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Service Department Coordinator Jobs (NOW HIRING)

Phantom Staffing

Service Department Coordinator

Twinsburg, OH · On-site

$18.50 - $23.50/hr

Service Department Coordinator Coordinates all activities of the service department and its team members. Provides backup to the Field Service Manager when they are out on a call. Essential Duties ...

Diversified Roofing

Service Department Coordinator

Tampa, FL · On-site

$18 - $22.75/hr

Job Title Location 5423 North 59th Street, Tampa, FL, 33610, United States Job Category Roofing, Construction Industry Construction Employee Type FT Non-Exempt Required Degree High school Manage ...

DH Pace

EDS Service Department Coordinator

Olathe, KS · On-site

$19 - $24.25/hr

DH Pace Company, Inc . is seeking to hire a Department Coordinator who will effectively coordinate field employees in Olathe, KS . This individual will ensure that our services will meet or exceed ...

DH Pace

EDS Service Department Coordinator

Olathe, KS · On-site

$19 - $24.25/hr

DH Pace Company, Inc . is seeking to hire a Department Coordinator who will effectively coordinate field employees in Olathe, KS . This individual will ensure that our services will meet or exceed ...

DH Pace

EDS Service Department Coordinator

Olathe, KS · On-site

$19 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

DH Pace Company, Inc . is seeking to hire a Department Coordinator who will effectively coordinate field employees in Olathe, KS . This individual will ensure that our services will meet or exceed ...

DH Pace

EDS Service Department Coordinator

Olathe, KS · On-site

$19 - $24.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

DH Pace Company, Inc . is seeking to hire a Department Coordinator who will effectively coordinate field employees in Olathe, KS . This individual will ensure that our services will meet or exceed ...

DH Pace

EDS Service Department Coordinator

Olathe, KS

$19 - $24.25/hr

DH Pace Company, Inc . is seeking to hire a Department Coordinator who will effectively coordinate field employees in Olathe, KS . This individual will ensure that our services will meet or exceed ...

DH Pace

Service Department Coordinator - Entry Door

Atlanta, GA · On-site

$19 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

DH Pace Company, Inc. is seeking to hire a Service Department Coordinator who will effectively coordinate field employees in Atlanta, GA . This individual will ensure that our services will meet or ...

DH Pace

Service Department Coordinator - Entry Door

Atlanta, GA · On-site

$19 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

DH Pace Company, Inc. is seeking to hire a Service Department Coordinator who will effectively coordinate field employees in Atlanta, GA . This individual will ensure that our services will meet or ...

Draeger

Department Coordinator

Telford, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Department Coordinator * Business Unit: Draeger, Inc., Job-ID: 1288 * * Location: Telford ... Draeger has several sites located across North America as well as field-based sales and service ...

DH Pace

Department Coordinator

Saint Louis, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Department Coordinator The DH Pace Company is a family-owned and privately held business with ... Louis, MO. This individual will ensure that our services will meet or exceed the customer ...

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Service Department Coordinator information

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How much do service department coordinator jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for service department coordinator in the United States is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.04 per hour, depending on experience, location, and employer.

What does a service department coordinator do?

A Service Department Coordinator is responsible for managing and organizing the daily operations of a service department, often in industries like automotive, HVAC, or equipment repair. Their duties typically include scheduling service appointments, coordinating technicians, handling customer inquiries, and ensuring that work orders are processed efficiently. They act as a liaison between customers, technicians, and management to ensure smooth workflow and high customer satisfaction. Strong organizational and communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as a service department coordinator, and why are they important?

To thrive as a Service Department Coordinator, you need strong organizational abilities, attention to detail, and experience in customer service, often supported by a high school diploma or associate degree. Familiarity with scheduling software, CRM systems, and office productivity tools is typically required. Excellent communication, problem-solving, and multitasking skills help you effectively manage service requests and coordinate between technicians and clients. These skills ensure efficient service delivery, high customer satisfaction, and smooth departmental operations.

What are some common challenges faced by service department coordinators, and how can they be managed effectively?

Service Department Coordinators often encounter challenges such as managing multiple service requests simultaneously, ensuring clear communication between technicians and customers, and handling unexpected scheduling changes. To manage these effectively, it's important to stay organized using scheduling software, establish clear processes for tracking requests, and maintain open lines of communication within the team. Proactively addressing issues as they arise and regularly updating all stakeholders can help maintain smooth operations and high customer satisfaction.

What is the difference between Service Department Coordinator vs Service Advisor?

AspectService Department CoordinatorService Advisor
Primary RoleCoordinates service department activities, schedules appointments, manages workflowInteracts directly with customers, explains repairs, recommends services
Required CredentialsHigh school diploma, some technical knowledge, customer service skillsHigh school diploma, automotive knowledge, customer service skills
Work EnvironmentService department, administrative settingService department, customer-facing role
Employer & Industry UsageAuto repair shops, dealershipsAuto dealerships, repair shops

The Service Department Coordinator primarily manages scheduling and workflow within the service department, focusing on coordination and administrative tasks. In contrast, the Service Advisor directly interacts with customers, explaining repairs and recommending services. Both roles require customer service skills and some technical knowledge, but their focus and daily responsibilities differ significantly.

How much do service department coordinators make in the US?

Service department coordinators in the US typically earn between $40,000 and $60,000 annually, depending on experience, location, and industry. Salaries may also include benefits such as health insurance and paid time off, and the role often requires strong organizational and communication skills.

What is the role of a Service Department Coordinator?

A Service Department Coordinator manages scheduling, communication, and documentation for service technicians and customers. They coordinate service appointments, track work orders, and ensure efficient operation of the service department, often using management software. Strong organizational and communication skills are essential for this role.

What cities are hiring for Service Department Coordinator jobs?

Cities with the most Service Department Coordinator job openings:

What are the most commonly searched types of Service Department jobs?

The most popular types of Service Department jobs are:

What states have the most Service Department Coordinator jobs?

States with the most job openings for Service Department Coordinator jobs include:

Service Department Coordinator jobs near you

Service Department Coordinator

Residential & Commercial Roofing in Texas | Remedy Roofing

Tampa, FL

$18 - $22.75/hr

Full-time

Re-posted 27 days ago

Job description

Job Summary: We are seeking a skilled and organized Service Department Coordinator to join our team. The Service Department Coordinator will be responsible for assisting in the day-to-day operations of our service department, including scheduling service calls, helping coordinating technicians, and ensuring timely completion of projects. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask effectively.

Responsibilities:

  1. Schedule Service Calls: Coordinate with clients to schedule service calls for repairs, maintenance, and inspections.

  2. Dispatch Technicians: Assign service requests to appropriate technicians based on expertise, availability, and location.

  3. Manage Work Orders: Create and manage work orders for service calls, ensuring all necessary information is documented and communicated to technicians.

  4. Track Progress: Monitor the progress of service calls and ensure timely completion of projects.

  5. Notice to Owners: Send notice to owners and COI's

  6. Communicate with Clients: Provide updates to clients regarding the status of their service requests and address any questions or concerns they may have. Call Customers for approvals on NTE.

  7. Coordinate Materials: Work closely with the procurement team to ensure necessary materials and equipment are available for service calls.

  8. Documentation: Maintain accurate records of service calls, including work performed, materials used, and any additional notes. Complete Warranty Paperwork and file all service invoices.

  9. Inventory Management: Assist in managing inventory levels for service-related materials and equipment.

  10. Collections: Make Collection calls on outstanding unpaid invoices
  11. Uniforms-Order all uniforms for service employees and review bills to keep account current and up to date
  12. Time sheets- Review all daily time sheets and accuracy
    1. Track all un-billed hours at month end to reconcile.
  13. Other Duties will be discussed and Assigned as the needs of the company change

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