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Service Department Manager Jobs (NOW HIRING)

McDonald's

Certified Department Manager

Chesterfield, MO · On-site

$22/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Certified Department Manager

Chesterfield, MO · On-site

$22/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Certified Department Manager

Chesterfield, MO · On-site

$22/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Certified Department Manager

Chesterfield, MO · On-site

$22/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Certified Department Manager

Chesterfield, MO · On-site

$22/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Certified Department Manager

Chesterfield, MO · On-site

$22/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Certified Department Manager

Chesterfield, MO · On-site

$22/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Warren, OH · On-site

$17.75 - $19.75/hr

A background in quick service restaurants is strongly desired, or experience in hospitality or ... Department Managers lead shifts just like Shift Leaders to ensure customers get fast, accurate and ...

McDonald's

Certified Department Manager

Chesterfield, MO · On-site

$22/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

New York, NY · On-site

$19.50 - $22.50/hr

Service Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in service ...

McDonald's

Department Manager

Forest Hills, NY · On-site

$19.50 - $22.50/hr

Service Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in service ...

McDonald's

Department Manager

Ocean Springs, MS · On-site

$16.25 - $18/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

Department Manager

Girard, OH · On-site

$17.25 - $19.50/hr

A background in quick service restaurants is strongly desired, or experience in hospitality or ... Department Managers lead shifts just like Shift Leaders to ensure customers get fast, accurate and ...

McDonald's

Department Manager

Bristol, TN · On-site

$16/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

McDonald's

$19.50 - $22.50/hr

Service Department Managers are dedicated to ensuring Crew and Managers deliver a memorable customer experience, that sales promotions are done well, that all service staff are trained in service ...

McDonald's

Certified Department Manager

Chesterfield, MO · On-site

$22/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

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Service Department Manager information

See salary details

$28.5K

$70.3K

$113K

How much do service department manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for service department manager in the United States is $70,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $83,500.00 per year, depending on experience, location, and employer.

How does a Service Department Manager collaborate with other departments to improve customer satisfaction?

As a Service Department Manager, you'll frequently work with sales, parts, and administrative teams to ensure a seamless customer experience. This collaboration involves coordinating service schedules, sharing feedback from customers, and jointly resolving complex issues that may span multiple departments. Effective communication and a proactive approach are essential, as your ability to align service operations with business goals directly impacts customer satisfaction and retention. Regular meetings and cross-departmental initiatives are common practices to foster teamwork and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Service Department Manager?

To thrive as a Service Department Manager, you need strong leadership abilities, knowledge of service operations, and typically a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, scheduling systems, and sometimes industry-specific certifications (like ASE for automotive service) are important. Excellent problem-solving, communication, and team-building skills set top performers apart. These skills and qualifications ensure efficient team management, high customer satisfaction, and smooth departmental operations.

What does a service department manager do?

A service department manager oversees the daily operations of a service or repair department, ensuring customer satisfaction and efficient workflow. They coordinate staff, manage schedules, handle customer complaints, and ensure service quality, often using management software and maintaining industry certifications. Strong leadership and communication skills are essential for success in this role.

What cities are hiring for Service Department Manager jobs?

Cities with the most Service Department Manager job openings:

What are the most commonly searched types of Service Department jobs?

The most popular types of Service Department jobs are:

Who are the top companies hiring for Service Department Manager jobs?

The top employers for Service Department Manager jobs are:

What states have the most Service Department Manager jobs?

States with the most job openings for Service Department Manager jobs include:

Service Department Manager jobs near you
Infographic showing various Service Department Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $70,342 per year, or $33.8 per hour.

Certified Department Manager

McDonald's

Chesterfield, MO • On-site

$22/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 8 days ago

McDonald's rating

5.1

Company rating: 5.1 out of 10

Based on 11,161 frontline employees who took The Breakroom Quiz

60th of 107 rated fast food restaurants

Job description

Location: 1701 CLARKSON RD, CHESTERFIELD, MO, 63017 Department Manager Ruiz McDonald's This is a job for a candidate with experience as a McDonald's manager with experience in one of the 3 restaurant departments: Guest, People or Kitchen. If you are not already at least a Certified Swing Manager for McDonald's, please consider applying for the Shift Leader positions instead.Pay & Benefits Competitive pay up to $22/hr based on experience1 week PTO 401k option Medical, Dental and other insurance options Employee discounts and free meals Tuition reimbursement or free tuition to Colorado Technical University (online) Training and advancement opportunities Bi-weekly pay via direct deposit or paycard Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments

These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers. The Departments in a McDonald's Store: The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafe and Drive-Thru areas are organized for the best service. The Kitchen Department Manager's responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu. The People Department Manager's responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there. At Ruiz McDonald's 2026 is The Year of Development. Join us and grow your career!  

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About McDonald's

Sourced by ZipRecruiter

What began as a small drive-in restaurant in San Bernardino, California and has grown into an American icon that proudly serves 63 million customers every day around the globe. While much has changed over the last six decades, Ray Kroc's original commitment to Quality, Service, Cleanliness and Value has endured and made McDonald's a trusted favorite for over 65 years.

Industry

Food services and drinking places and restaurants

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

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