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Service Department Jobs (NOW HIRING)

Galles Chevrolet

Service Dept. Cashier

Albuquerque, NM · On-site

$11.50 - $15/hr

Cashier Department: Service Reports to: Service Manager FLSA Status: Non Exempt Position Summary Under the Direction of the Service Manager receives payment for service and parts transactions and ...

Ace Hardware

Service Department Associate

Sun City West, AZ · On-site

$14.25 - $19/hr

Service Department: Duplicate customer keys Repair and build window screens Write up work orders for window screen orders Rekey customer locks Cut glass Sharpen customer items such as knives, shears ...

Galles Chevrolet

Service Dept. Cashier

Albuquerque, NM

$11.50 - $15/hr

Cashier Department: Service Reports to: Service Manager FLSA Status: Non Exempt Position Summary Under the Direction of the Service Manager receives payment for service and parts transactions and ...

Gregory Electric

Service Department Coordinator

Columbia, SC · On-site

$18.25 - $23.25/hr

As Service Department Coordinator, you will manage daily operations, schedules, and communications within the service department, ensuring efficient workflow and customer satisfaction. Oversee ...

Werner Kia

Service Dept Porter

Tallahassee, FL

$13 - $15.50/hr

Service Lot Porter Position is full-time. This is not a remote position. Job Address: 2755 W ... department. * Maintain and organize vehicle keys, ensuring accurate tracking and timely retrieval ...

Phantom Staffing

Service Department Coordinator

Twinsburg, OH · On-site

$18.50 - $23.50/hr

Coordinates all activities of the service department and its team members. Provides backup to the Field Service Manager when they are out on a call. ESSENTIAL DUTIES AND RESPONSIBILIES : * A part of ...

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$28.5K

$70.3K

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How much do service department jobs pay per year?

As of Jun 5, 2026, the average yearly pay for service department in the United States is $70,342.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $83,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals working in a Service Department, and how can they be addressed?

Professionals in a Service Department often encounter challenges such as managing high volumes of customer requests, balancing multiple priorities, and ensuring timely resolution of service issues. Effective communication, strong organizational skills, and a customer-focused mindset are crucial to overcoming these challenges. Additionally, leveraging team collaboration and utilizing service management tools can help streamline workflows and improve overall efficiency. Continuous learning and staying updated with the latest service protocols also contribute to better performance and job satisfaction.

What jobs make $3,000 a month without a degree?

In the service department, roles such as skilled technicians, sales representatives, or customer service managers can earn around $3,000 monthly without a degree, often requiring experience, certifications, or specialized training. These jobs may involve technical skills, certifications, or on-the-job training and typically offer opportunities for advancement based on performance and expertise.

What are the key skills and qualifications needed to thrive in a Service Department role, and why are they important?

To excel in a Service Department role, a strong understanding of customer service principles, problem-solving abilities, and relevant technical knowledge (such as automotive or equipment repair) are essential, often supported by a high school diploma or technical certifications. Familiarity with service management software, diagnostic tools, and scheduling systems is commonly required. Excellent communication, patience, and teamwork are standout soft skills for effectively addressing customer concerns and coordinating with colleagues. These skills and qualities are crucial for ensuring customer satisfaction, efficient workflow, and the overall success of the service operation.

What is a Service Department?

A Service Department is a division within a company or organization responsible for providing support, maintenance, and repair services for products or equipment. In industries such as automotive, technology, or appliances, the Service Department assists customers with troubleshooting, routine maintenance, and resolving technical issues. Their primary goal is to ensure customer satisfaction by keeping products functioning properly and addressing any concerns promptly.

What is the difference between Service Department vs Service Technician?

AspectService DepartmentService Technician
CredentialsVaries; often includes certifications in specific equipment or systemsTypically requires technical certifications or licenses related to specific machinery or systems
Work EnvironmentOffice, workshop, or on-site at client locationsPrimarily on-site at customer locations or in workshops
Employer & Industry UsageUsed by companies managing multiple service roles; oversees service operationsUsed by individual technicians performing repairs and maintenance

The Service Department is a broader organizational unit responsible for managing service operations, while a Service Technician is an individual who performs hands-on repair and maintenance tasks within that department. The department oversees multiple technicians and service processes, whereas the technician focuses on executing specific service tasks.

More about Service Department jobs
What cities are hiring for Service Department jobs? Cities with the most Service Department job openings:
What are the most commonly searched types of Service Department jobs? The most popular types of Service Department jobs are:
What states have the most Service Department jobs? States with the most job openings for Service Department jobs include:
Service Department jobs near you

Service Department Assistant

KustomScapes&Pools LLC

Easton, MD • On-site

$15.25 - $20.25/hr

Full-time

Retirement, PTO

Posted 21 days ago

Job description

We are currently in search of a meticulous and well-organized Service Dispatcher to join our team. In this role, you will be tasked with coordinating and assigning service requests to our team members, operating under the supervision of the Service Manager. Your responsibilities will encompass data entry, managing phone and email communications, handling incoming calls, and facilitating scheduling. Compensation will be based on experience.

Key Responsibilities:

  • Support the Service Managers in daily operations.
  • Receive and process service requests from customers via phone or email.
  • Ensure precise and detailed data entry into the system.
  • Allocate technicians to locations based on urgency, proximity, and technician availability.
  • Monitor the progress of service calls and provide updates to clients.
  • Employ transportation management systems effectively.
  • Foster collaboration with other departments.
  • Maintain accurate documentation of service requests and customer interactions.
  • Assist with other duties as they are assigned