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Service Department Jobs (NOW HIRING)

Folsom Lake Honda

SERVICE DEPARTMENT

Rancho Cordova, CA

$16.90 - $45/hr

* Porter Service ( $16.90 to $22.00 an hour ) * Service Advisor ( $60k to $115k a year ) * Service Manager ( $85k to $170k a year ) * Lube Technician ( $16.90 to $22.00 an hour ) * Hourly Technician ...

Tracy Nissan-Kia Country

Service Department

Manteca, CA · On-site

$16.90 - $45/hr

* Porter Service ( $16.90 to $22.00 an hour ) * Service Advisor ( $60k to $115k a year ) * Service Manager ( $85k to $170k a year ) * Lube Technician ( $16.90 to $22.00 an hour ) * Hourly Technician ...

DH Pace

Service Department Manager

Olathe, KS · On-site

DH Pace Company, Inc. aspires to hire a Service Manager who will manage equipment, service, and ... Will have department Budget and P&L responsibility with the expectation of effectively controlling ...

Merced Toyota

SERVICE DEPARTMENT

Merced, CA

$16.90 - $45/hr

* Porter Service ( $16.90 to $22.00 an hour ) * Service Advisor ( $60k to $115k a year ) * Service Manager ( $85k to $170k a year ) * Lube Technician ( $16.90 to $22.00 an hour ) * Hourly Technician ...

Fox Automotive

Service Department Porter

Rochester, MI · On-site

$16/hr

We are seeking an enthusiastic and dedicated Service Department Porter to become an integral part of our customer service team. Our company believes in creating a positive and inviting work ...

acadia

Service Department Technician

Hyattsville, MD

$20 - $23/hr

We are looking for an Service Department Technician to come join the 4Wall team! What you will be doing: While every day is different at 4Wall, you will be responsible for repairing and maintaining ...

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All JobsService Department Jobs

Service Department information

See salary details

$28.5K

$70.3K

$113K

How much do service department jobs pay per year?

As of Jul 27, 2026, the average yearly pay for service department in the United States is $70,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $83,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals working in a Service Department, and how can they be addressed?

Professionals in a Service Department often encounter challenges such as managing high volumes of customer requests, balancing multiple priorities, and ensuring timely resolution of service issues. Effective communication, strong organizational skills, and a customer-focused mindset are crucial to overcoming these challenges. Additionally, leveraging team collaboration and utilizing service management tools can help streamline workflows and improve overall efficiency. Continuous learning and staying updated with the latest service protocols also contribute to better performance and job satisfaction.

What are the key skills and qualifications needed to thrive in a Service Department role, and why are they important?

To excel in a Service Department role, a strong understanding of customer service principles, problem-solving abilities, and relevant technical knowledge (such as automotive or equipment repair) are essential, often supported by a high school diploma or technical certifications. Familiarity with service management software, diagnostic tools, and scheduling systems is commonly required. Excellent communication, patience, and teamwork are standout soft skills for effectively addressing customer concerns and coordinating with colleagues. These skills and qualities are crucial for ensuring customer satisfaction, efficient workflow, and the overall success of the service operation.

What is a Service Department?

A Service Department is a division within a company or organization responsible for providing support, maintenance, and repair services for products or equipment. In industries such as automotive, technology, or appliances, the Service Department assists customers with troubleshooting, routine maintenance, and resolving technical issues. Their primary goal is to ensure customer satisfaction by keeping products functioning properly and addressing any concerns promptly.

What is the difference between Service Department vs Service Technician?

AspectService DepartmentService Technician
CredentialsVaries; often includes certifications in specific equipment or systemsTypically requires technical certifications or licenses related to specific machinery or systems
Work EnvironmentOffice, workshop, or on-site at client locationsPrimarily on-site at customer locations or in workshops
Employer & Industry UsageUsed by companies managing multiple service roles; oversees service operationsUsed by individual technicians performing repairs and maintenance

The Service Department is a broader organizational unit responsible for managing service operations, while a Service Technician is an individual who performs hands-on repair and maintenance tasks within that department. The department oversees multiple technicians and service processes, whereas the technician focuses on executing specific service tasks.

More about Service Department jobs
What cities are hiring for Service Department jobs? Cities with the most Service Department job openings:
What are the most commonly searched types of Service Department jobs? The most popular types of Service Department jobs are:
What states have the most Service Department jobs? States with the most job openings for Service Department jobs include:
Service Department jobs near you
Infographic showing various Service Department job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $70,342 per year, or $33.8 per hour.

Service Department

Craig and Landreth Auto Group

Louisville, KY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Service Admin
Responsibilities - Service Admin:
  • Greet customers in a professional manner
  • Write Service tickets reflecting what the technician writes on the ticket
  • Review Service Repair Order for accuracy in regard to parts and labor amounts billed
  • Communicate effectively with service technicians and management
  • Communicate with warranty companies
  • Proactively complete administrative tasks
  • General administrative tasks and related skills

Qualifications - Service Admin:
  • At least 2 years of experience in a service department is required
  • Dealertrack experience is a PLUS
  • Ability to prioritize and work in a high-paced environment under strict deadlines
  • Self-starter with the ability to multi-task and perform duties accurately
  • Energetic and professional, with a strong desire to succeed.
  • Effective Communication Skills
  • Must possess a professional appearance and work well with others
  • Applicants must be able to pass pre-employment testing to include background check and MVR

What we offer:
  • HIGHLY COMPETITIVE pay plan based on experience and performance.
  • Full-time in office position M-F 8:00-5:00
  • Busy, growing service department!
  • Medical, Dental, Vision insurance
  • Short-term disability and Life insurance
  • 401(k) Retirement Plan with company match
  • Paid Vacation, sick days and Holidays
  • Family-Owned and Operated

We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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