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Service Department Manager Jobs in Ohio (NOW HIRING)

Service Department

Cleveland, OH ยท On-site

$800 - $1.4K/wk

The Service Department role focuses on providing exceptional customer service through daily in-person interactions. This position involves supporting customers, resolving their issues efficiently ...

Department Manager

Warren, OH ยท On-site

$17.75 - $19.75/hr

A background in quick service restaurants is strongly desired, or experience in hospitality or ... Department Managers lead shifts just like Shift Leaders to ensure customers get fast, accurate and ...

Department Manager

Niles, OH ยท On-site

$17.75 - $20/hr

A background in quick service restaurants is strongly desired, or experience in hospitality or ... Department Managers lead shifts just like Shift Leaders to ensure customers get fast, accurate and ...

Department Manager

Newton Falls, OH ยท On-site

$16.25 - $18.25/hr

A background in quick service restaurants is strongly desired, or experience in hospitality or ... Department Managers lead shifts just like Shift Leaders to ensure customers get fast, accurate and ...

Department Manager

Youngstown, OH ยท On-site

$19.25 - $21.50/hr

A background in quick service restaurants is strongly desired, or experience in hospitality or ... Department Managers lead shifts just like Shift Leaders to ensure customers get fast, accurate and ...

Department Manager

Girard, OH ยท On-site

$17.25 - $19.50/hr

A background in quick service restaurants is strongly desired, or experience in hospitality or ... Department Managers lead shifts just like Shift Leaders to ensure customers get fast, accurate and ...

Department Manager

Youngstown, OH ยท On-site

$19.25 - $21.50/hr

A background in quick service restaurants is strongly desired, or experience in hospitality or ... Department Managers lead shifts just like Shift Leaders to ensure customers get fast, accurate and ...

Department Manager

Niles, OH ยท On-site

$17.75 - $20/hr

A background in quick service restaurants is strongly desired, or experience in hospitality or ... Department Managers lead shifts just like Shift Leaders to ensure customers get fast, accurate and ...

Department Manager

Euclid, OH ยท On-site

$20 - $22.25/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

Department Manager

Newcomerstown, OH ยท On-site

$16.75 - $18.75/hr

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

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Service Department Manager information

See Ohio salary details

$27.1K

$66.9K

$107.4K

How much do service department manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for service department manager in Ohio is $66,873.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $79,400.00 per year, depending on experience, location, and employer.

How does a Service Department Manager collaborate with other departments to improve customer satisfaction?

As a Service Department Manager, you'll frequently work with sales, parts, and administrative teams to ensure a seamless customer experience. This collaboration involves coordinating service schedules, sharing feedback from customers, and jointly resolving complex issues that may span multiple departments. Effective communication and a proactive approach are essential, as your ability to align service operations with business goals directly impacts customer satisfaction and retention. Regular meetings and cross-departmental initiatives are common practices to foster teamwork and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Service Department Manager?

To thrive as a Service Department Manager, you need strong leadership abilities, knowledge of service operations, and typically a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, scheduling systems, and sometimes industry-specific certifications (like ASE for automotive service) are important. Excellent problem-solving, communication, and team-building skills set top performers apart. These skills and qualifications ensure efficient team management, high customer satisfaction, and smooth departmental operations.

What does a service department manager do?

A service department manager oversees the daily operations of a service or repair department, ensuring customer satisfaction and efficient workflow. They coordinate staff, manage schedules, handle customer complaints, and ensure service quality, often using management software and maintaining industry certifications. Strong leadership and communication skills are essential for success in this role.

What are the most commonly searched types of Service Department jobs in Ohio?

The most popular types of Service Department jobs in Ohio are:

What cities in Ohio are hiring for Service Department Manager jobs?

Cities in Ohio with the most Service Department Manager job openings:

Infographic showing various Service Department Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $66,873 per year, or $32.2 per hour.

Service Department

Cleveland, OH โ€ข On-site

$800 - $1.4K/wk

Full-time

Posted 12 days ago


Job description

The Service Department role focuses on providing exceptional customer service through daily in-person interactions. This position involves supporting customers, resolving their issues efficiently, and handling inquiries to ensure a positive service experience without the need for travel.

Responsibilities

  • Provide consistent customer support in-person
  • Resolve customer issues promptly and effectively
  • Handle customer inquiries and provide accurate information

Preferred Qualifications

  • Entry-level experience in customer service
  • Strong communication skills
  • Effective problem-solving abilities
  • Teamwork and collaboration