Service Department Manager Jobs (NOW HIRING)

The Gillis Organization owns and operates McDonald's Restaurant Franchises in Bergen, Monmouth, Middlesex and Ocean County in New Jersey. Our focus as a company is to enhance the customer experience by providing excellent service with golden standard quality products while making our patrons and employees feel welcomed, valued, and appreciated.
The Gillis Organization Benefit Program is Competitive!
The salary range for this role is $18.50 to $23.00 an hour starting salary, depending on experience and the volume of the locations! Plus, Monthly Bonus Opportunities are based on the performance matrix.
In addition to your base pay, the Gillis Organization offers a program called Accelerate Your Pay (AYP). AYP focuses on rewarding hourly employees who work for the needs of the business and want to GROW their PAY. Please ask the People Department or General Manager for more information.
Additional Benefits:
-100 % Medical Insurance -Dental Insurance Coverage
-100% Vision Insurance -Life & Accident Insurance Coverage
-$3,000 Tuition Assistance
-5 Paid Time Off Days
-5 Vacation Days
-Birthday Paid Time Off
-McPerks Discount Program
-Free Employee Work Meal
-Free Uniforms and McDonald's Swag
-Free English Classes Offered
-Earn College Credit for McDonald's Training
-Free Advising Services
-Great Partnership with Colorado Tech University
-401K with a 4% Company Matching
Description:
Fast Track Management Program is available based on experience. Managers lead weekly shifts, ensuring customers get a quick, accurate, friendly experience every visit. But some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks, following up, and reporting results to their team and other managers. For example, the Guest Service Department Manager's responsibilities may include ensuring Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff is trained in service procedures, and that the Front Counter McCafe and Drive-Thru areas are organized for the best service. The Kitchen Department Manager's responsibilities may include ensuring the restaurant delivers great quality food to customers fast, that food is always safe, that food cost is controlled, and that all kitchen staff is trained in production procedures, including new items that are added to the menu. The People Department Manager's responsibilities may include ensuring the restaurant hires a qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure staff get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there. An associate degree is highly recommended. McDonald's Department Manager Capstone or Higher is required.
Requirements:
Managers lead weekly shifts, ensuring customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff is trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.
The Kitchen Department Manager's responsibilities may include making sure the restaurant delivers great quality food to customers fast, that food is always safe, that food cost is controlled, and that all kitchen staff is trained in production procedures, including new items added to the menu.
The People Department Manager's responsibilities may include ensuring the restaurant hires a qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include ensuring the team gets off to a good start at the restaurant and is recognized and motivated throughout their time.
Ideally, managerial experience is preferred within a restaurant, retail, or hospitality environment. We're looking for positive team players with flexible schedules who like to have fun and are passionate about working in the famously fast-paced McDonald's environment.