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Service Department Manager Jobs (NOW HIRING)

Department Manager

Roanoke Rapids, NC · On-site

$18.25 - $20.50/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Department Manager

Norwich, CT · On-site

$20.50 - $23/hr

Service Department Manager are dedicated to ensuring Crew and Managers deliver a memorable customer service experience, that sales promotions are done well, that all service staff are trained in ...

Department Manager

Norwich, CT · On-site

$20.50 - $23/hr

Service Department Manager are dedicated to ensuring Crew and Managers deliver a memorable customer service experience, that sales promotions are done well, that all service staff are trained in ...

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Department Manager

Manhattan, NY · On-site

$19.50 - $22.50/hr

Service Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in service ...

Department Manager

New York, NY · On-site

$19.50 - $22.50/hr

Service Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in service ...

Department Manager

Newton Falls, OH · On-site

$16.25 - $18.25/hr

A background in quick service restaurants is strongly desired, or experience in hospitality or ... Department Managers lead shifts just like Shift Leaders to ensure customers get fast, accurate and ...

Department Manager

Girard, OH · On-site

$17.25 - $19.50/hr

A background in quick service restaurants is strongly desired, or experience in hospitality or ... Department Managers lead shifts just like Shift Leaders to ensure customers get fast, accurate and ...

Department Manager

Youngstown, OH · On-site

$19.25 - $21.50/hr

A background in quick service restaurants is strongly desired, or experience in hospitality or ... Department Managers lead shifts just like Shift Leaders to ensure customers get fast, accurate and ...

Department Manager

Brooklyn, NY · On-site

$19.50 - $22.50/hr

Service Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in service ...

$19.50 - $22.50/hr

Service Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in service ...

Department Manager

Pascagoula, MS · On-site

$20.50 - $23/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Department Manager

Pensacola, FL · On-site

$18.25 - $20.50/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Department Manager

Pensacola, FL · On-site

$19.50 - $21.75/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Department Manager

Ocean Springs, MS · On-site

$16.25 - $18/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Department Manager

Hempstead, NY · On-site

$19.50 - $22.50/hr

Service Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in service ...

Department Manager

Pensacola, FL · On-site

$17.75 - $20/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

They also help Crew get off to a good start at the restaurant and engage employees through motivation and recognition. • Service Department Managers are dedicated to ensuring Crew and Managers ...

Department Manager

Pensacola, FL · On-site

$19.50 - $21.75/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

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Showing results 1-20

Service Department Manager information

See salary details

$28.5K

$70.3K

$113K

How much do service department manager jobs pay per year?

As of Jun 5, 2026, the average yearly pay for service department manager in the United States is $70,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $83,500.00 per year, depending on experience, location, and employer.

How does a Service Department Manager typically collaborate with other departments to improve customer satisfaction?

As a Service Department Manager, you'll frequently work with sales, parts, and administrative teams to ensure a seamless customer experience. This collaboration involves coordinating service schedules, sharing feedback from customers, and jointly resolving complex issues that may span multiple departments. Effective communication and a proactive approach are essential, as your ability to align service operations with business goals directly impacts customer satisfaction and retention. Regular meetings and cross-departmental initiatives are common practices to foster teamwork and drive continuous improvement.

What does a Service Department Manager do?

A Service Department Manager oversees the daily operations of a company's service department, ensuring that customer service standards are met and that staff are performing efficiently. Their responsibilities include managing service staff, handling customer complaints, scheduling repairs or maintenance, and maintaining records of service activities. They also work to improve service processes and may be involved in hiring and training new personnel. The goal is to ensure customer satisfaction and smooth operation within the department.

What are the key skills and qualifications needed to thrive as a Service Department Manager, and why are they important?

To thrive as a Service Department Manager, you need strong leadership abilities, knowledge of service operations, and typically a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, scheduling systems, and sometimes industry-specific certifications (like ASE for automotive service) are important. Excellent problem-solving, communication, and team-building skills set top performers apart. These skills and qualifications ensure efficient team management, high customer satisfaction, and smooth departmental operations.
What cities are hiring for Service Department Manager jobs? Cities with the most Service Department Manager job openings:
What are the most commonly searched types of Service Department jobs? The most popular types of Service Department jobs are:
Who are the top companies hiring for Service Department Manager jobs? The top employers for Service Department Manager jobs are:
What states have the most Service Department Manager jobs? States with the most job openings for Service Department Manager jobs include:
Infographic showing various Service Department Manager job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $70,342 per year, or $33.8 per hour.
Department Manager

Department Manager

McDonald's

Roanoke Rapids, NC • On-site

$18.25 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


McDonald's rating

5.1

Company rating: 5.1 out of 10

Based on 10,728 frontline employees who took The Breakroom Quiz

54th of 103 rated fast food restaurants


Job description

Do you have strong Leadership skills?
If yes, then you have come to the right place! If you are available to work any shift, then we are looking for you.
Along with competitive pay, a Department Manager with us is eligible for incredible benefits.
  • Monthly Bonus Opportunities
  • Paid vacation days
  • Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
  • Medical, dental and vision coverage
  • 401(k) Program
  • Short- and Long-Term Disability, life and accident insurance
  • Bi-Annual Wage Reviews
  • Awards & Recognition Opportunities

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.
The Kitchen Department Manager's responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.
The People Department Manager's responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.
Requirements:
Previous managerial experience, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years or older to be a manager in our franchise owned and operated restaurants.
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
Description:
McDonald's Works for Me.
I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.
The Job for Me - Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.
The Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in.
The Company for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.
Let's talk. Make your move.
Requirements:
Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.
The Kitchen Department Manager's responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.
The People Department Manager's responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.
Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years or older to be a manager in our restaurants.
Additional Info:
Along with competitive pay, a Department Manager at S&J Foods Inc. owned restaurant is eligible for incredible benefits including:
• Paid Vacation Time for eligible employees
• Free Employee Meals
• Food Discount
• Paid Uniform
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, Dental and Vision coverage, Short- and Long-Term Disability, life and accident insurance for eligible employees
• 401K Program
This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

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About McDonald's

Sourced by ZipRecruiter

What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc's original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald's a trusted favorite for over 65 years.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US