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Service Department Manager Jobs (NOW HIRING)

McDonald's

Department Manager

Chesapeake, VA · On-site

$12.80 - $14/hr

  • Medical

  • Retirement

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Yorktown, VA · On-site

$12.80 - $14/hr

  • Medical

  • Retirement

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Chesapeake, VA · On-site

$12.80 - $14/hr

  • Medical

  • Retirement

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Virginia Beach, VA · On-site

$12.80 - $14/hr

  • Medical

  • Retirement

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

De Witt, IA · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Service awards Description: Position Overview The Department Manager role is a senior-level management position responsible for leading one of the core restaurant departments: Guest Service, Kitchen ...

McDonald's

Department Manager

Clinton, IA · On-site

$19.50 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Service awards Description: Position Overview The Department Manager role is a senior-level management position responsible for leading one of the core restaurant departments: Guest Service, Kitchen ...

McDonald's

Department Manager

Morrison, IL · On-site

$19.50 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Service awards Description: Position Overview The Department Manager role is a senior-level management position responsible for leading one of the core restaurant departments: Guest Service, Kitchen ...

McDonald's

Department Manager

Arlington, TX · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Lisbon, CT · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Department Manager are dedicated to ensuring Crew and Managers deliver a memorable customer service experience, that sales promotions are done well, that all service staff are trained in ...

McDonald's

Department Manager

Norwich, CT · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Service Department Manager are dedicated to ensuring Crew and Managers deliver a memorable customer service experience, that sales promotions are done well, that all service staff are trained in ...

McDonald's

Department Manager

Warren, OH · On-site

$17.75 - $19.75/hr

  • Medical

  • Retirement

  • PTO

A background in quick service restaurants is strongly desired, or experience in hospitality or ... Department Managers lead shifts just like Shift Leaders to ensure customers get fast, accurate and ...

McDonald's

Department Manager

Pascagoula, MS · On-site

$20.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Citronelle, AL · On-site

$19.50 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Ocean Springs, MS · On-site

$16.25 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Girard, OH · On-site

$17.25 - $19.50/hr

  • Medical

  • Retirement

  • PTO

A background in quick service restaurants is strongly desired, or experience in hospitality or ... Department Managers lead shifts just like Shift Leaders to ensure customers get fast, accurate and ...

McDonald's

Department Manager

New York, NY · On-site

$19.50 - $22.50/hr

Service Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in service ...

McDonald's

Department Manager

Brooklyn, NY · On-site

$19.50 - $22.50/hr

Service Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in service ...

McDonald's

Department Manager

Pensacola, FL · On-site

$17.75 - $20/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Brooklyn, NY · On-site

$19.50 - $22.50/hr

Service Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in service ...

McDonald's

Department Manager

Fort Lauderdale, FL · On-site

$19.50 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Guest Service Department Manager's responsibilities include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

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Service Department Manager information

See salary details

$28.5K

$70.3K

$113K

How much do service department manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for service department manager in the United States is $70,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $83,500.00 per year, depending on experience, location, and employer.

How does a Service Department Manager collaborate with other departments to improve customer satisfaction?

As a Service Department Manager, you'll frequently work with sales, parts, and administrative teams to ensure a seamless customer experience. This collaboration involves coordinating service schedules, sharing feedback from customers, and jointly resolving complex issues that may span multiple departments. Effective communication and a proactive approach are essential, as your ability to align service operations with business goals directly impacts customer satisfaction and retention. Regular meetings and cross-departmental initiatives are common practices to foster teamwork and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Service Department Manager?

To thrive as a Service Department Manager, you need strong leadership abilities, knowledge of service operations, and typically a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, scheduling systems, and sometimes industry-specific certifications (like ASE for automotive service) are important. Excellent problem-solving, communication, and team-building skills set top performers apart. These skills and qualifications ensure efficient team management, high customer satisfaction, and smooth departmental operations.

What does a service department manager do?

A service department manager oversees the daily operations of a service or repair department, ensuring customer satisfaction and efficient workflow. They coordinate staff, manage schedules, handle customer complaints, and ensure service quality, often using management software and maintaining industry certifications. Strong leadership and communication skills are essential for success in this role.

What cities are hiring for Service Department Manager jobs?

Cities with the most Service Department Manager job openings:

What are the most commonly searched types of Service Department jobs?

The most popular types of Service Department jobs are:

Who are the top companies hiring for Service Department Manager jobs?

The top employers for Service Department Manager jobs are:

What states have the most Service Department Manager jobs?

States with the most job openings for Service Department Manager jobs include:

Service Department Manager jobs near you
Infographic showing various Service Department Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $70,342 per year, or $33.8 per hour.

Department Manager

McDonald's

Chesapeake, VA • On-site

$12.80 - $14/hr

Full-time

Medical, Retirement, PTO

Re-posted 19 days ago

McDonald's rating

5.1

Company rating: 5.1 out of 10

Based on 11,058 frontline employees who took The Breakroom Quiz

60th of 106 rated fast food restaurants

Job description

Are you ready to take the next step in your career? At Wheeler Organization McDonald's, our Shift Managers are the leaders who keep the energy high, the team motivated, and our guests smiling. If you love working with people, thrive in a fast-paced environment, and enjoy making a difference every day, we'd love to have you on our team!
Pay $12.80-$14.00 per hour
Requirements:
  • Professionalism
  • Drive for Growth
  • People Oriented Focus
  • 18 years or older
  • Responsibilities for Assistant Manager roles include: managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers. Ability to take accountability for results within these departments:
  • The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.
  • The Kitchen Department Manager's responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.
  • The People Department Manager's responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.

What You'll Do:
  • Lead and inspire a team to deliver outstanding customer service.
  • Coach, train, and develop crew members for success.
  • Keep the restaurant running smoothly during your shift.
  • Ensure food quality, cleanliness, and food safety standards are met.
  • Handle customer concerns with professionalism and a smile.
  • Manage cash handling, deposits, and daily operational procedures.
  • Monitor labor, productivity, and restaurant performance.
  • Create a positive, energetic, and fun work environment where everyone can succeed.
  • What We're Looking For
  • Positive attitude and leadership skills.
  • Excellent communication and teamwork.
  • Ability to multitask in a fast-paced environment.
  • Dependable and flexible availability.
  • Previous restaurant or leadership experience is preferred but not required-we'll help you grow!

Why You'll Love Working at Wheeler Organization McDonald's
Amazing Benefits Include:
✅ Competitive Wages
✅ Health Insurance
✅ Paid Vacation Time
✅ 401(k) Retirement Options
✅ Tuition Assistance
100% Tuition Coverage at Colorado Technical University
QSR Engagement Rewards Program - Earn gift cards, exclusive swag, and exciting recognition for your achievements!
Career Growth Opportunities with one of the world's most recognized brands!
Be More Than a Manager-Be a Leader!
Every shift is an opportunity to develop people, serve the community, and create memorable experiences for our guests. Join a team that believes in recognizing hard work, investing in your future, and having fun along the way!
Apply Today and Start Building Your Future with Wheeler Organization McDonald's!
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.
The Kitchen Department Manager's responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.
The People Department Manager's responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.
Additional Info:
This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

What McDonald's employees say

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Hours and flexibility

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Get the full story on Breakroom

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About McDonald's

Sourced by ZipRecruiter

What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc's original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald's a trusted favorite for over 65 years.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

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