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Service Department Jobs (NOW HIRING)

Lodi Honda

SERVICE DEPARTMENT

Lodi, CA · On-site

$16.90 - $45/hr

* Porter Service ( $16.90 to $22.00 an hour ) * Service Advisor ( $60k to $115k a year ) * Service Manager ( $85k to $170k a year ) * Lube Technician ( $16.90 to $22.00 an hour ) * Hourly Technician ...

Lodi Honda

SERVICE DEPARTMENT

Lodi, CA

$85K - $170K/yr

* Porter Service ( $16.90 to $22.00 an hour ) * Service Advisor ( $60k to $115k a year ) * Service Manager ( $85k to $170k a year ) * Lube Technician ( $16.90 to $22.00 an hour ) * Hourly Technician ...

Toyota Town

SERVICE DEPARTMENT

Stockton, CA · On-site

$16.90 - $45/hr

* Porter Service ( $16.90 to $22.00 an hour ) * Service Advisor ( $60k to $115k a year ) * Service Manager ( $85k to $170k a year ) * Lube Technician ( $16.90 to $22.00 an hour ) * Hourly Technician ...

Merced Toyota

SERVICE DEPARTMENT

Merced, CA

$85K - $170K/yr

* Porter Service ( $16.90 to $22.00 an hour ) * Service Advisor ( $60k to $115k a year ) * Service Manager ( $85k to $170k a year ) * Lube Technician ( $16.90 to $22.00 an hour ) * Hourly Technician ...

Merced Toyota

SERVICE DEPARTMENT

Merced, CA

$16.90 - $45/hr

* Porter Service ( $16.90 to $22.00 an hour ) * Service Advisor ( $60k to $115k a year ) * Service Manager ( $85k to $170k a year ) * Lube Technician ( $16.90 to $22.00 an hour ) * Hourly Technician ...

Kia Country

Service Department

Manteca, CA · On-site

$16.90 - $45/hr

* Porter Service ( $16.90 to $22.00 an hour ) * Service Advisor ( $60k to $115k a year ) * Service Manager ( $85k to $170k a year ) * Lube Technician ( $16.90 to $22.00 an hour ) * Hourly Technician ...

Lake Elsinore Honda

Service Department

Lake Elsinore, CA · On-site

$85K - $170K/yr

* Porter Service ( $16.50 to $22.00 an hour ) * Service Advisor ( $60k to $115k a year ) * Service Manager ( $85k to $170k a year ) * Lube Technician ( $16.50 to $22.00 an hour ) * Hourly Technician ...

Meijer

Service Department Lead

Mc Cordsville, IN · On-site

$15 - $19.50/hr

Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability. * Ensuring freshness of products by closely ...

acadia

Service Department Lead

Hyattsville, MD

$23 - $26/hr

We are looking for a Service Department Lead to come join the 4Wall team! What you will be doing: While every day is different at 4Wall, you will be responsible for the more in-depth repair of all ...

Meijer, Inc.

Service Department Lead

Mc Cordsville, IN · On-site

$14.75 - $19.50/hr

Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability. * Ensuring freshness of products by closely ...

Subaru Stamford

Service Department Assistant

Stamford, CT · On-site

$20 - $25/hr

We are currently seeking a motivated, organized, and customer-focused Automotive Service Assistant to support our fast-paced Service Department. This position is ideal for someone who enjoys working ...

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All JobsService Department Jobs

Service Department information

See salary details

$28.5K

$70.3K

$113K

How much do service department jobs pay per year?

As of Aug 18, 2026, the average yearly pay for service department in the United States is $70,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $83,500.00 per year, depending on experience, location, and employer.

What is a service department?

A Service Department is a division within a company or organization responsible for providing support, maintenance, and repair services for products or equipment. In industries such as automotive, technology, or appliances, the Service Department assists customers with troubleshooting, routine maintenance, and resolving technical issues. Their primary goal is to ensure customer satisfaction by keeping products functioning properly and addressing any concerns promptly.

What are the key skills and qualifications needed to thrive in a service department role, and why are they important?

To excel in a Service Department role, a strong understanding of customer service principles, problem-solving abilities, and relevant technical knowledge (such as automotive or equipment repair) are essential, often supported by a high school diploma or technical certifications. Familiarity with service management software, diagnostic tools, and scheduling systems is commonly required. Excellent communication, patience, and teamwork are standout soft skills for effectively addressing customer concerns and coordinating with colleagues. These skills and qualities are crucial for ensuring customer satisfaction, efficient workflow, and the overall success of the service operation.

What are some common challenges faced by professionals working in a service department, and how can they be addressed?

Professionals in a Service Department often encounter challenges such as managing high volumes of customer requests, balancing multiple priorities, and ensuring timely resolution of service issues. Effective communication, strong organizational skills, and a customer-focused mindset are crucial to overcoming these challenges. Additionally, leveraging team collaboration and utilizing service management tools can help streamline workflows and improve overall efficiency. Continuous learning and staying updated with the latest service protocols also contribute to better performance and job satisfaction.

What is the difference between Service Department vs Service Technician?

AspectService DepartmentService Technician
CredentialsVaries; often includes certifications in specific equipment or systemsTypically requires technical certifications or licenses related to specific machinery or systems
Work EnvironmentOffice, workshop, or on-site at client locationsPrimarily on-site at customer locations or in workshops
Employer & Industry UsageUsed by companies managing multiple service roles; oversees service operationsUsed by individual technicians performing repairs and maintenance

The Service Department is a broader organizational unit responsible for managing service operations, while a Service Technician is an individual who performs hands-on repair and maintenance tasks within that department. The department oversees multiple technicians and service processes, whereas the technician focuses on executing specific service tasks.

More about Service Department jobs

What cities are hiring for Service Department jobs?

Cities with the most Service Department job openings:

What are the most commonly searched types of Service Department jobs?

The most popular types of Service Department jobs are:

What states have the most Service Department jobs?

States with the most job openings for Service Department jobs include:

Service Department jobs near you
Infographic showing various Service Department job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $70,342 per year, or $33.8 per hour.

Service Department Manager

JAMES RIVER EQUIPMENT GROUP

Stephenson, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Join the team at James River Equipment in Winchester

Since 1977, James River Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and our communities. Each one of our over 50 authorized John Deere dealerships provides a workplace where employees are family and customers return because of the skill, service and trust our employees provide. As we grow, we value people ready to grow a career that makes an impact far beyond just our daily workplace.

A Day in the Life: Service Manager

  • Optimizes the service department processes to ensure internal and external customer satisfaction, growing profitable service labor sales, exercising disciplined expense control, and working collaboratively with parts and sales departments
  • Supports service team through hiring, coaching and retaining key talent while setting department goals and helping the team to achieve these both individually and collectively as a team
  • Creates annual Service Department goals, budget and marketing plan in alignment with the organization’s financial and operational objectives, and monitors monthly to ensure achievement of departmental goals
  • Negotiates equitable service policy settlements, manages work-in-progress (WIP) and pending service work, analyzes rework and takes corrective action
  • Collaborates within company on service department best practices, implements common processes and systems, submits all service warranty and product improvement program claims by deadline to receive maximum credit, and ensures the maintenance and safety of the shop and yard

Need to Succeed:

  • 3-5 years of experience in an equipment dealership setting working as a shop foreman, coordinator, or assistant manager with demonstrated growth in revenue, customer and staff retention
  • Business knowledge, ability to manage finances/budget, taking initiative with customer and employee communication, excellent follow up, and mentorship/coaching skills
  • Computer experience with CDK, dealer work order systems, Microsoft Office and Excel
  • Experience in a dealership setting supporting heavy equipment with a similar volume customer base is highly preferred
  • Ability to lead by example and promote the culture of James River Equipment

About the Benefits

Starting your career at James River Equipment means you're invested in from day one. In addition to a competitive salary (negotiable based on experience) as well as manager bonus eligibility, the successful candidate will receive:

  • Extended health, dental, and vision insurance (day one of employment)
  • Health savings account options
  • Flexible spending account options
  • Disability and life insurance
  • 401k with employer match and profit share (after 90 days of employment)
  • Annual PPE allowance 
  • Paid time off and paid holidays
  • Employee recognition rewards program
  • Opportunities for leadership and professional growth 
  • Quarterly group outings, company events, and employee recognition programs

Upon joining James River Equipment, you will be welcomed into a supportive, collaborative, and diverse team that takes pride in a job well done and is appreciated for the work they do!

For more information about what it’s like to work at James River Equipment, please visit our website at www.jamesriverequipment.com

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