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Service Department Manager Jobs (NOW HIRING)

DH Pace Company, Inc. aspires to hire a Service Manager who will manage equipment, service, and ... Will have department Budget and P&L responsibility with the expectation of effectively controlling ...

DH Pace Company, Inc. aspires to hire a Service Manager who will manage equipment, service, and ... Will have department Budget and P&L responsibility with the expectation of effectively controlling ...

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

Customer Service Department Manager Pay from $85,000 to $100,000 per year Texas Branch - Irving, TX Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...

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Service Department Manager information

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$28.5K

$70.3K

$113K

How much do service department manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for service department manager in the United States is $70,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $83,500.00 per year, depending on experience, location, and employer.

How does a Service Department Manager typically collaborate with other departments to improve customer satisfaction?

As a Service Department Manager, you'll frequently work with sales, parts, and administrative teams to ensure a seamless customer experience. This collaboration involves coordinating service schedules, sharing feedback from customers, and jointly resolving complex issues that may span multiple departments. Effective communication and a proactive approach are essential, as your ability to align service operations with business goals directly impacts customer satisfaction and retention. Regular meetings and cross-departmental initiatives are common practices to foster teamwork and drive continuous improvement.

What jobs pay $2000 a day?

Jobs that can pay $2000 a day typically include high-level executive roles, specialized medical professionals, certain consulting positions, and skilled trades such as commercial pilots or project managers in large projects. These roles often require extensive experience, advanced certifications, or significant responsibility, and may involve long hours or high-pressure environments.

What does a service department manager do?

A service department manager oversees the daily operations of a service or repair department, manages staff, ensures customer satisfaction, and maintains service quality standards. They often coordinate with other departments, handle scheduling, and may use management software to track service performance and productivity.

What jobs in the US pay 300,000 a year?

For a Service Department Manager, earning $300,000 annually typically requires extensive experience, strong leadership skills, and often involves overseeing large teams or multiple locations. High-paying roles in this field are usually found in large organizations or in senior management positions, often supplemented by bonuses or profit-sharing. Other high-earning jobs in the US include specialized physicians, corporate executives, and certain technology or finance roles.

What are the key skills and qualifications needed to thrive as a Service Department Manager, and why are they important?

To thrive as a Service Department Manager, you need strong leadership abilities, knowledge of service operations, and typically a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, scheduling systems, and sometimes industry-specific certifications (like ASE for automotive service) are important. Excellent problem-solving, communication, and team-building skills set top performers apart. These skills and qualifications ensure efficient team management, high customer satisfaction, and smooth departmental operations.

What jobs pay 10,000 a month without a degree?

Service Department Managers can earn around $10,000 per month with extensive experience and strong leadership skills, often without requiring a college degree. High-paying roles in sales, real estate, or skilled trades like plumbing or electrical work can also reach this income level through commissions or hourly wages. Success in these fields typically depends on performance, certifications, and industry knowledge rather than formal education.
What cities are hiring for Service Department Manager jobs? Cities with the most Service Department Manager job openings:
What are the most commonly searched types of Service Department jobs? The most popular types of Service Department jobs are:
Who are the top companies hiring for Service Department Manager jobs? The top employers for Service Department Manager jobs are:
What states have the most Service Department Manager jobs? States with the most job openings for Service Department Manager jobs include:
Infographic showing various Service Department Manager job openings in the United States as of June 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $70,342 per year, or $33.8 per hour.
Service Department Manager

Service Department Manager

James River Equipment

Baltimore, MD • On-site

Other

Posted 12 days ago


James River Equipment rating

8.6

Company rating: 8.6 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

6th of 719 rated retailers


Job description

Join the team at James River Equipment in Baltimore

Since 1977, James River Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and our communities. Each one of our over 50 authorized John Deere dealerships provides a workplace where employees are family and customers return because of the skill, service and trust our employees provide. As we grow, we value people ready to grow a career that makes an impact far beyond just our daily workplace.


As Service Department Manager, your more typical responsibilities will include:

  • Optimize the Service Department processes to ensure internal and external customer satisfaction, growing profitable service labor sales, exercising disciplined expense control, attracting and retaining outstanding talent and effectively engaging department personnel.
  • Creates annual Service Department goals and budget, in alignment with the organization’s financial and operational objectives.
  • Develops and executes Service Department marketing plan and monitor monthly to ensure achievement of departmental goals.
  • Works to develop rising talent, supporting our assistant service manager, service advisors and technicians as well as working collaboratively with our parts and sales teams.
  • Recruits, hires, develops, and retains key talent through training and individual development plans.
  • Coordinates customer clinics, field days, and related promotional events.
  • Negotiate equitable service policy settlements.
  • Manage work-in-process and pending service work.
  • Analyze service rework and take corrective action.
  • Takes the lead in sharing best practices and implementing common processes throughout the Service Department.
  • Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit.
  • Ensures the maintenance of the service physical plant and yard areas, mobile equipment, service vehicles, shop equipment and tooling.
  • Perform other duties as assigned.


Job Requirements include:

  • Knowledge of equipment service and mechanics is required. Experience in a dealership setting supporting lawn/garden, ag/turf or similar volume customer base is highly preferred
  • 3-5 years of experience in an equipment service department working as a shop foreman, coordinator or related in a progressive leadership/mentorship capacity is required Demonstrated growth in service revenue and customer retention is highly preferred
  • Strong communication, math, and analytical skills. Business knowledge and managing finances is required
  • Must have excellent customer service skills to include follow up and taking initiative in contacting customers throughout the work process as needed
  • Ability and interest in team-building and mentorship with previous leadership experience highly preferred

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