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Service Department Manager Jobs in Ohio (NOW HIRING)

The Customer Service Department Manager is responsible for overall team member engagement for those in span of care. The leader will be responsible for driving recognition, feedback and coaching ...

The Customer Service Department Manager is responsible for overall team member engagement for those in span of care. The leader will be responsible for driving recognition, feedback and coaching ...

Department Manager

Warren, OH · On-site

$17.75 - $19.75/hr

  • Medical

  • Retirement

  • PTO

A background in quick service restaurants is strongly desired, or experience in hospitality or ... Department Managers lead shifts just like Shift Leaders to ensure customers get fast, accurate and ...

Department Manager

Boardman, OH · On-site

$17 - $19.25/hr

  • Medical

  • Retirement

  • PTO

A background in quick service restaurants is strongly desired, or experience in hospitality or ... Department Managers lead shifts just like Shift Leaders to ensure customers get fast, accurate and ...

Department Manager

Girard, OH · On-site

$17.25 - $19.50/hr

  • Medical

  • Retirement

  • PTO

A background in quick service restaurants is strongly desired, or experience in hospitality or ... Department Managers lead shifts just like Shift Leaders to ensure customers get fast, accurate and ...

Department Manager

Youngstown, OH · On-site

$19.25 - $21.50/hr

  • Medical

  • Retirement

  • PTO

A background in quick service restaurants is strongly desired, or experience in hospitality or ... Department Managers lead shifts just like Shift Leaders to ensure customers get fast, accurate and ...

Department Manager

Newton Falls, OH · On-site

$16.25 - $18.25/hr

  • Medical

  • Retirement

  • PTO

A background in quick service restaurants is strongly desired, or experience in hospitality or ... Department Managers lead shifts just like Shift Leaders to ensure customers get fast, accurate and ...

Department Manager

Youngstown, OH · On-site

$19.25 - $21.50/hr

  • Medical

  • Retirement

  • PTO

A background in quick service restaurants is strongly desired, or experience in hospitality or ... Department Managers lead shifts just like Shift Leaders to ensure customers get fast, accurate and ...

Department Manager

Niles, OH · On-site

$17.75 - $20/hr

  • Medical

  • Retirement

  • PTO

A background in quick service restaurants is strongly desired, or experience in hospitality or ... Department Managers lead shifts just like Shift Leaders to ensure customers get fast, accurate and ...

Department Manager

Euclid, OH · On-site

$20 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

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Showing results 1-20

Service Department Manager information

See Ohio salary details

$27.1K

$66.9K

$107.4K

How much do service department manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for service department manager in Ohio is $66,873.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,200.00 and $79,400.00 per year, depending on experience, location, and employer.

How does a Service Department Manager collaborate with other departments to improve customer satisfaction?

As a Service Department Manager, you'll frequently work with sales, parts, and administrative teams to ensure a seamless customer experience. This collaboration involves coordinating service schedules, sharing feedback from customers, and jointly resolving complex issues that may span multiple departments. Effective communication and a proactive approach are essential, as your ability to align service operations with business goals directly impacts customer satisfaction and retention. Regular meetings and cross-departmental initiatives are common practices to foster teamwork and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a Service Department Manager?

To thrive as a Service Department Manager, you need strong leadership abilities, knowledge of service operations, and typically a background in business administration or a related field. Familiarity with customer relationship management (CRM) software, scheduling systems, and sometimes industry-specific certifications (like ASE for automotive service) are important. Excellent problem-solving, communication, and team-building skills set top performers apart. These skills and qualifications ensure efficient team management, high customer satisfaction, and smooth departmental operations.

What does a service department manager do?

A service department manager oversees the daily operations of a service or repair department, ensuring customer satisfaction and efficient workflow. They coordinate staff, manage schedules, handle customer complaints, and ensure service quality, often using management software and maintaining industry certifications. Strong leadership and communication skills are essential for success in this role.

What are the most commonly searched types of Service Department jobs in Ohio?

The most popular types of Service Department jobs in Ohio are:

What cities in Ohio are hiring for Service Department Manager jobs?

Cities in Ohio with the most Service Department Manager job openings:

Infographic showing various Service Department Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $66,873 per year, or $32.2 per hour.

Service Department Manager

Murphy-Hoffman Company

Chillicothe, OH • On-site

Full-time

Posted 26 days ago


Job description

Job Details
Job Title
Service Department Manager
Business Function
Management
Branch Name
MHC Kenworth-Chillicothe
Date
07-23-2026
Address
1273 River Road
City
Chillicothe
State
OH