Our bustling Service Department seeks an Experienced ASM (Service Advisor) to join our team in exceeding customer expectations, surpassing personal and professional goals and growing in their careers.
Our bustling Service Department seeks an Experienced ASM (Service Advisor) to join our team in exceeding customer expectations, surpassing personal and professional goals and growing in their careers.
Our bustling Service Department seeks an Experienced ASM (Service Advisor) to join our team in exceeding customer expectations, surpassing personal and professional goals and growing in their careers.
Our bustling Service Department seeks an Experienced ASM (Service Advisor) to join our team in exceeding customer expectations, surpassing personal and professional goals and growing in their careers.
Our bustling Service Department seeks an Experienced ASM (Service Advisor) to join our team in exceeding customer expectations, surpassing personal and professional goals and growing in their careers.
Our bustling Service Department seeks an Experienced ASM (Service Advisor) to join our team in exceeding customer expectations, surpassing personal and professional goals and growing in their careers.
Service Admin
De Forest, WI · On-site
Service department H/R Resources and new hire document formulation, Injury reporting, MSHA & DOT reporting, and maintaining department MSDS records * Daily posting of hourly employee labor hours for ...
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Service Admin
De Forest, WI · On-site
Service department H/R Resources and new hire document formulation, Injury reporting, MSHA & DOT reporting, and maintaining department MSDS records * Daily posting of hourly employee labor hours for ...
Our bustling Service Department seeks an Experienced ASM (Service Advisor) to join our team in exceeding customer expectations, surpassing personal and professional goals and growing in their careers.
Our bustling Service Department seeks an Experienced ASM (Service Advisor) to join our team in exceeding customer expectations, surpassing personal and professional goals and growing in their careers.
Department Manager
Lancaster, WI · On-site
$18.25 - $20.50/hr
Service awards Description: Position Overview The Department Manager role is a senior-level management position responsible for leading one of the core restaurant departments: Guest Service, Kitchen ...
Department Manager
Lancaster, WI · On-site
$18.25 - $20.50/hr
Service awards Description: Position Overview The Department Manager role is a senior-level management position responsible for leading one of the core restaurant departments: Guest Service, Kitchen ...
Our bustling Service Department seeks an Experienced ASM (Service Advisor) to join our team in exceeding customer expectations, surpassing personal and professional goals and growing in their careers.
Our bustling Service Department seeks an Experienced ASM (Service Advisor) to join our team in exceeding customer expectations, surpassing personal and professional goals and growing in their careers.
Department Manager
Platteville, WI · On-site
$20 - $22.50/hr
Service awards Description: Position Overview The Department Manager role is a senior-level management position responsible for leading one of the core restaurant departments: Guest Service, Kitchen ...
Department Manager
Platteville, WI · On-site
$20 - $22.50/hr
Service awards Description: Position Overview The Department Manager role is a senior-level management position responsible for leading one of the core restaurant departments: Guest Service, Kitchen ...
Service Manager
Whitewater, WI · On-site
Monitor department performance, productivity, and key performance indicators * Promote exceptional customer service and timely resolution of customer concerns * Schedule workflow and ensure efficient ...
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Service Manager
Whitewater, WI · On-site
Monitor department performance, productivity, and key performance indicators * Promote exceptional customer service and timely resolution of customer concerns * Schedule workflow and ensure efficient ...
Department Manager
Wauwatosa, WI · On-site
$20 - $22.25/hr
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...
Department Manager
Wauwatosa, WI · On-site
$20 - $22.25/hr
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...
Department Manager
Kenosha, WI · On-site
$20 - $22.50/hr
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...
Department Manager
Kenosha, WI · On-site
$20 - $22.50/hr
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...
Department Manager
Stoughton, WI · On-site
$19.75 - $22.25/hr
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...
Department Manager
Stoughton, WI · On-site
$19.75 - $22.25/hr
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...
Department Manager
Waukesha, WI · On-site
$20.50 - $23/hr
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...
Department Manager
Waukesha, WI · On-site
$20.50 - $23/hr
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...
Department Manager
Mcfarland, WI · On-site
$19.25 - $21.50/hr
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...
Department Manager
Mcfarland, WI · On-site
$19.25 - $21.50/hr
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...
Department Manager
Sussex, WI · On-site
$20 - $22.50/hr
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...
Department Manager
Sussex, WI · On-site
$20 - $22.50/hr
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...
Department Manager
Waukesha, WI · On-site
$20.50 - $23/hr
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...
Department Manager
Waukesha, WI · On-site
$20.50 - $23/hr
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...
Department Manager
Sun Prairie, WI · On-site
$20 - $22.50/hr
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...
Department Manager
Sun Prairie, WI · On-site
$20 - $22.50/hr
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...
Department Manager
Mount Horeb, WI · On-site
$20.25 - $22.75/hr
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...
Department Manager
Mount Horeb, WI · On-site
$20.25 - $22.75/hr
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...
Department Manager
Columbus, WI · On-site
$23 - $26/hr
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...
Department Manager
Columbus, WI · On-site
$23 - $26/hr
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...
Department Manager
Sun Prairie, WI · On-site
$20 - $22.50/hr
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...
Department Manager
Sun Prairie, WI · On-site
$20 - $22.50/hr
The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...
Service Department information
What is a service department?
A Service Department is a division within a company or organization responsible for providing support, maintenance, and repair services for products or equipment. In industries such as automotive, technology, or appliances, the Service Department assists customers with troubleshooting, routine maintenance, and resolving technical issues. Their primary goal is to ensure customer satisfaction by keeping products functioning properly and addressing any concerns promptly.
What are the key skills and qualifications needed to thrive in a service department role, and why are they important?
To excel in a Service Department role, a strong understanding of customer service principles, problem-solving abilities, and relevant technical knowledge (such as automotive or equipment repair) are essential, often supported by a high school diploma or technical certifications. Familiarity with service management software, diagnostic tools, and scheduling systems is commonly required. Excellent communication, patience, and teamwork are standout soft skills for effectively addressing customer concerns and coordinating with colleagues. These skills and qualities are crucial for ensuring customer satisfaction, efficient workflow, and the overall success of the service operation.
What are some common challenges faced by professionals working in a service department, and how can they be addressed?
Professionals in a Service Department often encounter challenges such as managing high volumes of customer requests, balancing multiple priorities, and ensuring timely resolution of service issues. Effective communication, strong organizational skills, and a customer-focused mindset are crucial to overcoming these challenges. Additionally, leveraging team collaboration and utilizing service management tools can help streamline workflows and improve overall efficiency. Continuous learning and staying updated with the latest service protocols also contribute to better performance and job satisfaction.
What is the difference between Service Department vs Service Technician?
| Aspect | Service Department | Service Technician |
|---|---|---|
| Credentials | Varies; often includes certifications in specific equipment or systems | Typically requires technical certifications or licenses related to specific machinery or systems |
| Work Environment | Office, workshop, or on-site at client locations | Primarily on-site at customer locations or in workshops |
| Employer & Industry Usage | Used by companies managing multiple service roles; oversees service operations | Used by individual technicians performing repairs and maintenance |
The Service Department is a broader organizational unit responsible for managing service operations, while a Service Technician is an individual who performs hands-on repair and maintenance tasks within that department. The department oversees multiple technicians and service processes, whereas the technician focuses on executing specific service tasks.
What are the most commonly searched types of Service Department jobs in Wisconsin?
The most popular types of Service Department jobs in Wisconsin are:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 9 days ago
Job description
Follow This Link to the Video: Why work here?
Our bustling Service Department seeks an Experienced ASM (Service Advisor) to join our team in exceeding customer expectations, surpassing personal and professional goals and growing in their careers. We are always busy. We have the work to fit your drive and exceed your financial goals.
Benefits
- Competitive Compensation Plans
- Medical
- Dental
- Vision
- 401K
- Paid Training
- Paid Vacation
- Company Holidays
- Saturday Lunches
- Employee Discounts on Products and Services
Responsibilities
- Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
- Ensure the daily inventory of technicians' time is consistently sold to service customers.
- Distribute work between technicians efficiently.
- Answer technical questions about vehicle problems, warranties, services, and repairs.
- Maintain Customer Happiness scores at or above company standards.
- Assist in diagnosing vehicle problems; order parts and tools as necessary.
- Oversee administration of warranty claims as well as training and supervising of service department.
- Set schedules and assigns tasks to service department employees.
- Reinforces company policies and adheres to company standards.
- Encourages compliance with applicable laws and regulations.
- Maintain good working relationship with factory(s) and foster positive employee relations.
- Collaborate with upper management to make service department hiring and discipline decisions.
Qualifications
- Organized and friendly personality
- Demonstrated ability to manage others
- Time management skills
- Fantastic communication skills with your customers
- Professional, well-groomed personal appearance
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record and valid driver’s license
Apply in person to Jeff Shurkoff @ Schlossmann Honda City: 3450 S. 108th St., Milwaukee WI 53227 or Apply Online.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.