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Service Department Jobs in Wisconsin (NOW HIRING)

ULINE

Customer Service Department Manager

Racine, WI

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

Hall Imports LLC

Service Department Valet

Brookfield, WI · On-site

$15 - $16.50/hr

Immediate positions are available for Service Department Valets. Job duties include but not limited to: * Wash vehicles and perform a small checklist to ensure the vehicle is perfect for customer ...

ULINE

Customer Service Department Manager

Racine, WI · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

Uline

Customer Service Department Manager

Kenosha, WI · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

ULINE

Customer Service Department Manager

Kenosha, WI · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

Uline

Customer Service Department Manager

Kenosha, WI · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

ULINE

Customer Service Department Manager

Kenosha, WI

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

ULINE

Customer Service Department Manager

Kenosha, WI · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

Hall Cars

Service Department Valet

Brookfield, WI · On-site

$15/hr

Immediate positions are available for Service Department Valets. Job duties include but not limited to: * Wash vehicles and perform a small checklist to ensure the vehicle is perfect for customer ...

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Service Department information

What is a service department?

A Service Department is a division within a company or organization responsible for providing support, maintenance, and repair services for products or equipment. In industries such as automotive, technology, or appliances, the Service Department assists customers with troubleshooting, routine maintenance, and resolving technical issues. Their primary goal is to ensure customer satisfaction by keeping products functioning properly and addressing any concerns promptly.

What are the key skills and qualifications needed to thrive in a service department role, and why are they important?

To excel in a Service Department role, a strong understanding of customer service principles, problem-solving abilities, and relevant technical knowledge (such as automotive or equipment repair) are essential, often supported by a high school diploma or technical certifications. Familiarity with service management software, diagnostic tools, and scheduling systems is commonly required. Excellent communication, patience, and teamwork are standout soft skills for effectively addressing customer concerns and coordinating with colleagues. These skills and qualities are crucial for ensuring customer satisfaction, efficient workflow, and the overall success of the service operation.

What are some common challenges faced by professionals working in a service department, and how can they be addressed?

Professionals in a Service Department often encounter challenges such as managing high volumes of customer requests, balancing multiple priorities, and ensuring timely resolution of service issues. Effective communication, strong organizational skills, and a customer-focused mindset are crucial to overcoming these challenges. Additionally, leveraging team collaboration and utilizing service management tools can help streamline workflows and improve overall efficiency. Continuous learning and staying updated with the latest service protocols also contribute to better performance and job satisfaction.

What is the difference between Service Department vs Service Technician?

AspectService DepartmentService Technician
CredentialsVaries; often includes certifications in specific equipment or systemsTypically requires technical certifications or licenses related to specific machinery or systems
Work EnvironmentOffice, workshop, or on-site at client locationsPrimarily on-site at customer locations or in workshops
Employer & Industry UsageUsed by companies managing multiple service roles; oversees service operationsUsed by individual technicians performing repairs and maintenance

The Service Department is a broader organizational unit responsible for managing service operations, while a Service Technician is an individual who performs hands-on repair and maintenance tasks within that department. The department oversees multiple technicians and service processes, whereas the technician focuses on executing specific service tasks.

What are the most commonly searched types of Service Department jobs in Wisconsin?

The most popular types of Service Department jobs in Wisconsin are:

Service Department jobs near you
Infographic showing various Service Department job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Service Department Greeter

Schlossmann Honda City

Milwaukee, WI

$13.75 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Why Work Here? Watch This.

Schlossmann Honda City seeks and hires the energetic and ambitious applicants who apply for the open Greeter position in our busy service department. Service Greeters promptly welcome our service customers in the service drive, pair them with a Service Advisor, perform a basic inspection on the customer's vehicle and park the vehicle in the service lot. 

What You Get

  • Health
  • Dental 
  • Vision
  • 401k
  • Paid Vacation
  • Paid Holidays
  • No Sundays
  • Discounts On Products and Services

What You Do

  • Greeting customers in the service drive in a timely manner
  • Communicating with Service Advisors and Technicians
  • Checking alignment and tire tread for vehicles using proper equipment
  • Parking and retrieving customer vehicles
  • Following company policies and procedures
  • Performing other tasks as assigned

What You Need

  • Vaild drivers License with good driving record
  • Self-motivated and energetic
  • Strong communication skills
  • Demonstrated customer service skills
  • Ability to navigate a computer and become proficient in dealership programs
  • Strong attention to detail and strong time management skills
  • Ability to adapt to changes in procedure
  • Reliable and punctual
  • Flexible schedule to include some evenings and some Saturdays required

Schlossmann Auto Group, Wisconsin's highest rated, and most successful, Automotive Group in Wisconsin, has been in business for over 50 years. We have the greatest teammates, the greatest customers and the best products and services in the world! 


No phone calls please, apply in person, or online.
Schlossmann Honda City
3450 South 108th Street
Milwaukee, WI  53228
Schlossmann Automotive Group is an Equal Opportunity Employer

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