summary** We are seeking an experienced Regional Operations Leader to oversee and optimize operational performance across a designated region.

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Regional Operation Manager information

See Raleigh, NC salary details

$37.4K

$77.7K

$130.1K

How much do regional operation manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for regional operation manager in Raleigh, NC is $77,716.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $92,800.00 per year, depending on experience, location, and employer.

What does a regional operation manager do?

A Regional Operation Manager oversees the daily operations and business performance of multiple locations within a specific geographic region. Their responsibilities typically include managing staff, ensuring compliance with company policies, optimizing operational processes, and meeting financial goals. They act as a liaison between corporate leadership and local teams, addressing challenges and implementing strategies to improve efficiency and customer satisfaction. Regional Operation Managers also analyze data to make informed decisions and report on regional performance. Their role is crucial in maintaining consistency and driving growth across all sites under their supervision.

What are the key skills and qualifications needed to thrive as a regional operation manager?

To thrive as a Regional Operation Manager, you need strong leadership abilities, operational management experience, and a relevant degree, often in business or management. Familiarity with ERP systems, data analytics tools, and budgeting software is typically required, along with certifications like PMP or Six Sigma being advantageous. Exceptional communication, problem-solving, and team-building skills help you motivate staff and drive operational excellence across multiple locations. These skills are vital for ensuring efficient regional operations, achieving business targets, and fostering cohesive teams.

How does a regional operation manager typically collaborate with local teams to ensure consistent performance across multiple locations?

Regional Operation Managers regularly coordinate with local managers and teams to standardize processes, share best practices, and address region-specific challenges. They often conduct site visits, lead cross-location meetings, and provide guidance to ensure company objectives are met consistently. Additionally, they are responsible for monitoring key performance indicators, supporting local staff development, and facilitating communication between upper management and on-the-ground teams. This collaborative approach helps drive operational efficiency and maintain high standards across all locations.

What is the difference between Regional Operation Manager vs District Manager?

AspectRegional Operation ManagerDistrict Manager
ResponsibilitiesOversees multiple locations or regions, focusing on strategic operations, performance, and growthManages operations within a specific district, ensuring store or branch performance and customer satisfaction
Work EnvironmentCorporate offices and multiple regional sitesIndividual stores or branches within a district
CredentialsTypically requires management experience, relevant certifications, and industry knowledgeSimilar credentials, often with retail or service industry experience
UsageCommonly used in retail, hospitality, and logistics industriesPrimarily used in retail and service sectors

The main difference between a Regional Operation Manager and a District Manager lies in their scope of oversight. The Regional Operation Manager handles multiple regions and focuses on strategic growth, while the District Manager concentrates on day-to-day operations within a specific district. Both roles require management experience and industry knowledge, but their responsibilities and work environments differ significantly.

What are popular job titles related to Regional Operation Manager jobs in Raleigh, NC?

For Regional Operation Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Regional Operation Manager jobs in Raleigh, NC look for?

The top searched job categories for Regional Operation Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Regional Operation Manager jobs?

Cities near Raleigh, NC with the most Regional Operation Manager job openings:

Infographic showing various Regional Operation Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $77,716 per year, or $37.4 per hour.

Regional Operations Manager

East Coast Metal Distributors

Durham, NC • On-site

Full-time

Re-posted 19 days ago


East Coast Metal Distributors rating

7.0

Company rating: 7.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

246th of 422 rated retail wholesalers


Job description

Position Summary
The Regional Operations Manager (ROM) serves as the senior operational leader for an assigned market and is responsible for the overall performance, leadership, execution, and profitability of multiple branch locations. The ROM leads Branch Managers, drives operational excellence, supports profitable growth, and ensures consistent execution across all assigned locations. This role serves as the operational counterpart to the Regional Sales Manager and is accountable for customer experience, inventory productivity, transportation effectiveness, safety compliance, leadership development, and execution of company initiatives throughout the assigned market.
Regional Accountability
The Regional Operations Manager maintains full operational accountabilities for all assigned branches and is responsible for the performance, leadership, development, compliance, and execution of branch operations throughout the assigned market.
Branch Managers report directly to the Regional Operations Manager. The Regional Operations Manager reports directly to the Director of Regional Operations.
The Regional Operations Manager serves as the primary operational leader for the market and is responsible for aligning people, processes, inventory, transportation, facilities, and operational resources to support customer satisfaction, employee development, and profitable growth.
Position Purpose
  • Drive operational excellence and consistent execution across all branch locations.
  • Develop high-performing Branch Managers and leadership teams.
  • Ensure Branch Management consistently maintains appropriate staffing levels to support safe, efficient, and effective branch operations.
  • Improve customer satisfaction, service execution, and market competitiveness.
  • Support profitable sales growth through strong operational partnership and execution.
  • Optimize inventory investments, transportation effectiveness, and asset utilization.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Maximize employee engagement, retention, and leadership development.
  • Execute company initiatives consistently throughout the assigned region.
  • Build organizational capability and develop future leaders for the company.

Core Responsibilities
Leadership & Talent Development
  • Lead, coach, develop, and evaluate Branch Managers.
  • Establish performance expectations and accountability standards across all assigned branches.
  • Conduct branch visits, quarterly reviews, succession planning, and performance evaluations.
  • Support recruiting, onboarding, training, development, and retention initiatives.
  • Develop future leaders and succession pipelines within the region.
  • Foster a culture of accountability, professionalism, teamwork, and continuous improvement.

Customer Experience & Market Growth
  • Partner with Regional Sales Managers to drive customer retention, house account development, and market growth.
  • Participate in strategic customer meetings and service recovery efforts.
  • Support customer acquisition initiatives through operational excellence and service execution.
  • Promote alignment between Sales and Operations to improve customer satisfaction and market performance.
  • Support implementation of sales initiatives, strategic programs, and growth opportunities.

Financial & Operational Performance
  • Monitor labor utilization, productivity, staffing levels, and operating expenses.
  • Participate in planning, budgeting, forecasting, and business reviews.
  • Identify opportunities to improve operational efficiency and profitability.
  • Support initiatives that improve scalability, productivity, and operational effectiveness.

Inventory & Supply Chain Management
  • Drive inventory turns, fill rates, inventory accuracy, and inventory productivity.
  • Reduce non-performing, excess, damaged, slow-moving, and aged inventory.
  • Ensure compliance with inventory control procedures, cycle count programs, and inventory productivity initiatives.
  • Support inventory balancing, transfer optimization, and demand planning efforts.

Transportation & Logistics
  • Oversee transportation operations, fleet utilization, route efficiency, and delivery execution.
  • Monitor driver productivity, delivery performance, and transportation effectiveness.
  • Partner with Logistics Operations leadership to improve transportation efficiency, delivery performance, and fleet utilization.
  • Support initiatives that improve customer service, safety, and transportation productivity.

Safety & Compliance
  • Conduct operational, safety, asset, and process audits.
  • Ensure compliance with OSHA, DOT, company policies, and regulatory requirements.
  • Lead corrective actions related to audit findings, safety observations, incidents, and compliance deficiencies.
  • Promote a culture where safety remains the highest operational priority.

Facilities & Asset Management
  • Evaluate facility utilization, operational capacity, and asset effectiveness.
  • Support branch relocations, expansions, acquisitions, and facility planning initiatives.
  • Provide recommendations regarding capital expenditures, equipment investments, and operational infrastructure.
  • Ensure company assets are properly maintained and effectively utilized.

Strategic Leadership
  • Lead corporate initiatives, process improvements, technology adoption, and operational excellence programs.
  • Assist with development and implementation of operational policies, procedures, and standards.
  • Support organizational growth initiatives and change management efforts.
  • Champion continuous improvement throughout the assigned market.

Leadership Competencies
  • Strategic Leadership
  • Operational Excellence
  • Financial Acumen
  • Talent Development
  • Customer Focus
  • Change Management
  • Cross-Functional Collaboration
  • Decision Making
  • Accountability
  • Proficiency with Microsoft Suite

Required Qualifications
  • Bachelor's Degree preferred in Business, Operations, Supply Chain, Logistics, or related field.
  • Minimum five (5) years of progressive operational leadership experience.
  • Multi-site operational leadership experience preferred.
  • Distribution, wholesale, logistics, warehouse, or supply chain experience strongly preferred.
  • Demonstrated success developing leaders and improving operational performance.

Travel Requirements
Travel is expected to exceed 50% of working time. Frequent branch visits and overnight travel are required.
Working Conditions
Work is performed in office, warehouse, branch, transportation, and customer environments.

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