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Service Department Manager Jobs (NOW HIRING)

ULINE

Customer Service Department Manager

Gurnee, IL · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

Uline

Customer Service Department Manager

Irving, TX

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Texas Branch - Irving, TX Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...

ULINE

Customer Service Department Manager

Gurnee, IL · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

Uline

Customer Service Department Manager

Kenosha, WI

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

MB Woodworking

Service Department

Cleveland, OH · On-site

$800 - $1.4K/wk

The Service Department role focuses on providing exceptional customer service through daily in-person interactions. This position involves supporting customers, resolving their issues efficiently ...

McDonald's

Department Manager

Belchertown, MA · On-site

$21 - $23.75/hr

Guest Services Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in ...

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Service Department Manager information

See salary details

$28.5K

$70.3K

$113K

How much do service department manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service department manager in the United States is $70,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $83,500.00 per year, depending on experience, location, and employer.

How does a Service Department Manager collaborate with other departments to improve customer satisfaction?

As a Service Department Manager, you'll frequently work with sales, parts, and administrative teams to ensure a seamless customer experience. This collaboration involves coordinating service schedules, sharing feedback from customers, and jointly resolving complex issues that may span multiple departments. Effective communication and a proactive approach are essential, as your ability to align service operations with business goals directly impacts customer satisfaction and retention. Regular meetings and cross-departmental initiatives are common practices to foster teamwork and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Service Department Manager?

To thrive as a Service Department Manager, you need strong leadership abilities, knowledge of service operations, and typically a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, scheduling systems, and sometimes industry-specific certifications (like ASE for automotive service) are important. Excellent problem-solving, communication, and team-building skills set top performers apart. These skills and qualifications ensure efficient team management, high customer satisfaction, and smooth departmental operations.

What does a service department manager do?

A service department manager oversees the daily operations of a service or repair department, ensuring customer satisfaction and efficient workflow. They coordinate staff, manage schedules, handle customer complaints, and ensure service quality, often using management software and maintaining industry certifications. Strong leadership and communication skills are essential for success in this role.

What cities are hiring for Service Department Manager jobs?

Cities with the most Service Department Manager job openings:

What are the most commonly searched types of Service Department jobs?

The most popular types of Service Department jobs are:

Who are the top companies hiring for Service Department Manager jobs?

The top employers for Service Department Manager jobs are:

What states have the most Service Department Manager jobs?

States with the most job openings for Service Department Manager jobs include:

Service Department Manager jobs near you
Infographic showing various Service Department Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $70,342 per year, or $33.8 per hour.

Service Department Manager

BLAISE ALEXANDER FAMILY DEALERSHIPS

Lewisburg, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Blaise Alexander Family Dealerships is the premier auto dealership with 45+ years of success in Pennsylvania. We currently employ 1,200 professional individuals across 18 dealerships and offer opportunities for career growth. Open the car door to your future with Blaise Alexander Family Dealerships! 

Blaise Alexander Family Dealerships is looking for a Service Department Manager to join our growing team! 

A Day in the Life of a Service Manager (but not limited to): 

  • Hiring and supervising all service department personnel, as well as monitoring their performance in servicing customers 

  • Creating goals and objectives for the department, which includes an annual operating budget and a marketing plan to promote new and repeat business 

  • Providing training on administrative policies and procedures for all department personnel.  Encouraging technicians to keep their skills up-to-date through periodic technical training on new systems and components offered by the automotive manufacturers 

  • Keeping up-to-date on manufacturer warranty and policy procedures while serving as a liaison with the factory representatives 

  • Maintaining the highest Customer Service Index (CSI) rating from customers by handling customer complaints immediately and according to dealership policy 

Skill/Qualifications include but are not limited to: 

  • 5+ Years Experience as a Service Department Manager preferred

  • Extensive technical background with management training 

  • Require strong communication skills to deal with customers, employees and vendors 

  • Required to maintain the profitability of their departments while controlling expenses and maintaining customer satisfaction 

  • Required to not only understand and keep abreast of the federal, state, and local regulations that affect their operations, but must also comply with these regulations including hazardous waste disposal, OSHA Right-to-Know and provide necessary training on these regulations and ethical practices 

Blaise Alexander offers its full-time employees and their family benefits packages and all the tools you will need to be successful. Some of the benefits include: 

  • Free Health Insurance Opportunities for Employees 

  • Dental and Vision Insurance Plans 

  • Paid Company Life and Short-Term Disability Insurance 

  • 401(k) Retirement Plan (with employer match) 

  • Wellness Program 

Blaise Alexander Family Dealerships is an Equal Opportunity Employer. Employment is contingent upon completion of a background and driver check (if applicable). 

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